I went in today to look at a unit and was helped by Ms.Tricia. she is a joy to speak to and helped…read moreme with everything I needed. she was very detailed in which unit may be better for what I needed to store. She was informative about what I needed to do if I no longer needed the storage and made sure I knew the dates and how everything worked. As I have previously worked in the storage business I feel she handled me and my situation very well! Thank you so much Ms.Tricia you're the GOAT!!!

Employees are rude and do not work with people. The prices are astronomical and charge more and…read moremore for existing customers and charge minimal to new spenders. My same unit I have had for 5 years or more is close to $400 per month and the same unit is $less than $200. Ladies there needs to be fired

I want to take the time to acknowledge and give kudos to Alma the property manager from Tyler Mall,…read moremini storage. We moved out here from Vegas on Saturday and for some reason, the office was closed that day. We were not able to get our storage unit that I have rented out with their call center but we came back on Monday. Spoke with Alma and she was able to take care of us in a very respectful, professional and caring way and was able to issue us a storage unit that we need it thank you Alma. Keep doing what you know best which is customer service!

I had the best experience at Tyler Mall Mini Storage. I needed a space quick and they were able to…read moremeet all of my storage needs. Veronica is wonderful - she understood my needs when I called ahead of time, answered all of my questions, and ensured that I was satisfied. The 10x5 space that I'm renting is super spacious. What I love the most is that staff are on site (Wade was very helpful, accommodating and kind), the storage space and property is very clean, the pricing is very reasonable (even the locks ifnyou need to purchase on site), and I just have a true sense of safety with my items being in this facility. I will definitely recommend that you go with Tyler Mall Mini Storage if you're looking for a local storage facility!

We were able to get a storage unit immediately. They have several sizes to pick from. Sara was very…read moreinformative and helpful. This is the sfirst cond time we have have used A Storage Place!

Manager, lied to the owner about the verbal agreement she made to me in regards to refunding me the…read moreprorated money I paid for the storage unit when I moved out. Therefore I was refused money they owed me. I went to pay my rental fees when I noticed an increased in the amount owed this was without any notice, I immediately called and spoke with the manager, I told the manager I would be vacating the unit, she informed me I had to give a 15 day notice, so I gave the manager my 15 day notice during our conversation. I asked if she would prorate the amount I paid $210 for the month, she said yes. I month went buy and no refund, so I called and spoke with the manager, at that time she lied about our conversation to the owner and I was refused my refund. I don't do business with un-honest business and the company does not value there customer buy keeping your money, even after agreeing to refund it.

My review of "The Storage Place" in Riverside, is a positive one. I have been using their…read morefacilities for many years and I have found that the management and staff have been very helpful and know their information and are pleasant and caring. Their office and facilities are clean and offer many services and units. I would recommend the Storage Place for all your storage needs. They work hard to accommodate your needs and make you happy! Put them on your list and check them out!

My wife and I were new to storage/ storage units and this was our first experience having to rent a…read moreunit for our pending move. The managers, Jeff and Denise, were very helpful and patient with us through the process. Their customer service exceeded our expectations and it is apparent how much they value their work and customers. We are thankful for their part in the smooth transition we had into this new area of life.

Wonderful experience, clean and safe area. Kind I was able to get an storage unit the same day.read more

The best services possible for storage. Extremely well maintained, friendly staff and accessible…read morefor large trucks. The best prices for the unit sizes. I've been a customer several years

This place is absolutely disgusting. There has been an horrendous stench of death near my unit and…read morenothing is being done. All of my belongings reek horribly now. Stay away! I hope I can get reimbursed for my loss!!!

If you enjoy your belongings getting trapped inside their elevators 5x while trying to move, this…read moreplace is for you. If you enjoy no one answering the phones, this place is for you. If you enjoy never receiving a call back, this place is for you. If you enjoy and admin office that locks it's doors at all times, this place is for you. If someone told me the staff binges on popcorn while watching us suffer through the security cameras, I wouldn't be surprised.

I went to Extra Space Storage very stressed about my family crisis that resulted in a very urgent…read moremove. Jody was extremely understanding and empathetic to my specific needs in terms of the location of the Storage unit. She jumped right in to help and gave words of encouragement that I will never forget. I highly recommend anyone looking for a Storage unit to see Jody at ESS. The prices were the most reasonable in the area.

a very good storage spot , jody was very attentive and helpful . she made the environment very…read morewelcoming and made our experience very easy . She helped with my storage spot when I got locked out . Thank you Jody!!

I have had a unit with Tyler Self Storage for many years and we love it here. The people in the…read moreoffice are always friendly and helpful and when we needed to upgrade our unit to something bigger, we were put on a waiting list and received a call back on it the very next month. Great service and prices.

Rat poop everywhere in my unit. I have never been more disappointed in a business before. I came…read moreback after one month to pick up my stuff and there was rat poop and pee everywhere in my unit. I had to throw away all my pillows, pay to get my couch cleaned, and will probably have to get a new bed because they chewed through the plastic. And this company said because I didn't buy insurance they can't do anything about it. Even though they guarantee a clean and safe environment. I DO NOT recommend this place.

Clean, good gate access hours, easy to pay online. Convenient access right off the 91 freeway.read more

Don't come here if you don't plan on staying a full month. Was charged the full month. Only stayed…read more2 weeks thinking I could get prorated. Nope, they keep your full month whether you're there or not. That doesn't seem like good buusbess to me. Won't be going back.

Have stored my stuff here for over 3 years and never had any problems. Staff has always been…read morefriendly. When doing research they were the cheapest price I could find and they were quick to get me set up with a unit. Same day service! Grounds are secure requiring a gate to be unlocked via a personal code to get in and get out which always gave me peace of mind. Highly recommend them!

DeAnza self storage runs like a well-oiled machine, the manager Robert has been running this place…read morefor years and knows everything about the business from the bottom up, & he's a great guy who keeps me laughing. They recently installed all new lighting over the entire facility for added security!! Prices are very reasonable, and it is by far the best storage center in the area, in comparison to it's competitors!