1. StorQuest Self Storage

0

Los Angeles, CA

StorQuest Self Storage

2.5 (8 reviews)
Closed • 9:00 am - 6:00 pm

Get pricing & availability

Response time

3 hours

Response rate

100%

Services - StorQuest Self Storage

StorQuest Self Storage Photos

You might also consider

More like StorQuest Self Storage

Recommended Reviews - StorQuest Self Storage

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 month ago

Business owner information

Photo of StorQuest Marketing

StorQuest Marketing

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Dan O.
7
56
153

8 months ago

Business owner information

Photo of StorQuest Marketing

StorQuest Marketing

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Haley B.
294
27
10

2 years ago

Business owner information

Photo of StorQuest Marketing

StorQuest Marketing

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Jennelle D.
254
113
83

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Lee W.
3
29
1

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - StorQuest Self Storage

You might also consider

Verify this business for free

People searched for Self Storage 10,658 times last month within 25 miles of this business.

Verify this business

Price Self Storage

Price Self Storage

(130 reviews)

$$

Palms

I only went in to get some quick moving supplies nothing too crazy…read more What made this a 5-star experience was Marquis. He was kind and fun to talk to! Big thanks to Marquis!

1-Star Review - BEWARE OF THIS STORAGE FACILITY! BAIT-AND-SWITCH PRICING AND TERRIBLE CUSTOMER…read moreSERVICE! If I could give this company ZERO stars, I absolutely would! This has been one of the most frustrating and dishonest experiences I have ever had with a storage facility. I would strongly recommend that anyone considering renting here THINK TWICE before signing a contract! I rented a storage unit on October 20, 2026, and literally THE VERY NEXT DAY, I received a letter notifying me that my rent would be increasing effective November 20, 2026. That's right -- ONE DAY after signing my rental agreement, this company was already notifying me of a price increase that would take effect just ONE MONTH after I moved in! How does a company justify advertising one price, getting a customer to sign a contract, and then immediately turning around and increasing the rent? In my opinion, this is a classic example of BAIT-AND-SWITCH PRICING, and it is absolutely unacceptable! To make matters worse, trying to get someone at this facility to answer the phone is practically impossible. After multiple attempts, I finally reached someone who told me they would investigate the situation and call me back within 1-2 hours. Of course, that never happened! Instead, I waited approximately 4-5 hours before finally receiving a call. And what was their resolution? Absolutely NOTHING! I was informed that after reviewing my account, the rent increase would remain valid. To add insult to injury, rather than trying to resolve the issue or retain a brand-new customer, they actually offered to send me the paperwork to VACATE THE UNIT! ARE YOU SERIOUS? THIS IS HOW YOU TREAT A CUSTOMER WHO JUST SIGNED UP? The manager was extremely rude, dismissive, and showed absolutely no concern for customer satisfaction. There was no genuine apology, no attempt to make things right, and certainly no accountability for this ridiculous situation. What makes this experience even more disturbing is that I had barely been a customer for 24 HOURS before receiving notice of a rent increase! If this is how they treat brand-new customers, I can only imagine how they treat their long-term tenants. My advice: STAY AWAY FROM THIS STORAGE FACILITY! Do not be fooled by their advertised rental prices. Based on my experience, the price you sign up for may not be the price you end up paying even a month later. This company should be embarrassed by its pricing practices, lack of communication, and complete disregard for customer service. I WILL NEVER RECOMMEND THIS COMPANY TO ANYONE! There are plenty of other storage facilities that actually value their customers and understand the importance of transparency, professionalism, and honoring the expectations they create when someone signs a rental agreement. BUYER BEWARE -- GET EVERYTHING IN WRITING BEFORE RENTING HERE!

Public Storage

Public Storage

(69 reviews)

Sawtelle

Nathalie was so wonderful and patient with my questions. She walked me through every step of the…read moremoving process and followed-up with phones calls for my convenience. I would definitely come back and rent another space with Public Storage entirely based on Nathalie's customer care!

Due to circumstances: my parents and siblings passing away over the last four years, I needed to…read morevacate my parents property and store contents. My review for this Public Storage location in summary: Positives: Public Storage is a national brand and a few relatively professional staff, nationwide locations and convenient features like auto payment app. Negatives: Storage rent increases frequently and is not competitive with other storage facilities. The storage unit place has many flaws, floors and walls aren't marked so it's easy to get lost, maze like unit numbers are not sequential, not in order. Some doors in the hallways tend to self lock, blocking your path to the exits. There is no air conditioning, no fresh air. During a few hours of loading, unloading and organizing you will get shortness of breath and perspire profusely. To conclude, if there were other options at the time prior to renting this facility, I would not rent Public Storage in the future. The overall staff are helpful but upon my move out, the staffer named Victor who stayed a while to help my sister and I clear out the hugh empty wardrobe boxes into a hidden dumpster they did have but NOT available for customers. Victor helped post exit sign to help us navigate through the maze like hallways to find our way to our unit and to the exit elevators. And more importantly, after having my unit here for over 3 years, most Items were in tack and secure despite the homeless people that loiter the area. Unless it's the last resort, I will probably NOT return and reluctantly recommend.

StorQuest Self Storage - selfstorage - Updated November 2026

Loading...
Loading...
Loading...