Used this storage business for over 7 years and never had a negative experience. Helpful staff,…read moreclean units, and easy to load in and out of. I'd use them again if I lived near here again.

So one might think, why review a storage facility? Well I'll…read moretell you. A-American self storage is a large facility with lots of options for storage space. They have options on pricing and they are super easy to deal with. Everything is upfront with no back end surprises. Tony is the manager and my point person, he's very knowledgeable and professional, plus a super nice guy. I feel all of our possessions are very safe and I appreciate the two lock system they use. If you need a storage unit check out A-America the hours are convenient for getting to your unit and the process is easy and secure. Based on my experience whenever I need more storage in the future, I will always use A-American. Ask for Tony. He'll hook you up.

Easy to work with them. Made this really effortless. The storage space is super accessible, easy…read moreparking and it's an immaculately clean facility

Great Storage Facility for Moving in Los Angeles - Highly Recommend!…read moreClean, secure, and easy-to-access storage units with excellent customer service. The staff was friendly, professional, and made the entire storage process very smooth during our move. We paired this storage with Z Movers, a trusted moving company in Los Angeles, and the coordination was perfect. The movers had no trouble with loading, access, or scheduling, which made moving day fast and stress-free. If you're moving in LA and need short-term or long-term storage, this facility is a great choice--especially when working with Z Movers. Fair pricing, great security, and a very convenient location.

Walked in today needing a storage unit. JB greeted me and made me feel welcome. Helped me get…read moreexactly what I needed. Great place!

Came in today and JB was awesome. He is very helpful and attentive. JB made the process very smooth…read moreand easy, he is very knowledgeable. He made a tough day a really good experience for us , so definitely recommend checking this place out.

Carmen was an amazing help with helping us find a better price and unit! I would recommend 100%…read morethey will help you!

Extremely well run self storage facility with great staff! It's very clean, I love the security…read morefeatures, and it's easy to access.

I only went in to get some quick moving supplies nothing too crazy…read more What made this a 5-star experience was Marquis. He was kind and fun to talk to! Big thanks to Marquis!

What is going on with prices!? This is a freaking JOKE. Self-storage has LITTLE overhead costs, and…read moreyou are bleeding paying for a box of space! OVER $200 a month for a 10x10!?!? It makes more sense to pay that towards rent to move into a bigger apartment! What happened to reasonable prices? A 10x10 should cost around $60 a month. I cannot believe people are actually paying these prices.... use that money to move into a bigger home or buy a shed at Home Depot (for those who own houses). This is a bloody joke. If these places are really getting away with these insane prices, it is because people are willing to pay for it... guys, use the money towards renting a bigger place with storage.

Very nice staff. Facility is clean, safe, and has great parking. Their pricing is very competitive…read morefor this area.

Went to pick up boxes, lots of parking and the woman helping us was super helpful and friendlyread more

I had a great experience storing my items at this facility! It was always very safe and clean. The…read moreoffice staff were also really great. James and Jesse were very helpful on my move out day and made the process very seamless! Thanks again

Best storage I've ever rented in 30 yrs. Very super clean and staff is excellent ( Moses and Jesse)…read moreparking is a cinch and my storage was convenient. I have back problems and Moses helped me get the closets possible storage . 30 feet from elevators. Jesse was always helping me out when Moses was busy. Great team . Thank you guys and if I ever need storage in the future I'll definitely be back here and I highly recommend this storage facility to anyone considering friendly staff , clean storage and convenient parking. I'm Jason Morimoto and this statement is true!!!

Hyrum was very helpful when we went to close out my mother's storage unit. Thanks again for the…read moregreat customer service!

I just want to rave about Regina! What a beautiful and vibrant soul. She operates that facility…read morewith such pride and professionalism. She's very positive, friendly, helpful and knowledgeable. Made our experience a great one. Will definitely recommend/refer this particular location because of Regina! Also, very clean and organized facility. Plenty of parking. Many restaurants and entertainment all around!!

After a few touch and go self-storage experiences I was happy to find Stuf Storage…read more Amazing service from Katrina, who was so helpful during the booking. She answered all my questions, relieving all my concerns on keeping my belongings secure. It's a central location in a clean and bright space. Affordable too.

If I could give zero stars, I would. This storage company has the worst customer service I've ever…read moredealt with. Rude, dismissive, and totally unprofessional. I guess I missed a single payment for the FIRST time. I was on auto-pay, so there really shouldn't have been any reason my payment was missed. It was clearly a system error or oversight on their end because when I went into their dashboard and clicked "retry payment" with the card on file, it processed just fine. I wasn't even notified of the missed payment until after their supposed "grace period" had passed -- and that's when the mess started. They sent an email explicitly stating that no late fee would be applied if I paid that day. I paid that day. They charged me anyway and then claimed the cutoff was actually the day before. When I asked why they sent out a misleading email, I didn't ask for a refund -- just a basic explanation. Instead, I got snarky, defensive replies via text. No accountability at all. To make it worse, they claimed they couldn't do anything unless I proved the date and time of the email they themselves sent -- as if I was making it up. Insulting, especially since I wasn't even asking for a refund, just clarity. After I forwarded the exact email back to them, clearly showing the timestamp and wording, their response was basically, "Yeah, it says that... but too bad." Only then did they suddenly produce a log of emails -- including the one they claimed I had to prove -- and introduced a completely new explanation about a "cutoff date" and failed payment attempts that had never been mentioned before. They just kept shifting the story instead of owning the mistake. The facility is just as bad. I'm at the one in mid-city, off Wilshire. Their app never works for building access. I couldn't even get into my unit for three weeks because their lock was broken, and since there's no one on site, I had no way of getting in. When I finally reached someone, they acted like I should be understanding because "they were working on it." but couldn't give me a date it would be fix and you better believe I was still paying with no access. But when it's their turn to be flexible -- not a chance. The building isn't weather-tight (yes, despite it being inside an office building! it's still musty), and the locks barely function. Moving in or out takes forever because there's one elevator for at least a dozen floors and you have to share it. It makes moving in extremely difficult and time consuming. Bottom line: they make mistakes, gaslight you when you call it out, and treat customers like a burden. Store your things literally anywhere else. Don't let their move in pricing specials bait you.