Walked in today needing a storage unit. JB greeted me and made me feel welcome. Helped me get…read moreexactly what I needed. Great place!

Came in today and JB was awesome. He is very helpful and attentive. JB made the process very smooth…read moreand easy, he is very knowledgeable. He made a tough day a really good experience for us , so definitely recommend checking this place out.

Hyrum was very helpful when we went to close out my mother's storage unit. Thanks again for the…read moregreat customer service!

I just want to rave about Regina! What a beautiful and vibrant soul. She operates that facility…read morewith such pride and professionalism. She's very positive, friendly, helpful and knowledgeable. Made our experience a great one. Will definitely recommend/refer this particular location because of Regina! Also, very clean and organized facility. Plenty of parking. Many restaurants and entertainment all around!!

What is going on with prices!? This is a freaking JOKE. Self-storage has LITTLE overhead costs, and…read moreyou are bleeding paying for a box of space! OVER $200 a month for a 10x10!?!? It makes more sense to pay that towards rent to move into a bigger apartment! What happened to reasonable prices? A 10x10 should cost around $60 a month. I cannot believe people are actually paying these prices.... use that money to move into a bigger home or buy a shed at Home Depot (for those who own houses). This is a bloody joke. If these places are really getting away with these insane prices, it is because people are willing to pay for it... guys, use the money towards renting a bigger place with storage.

They NEED a bathroom on every floor Warn about 26 ft…read moretrucks entry Too narrow lanes for a 66 year old woman to maneuver over head beware! There is no elevator Not for big Jobs as far as maneuvering . First month deal is NOT a deal ! Don't stay past 6pm or you will be charged $25 every 15 minutes I'm getting out of here as soon as possible . # Deal no Deal !!! Space smaller than I had 10 by 20 not able to store my things the same wound up getting another space to accomadate my original move . They went up on bill $40 before 6 months not even a year and first month was not free so I wound up paying more than I bargained for in the long run too soon. Don't bother asking Manager or supervisor to have compassion They will tell you sorry Charlie and tell you the staff are kids who must leave on time to catch the bus as reason they charge $25 every 15 mins you delay . READ the FINE PRINT !! Don't just sign I'm trying to beat the clock and GET OUT !!!! ASAAP ! Nice on the outside clean on the inside but don't look for any flex on their contract . Just sign shut up and pay !!! Pay pay ...

I have been a customer here for years and don't see an end in sight!…read moreI toured a ton of storage places before selecting EZ Storage. The staff is friendly and helpful. The storage units themselves are clean and secure. Gives peace of mind knowing the stuff I am storing is in a clean and well monitored building. Highly recommend this spot for your storage needs!

I recently started a business and was looking to rent a small storage space to store my inventory…read more I went to several storage businesses in the area, but ultimately chose EZ storage. Pam helped get me set up with the perfect spot. She listened to my needs and got me into a space that was priced right and was easily accessible. I visit a couple of times a week so I can fulfill orders, and I'm always greeted with warmth and hospitality from the staff. If you're looking for a storage facility that isn't creepy, doesn't smell bad, has decent lighting, and a friendly staff, this is the place.

Excellent customer service and clean easy to access units. I have been a customer for almost two…read moreyears now (have used a couple of units). I had a moving emergency about a year ago and they luckily had an available unit I could move into on the same day, but because it is a well-respected family business, tenants usually like to keep their units long term. Even after moving to Northern California this year, I can trust that my belongings are in good hands. George and Darrin have both been amazing with communication and have always been super helpful. I recommend this business for all your storage needs.

The storage facility is amazing. The service is great. You feel like you made the right decision…read more The units are clean and customer service is great

Jesus and the manager Amaya are incredible assets to this property. They are genuine, kind,…read moreknowledgeable, and professional. They are helpful and truly care about the customer and their experience. I highly recommend this property and the location is great especially when it's coupled with exemplary quality and service. It's always clean and they always have someone available to support.

December 30, 2024 | received this injury due to this protruding foot-long piece of metal Sticking…read morefrom the wall around a blind corner. I asked for a Band-Aid in the front office, and was scoffed at. "We don't give customers bandaids. Do you think we're a Pharmacy?" I had to go to the emergency room, Had to get a tetanus shot, Had to go on antibiotics, missed two weeks of work, and now six weeks later have a lifelong scar. Extra Space storage? Their response has been "Lady go f$&k off." Even their employees (Look online) Say the worst part about their job is how aggressive they are towards customers. And there's a class Action suit against them for their bait and switch tactics. Not "good" Mormons who run this Utah corp! I need a good personal injury / property negligenc Lawyer. Google " Extra Space storage class action lawsuits." There are many. They are Corporate abusers of consumers. These assholes don't deserve your business

Nathalie was so wonderful and patient with my questions. She walked me through every step of the…read moremoving process and followed-up with phones calls for my convenience. I would definitely come back and rent another space with Public Storage entirely based on Nathalie's customer care!

Amazing service, spoke with girl cece .polite. When she has some customers on the phone , she'll…read moretry multi-takes with other customers. Keeping the storage space very clean. Value that could talk to her more

This has been the worst experience I've ever had with a storage company. Our unit has flooded…read moremultiple times, and while we were offered a different unit, it was only at our own expense. It is moist and mildewed in my unit and smells when you get off the elevator. Then in February, we were robbed, and we just found out TODAY 7/19/ 2025--months later--when we discovered a brand-new Public Storage lock on our unit. We reported that our key no longer worked, only to be told our UNIT had been broken into. Shockingly, they had video footage of the robbery. Even worse--they never contacted us and failed to file a police report, despite knowing that several units, including ours, were hit. We were told someone allegedly rented a unit just to get the gate code and access other units. The contract they make you sign conveniently removes all liability on their end, while prices keep increasing--I'm now paying nearly $500 a month. Their only solution? "Call the insurance company." Absolutely unacceptable. At this point, I'm questioning whether this is an inside job. Beware of this company.

I have been on the hunt all week for a very specific storage unit size with no luck--until…read moreyesterday morning when one finally became available. I didn't waste a minute and headed straight over to check it out. That's when I met John, and let me just say: he's the reason this review is getting five stars. From the moment I walked in, John was welcoming, patient, and incredibly helpful. He took the time to answer all my (many) questions, showed me the space, and even offered smart, practical advice on how to move in efficiently. His level of customer service honestly blew me away. To be completely honest, I've never had high expectations when it came to Public Storage--past experiences at other locations were less than stellar. But John completely flipped the script for me. I actually had two other reservations at competing storage companies that I fully planned to visit, but after meeting John and seeing the Cotner location, I canceled them on the spot. That's how good the experience was. If it were my business, I'd consider John a top asset. Someone give this man a raise--he's setting the gold standard for customer service.