I needed storage to help hold equipment for my small business. The price sounded great, but their…read moredelivery is poor. Entrances are frequently out of order. The units are not the advertised sizes. At the most critical time I needed access their access pads didn't work and they did nothing to stand behind it. Do NOT recommend!

We needed to get a few storage units for our transition to our new home and during the process of…read moreselling our current home and AAA was super conveniently located. We got a drive up climate controlled unit and it is really clean, the temperature and humidity have been maintained well. The staff is fantastic and they are open 7 days a week which is super nice when getting payments in or if you need help with anything. They were even able to get us a 2nd unit right next door to the first one, which has made moving into the units so easy! I would highly recommend AAA Storage. Not only are they clean and well light, but secure and the staff is great!

Great local storage facility! Very clean and safe. Has been here over 40 years. Amazing people!read more

This Company CareFree movers with horrible delivery service and forget about the Customer service…read morewhich is non existent. They lost my bed along with some specialty tools and box of wrench set. How does some one loose a Bed? It shows the incompetence and lack of respect for the clients items. There is no customer service. When I tried to file a claim they provide you a different company number and then they have you wait a few months followed by "sorry we are no longer going to help you " is the result for my attempt to follow the system. Now it's been almost 10 months and I can't' even get in contact with any one. The phone goes to voice mail or it automatically hangs up on you.

Don't rent a temperature controlled unit, thinking that if any damages occur, they will cover it…read more They make you pay ridiculous fees, and I had a temperature controlled unit there for over two years. My stuff got moldy due to their lack of maintenance because the whole unit was clearly full of mildew. No refund and all of my stuff ruined. It's sad because I'm just a college student who had to move back home and wanted to get my stuff back to find it all ruined and realized that whole entire area reeked of mildew and no refund.

This is the worst storage place I've rented manger is very stand offish can't get into my storage…read moreunit door is frozen shut ice in front of it nothing being do n e costing me money or more money because I ca n t open .unit but not pay my bill oh boy your lock out have had trouble with this unit since we rented it nothing being done I think n ext step Co n tact my attorney

We bought a boat in July and storage was top priority. We are now at our 3rd StorageMart space (2nd…read morelocation) and they have been extremely helpful and patient helping us find what we ultimately needed. We clearly didn't know what we needed/wanted when we started looking so every time we changed our mind, they were there to help us with a smile and support! We called around and their pricing was definitely best and the security gates and cameras make us feel secure in where we have our boat.

The facility is clean and the people who work there are amazingly nice and helpful, I needed a…read moreshort notice location to store a car indoors and they found a unit that would work perfectly for me. The whole process was the most stress free experience I have had with a storage facility and they made it as streamlined as possible. From making the initial phone call to having the unit rented and paperwork done was only about thirty minutes and I could not be more thankful for their efficiency, understanding and helpfulness. I knew what I needed and they found exactly that while giving me recommendations that I have never thought of before and removing a massive stress in the most pleasant of experiences.

I have two units at this location and both leak when it rains. It has been nearly 3 weeks that they…read morehave been giving me the runaround about fixing the issue. Meanwhile, the stuff in my unit has been getting wet with no resolve. Can't even use the unit to capacity because of the water. While Sam claims it's a new issue, I was told by the person that rented that same unit before me that it leaked when they were renting it and it's the reason they moved out.

The staff has been wonderful to work with. Needed to upgrade my unit & no issues. The staff is…read moreextremely nice & actually provides customer service. Made sure I understood everything & answered all my questions.

Excellent storage unit and very secure. They are willing to work with you if you let them know and…read morethey have clean, nice storage units. Due to major storms we were displaced and they gave us a break and let us get right in.

From the owner: Find secure drive-up storage units, climate-controlled storage units, and indoor RV, boat, and…read morevehicle storage at Broadway Storage in Des Moines, IA. Enjoy great service and easy gated access at 4933 E Broadway Ave, near Altoona.

I don't know about all StorageMart locations. This review about the one located at 2500 SE 14th St…read morein Des Moines IA. DO NOT USE THEM!!! I had a unit there for a couple of months up until today when I ended my connection with them. I have been robbed twice while renting from them. My first claim was denied because the manager Sarah, and her boss that she called, said I didn't need a police report because they would have security video checked. When I went yesterday to get my things out of storage so I could quit paying I found another $1150 worth of stuff missing along with boxes torn open that were taped shut, books thrown around empty box of office equipment. It was a mess. The boxes that were left there were wet on the bottom from rain that had gotten in that nobody ever checked. Nobody had ever let us, the people that rent from them, know that there was flooding. The building has a strong moldy smell to it now. The first time I was robbed over $800 in American Indian dolls were stolen from me that had been bubble wrapped and packed and placed on top of everything else so that they wouldn't break. After going to get all my things yesterday I found out more things were missing. I called the actual corporate office for them when I got home yesterday and spoke to a very nice lady who told me I should have made a police report the first time. I shouldn't have been told no not to. She also told me that the manager was the one who reviewed the tapes. I told her I believe that manager might be behind this. She said she would have someone from corporate review the tapes. The sketchy manager will probably make sure they're deleted. I'm a recovering meth addict. For the last 30 years I've been clean and sober. Trust me when I say I know a high person when I see one and that girl that works there is definitely on! So today I went back there. I called the police while I was there. I made a report. He added my first robbery to this robbery so I refiled the first claim along with filing a new claim for which I'm thankful. Very nice police officer. I got hard copies of both my claims and something showing I no longer rent from them. If my claims get denied again I'll be taking them to court. I'm going to try to post this without any stars because I'm not impressed in any way with this location, but if not I will put one star truly believe that I don't mean it.

Aschlei the manager is so very helpful and a communicator too. The property is vey clean and well…read moremaintained.