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    Park Avenue Self Storage

    5.0 (7 reviews)
    Open Open 24 hours

    Services - Park Avenue Self Storage

    Self storage

    Truck rental

    Vehicle storage

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    7 months ago

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    3 years ago

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    Richard L.

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    3 years ago

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    Richard L.

    Our pleasure Pat. Thank you for the review.

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    U-Haul of West Side

    U-Haul of West Side

    (17 reviews)

    Where to begin? Can't even give this one star as U-Haul, in general, is a TOTAL joke! Not these…read moreguys in particular, however, they did take my reservation for a 20 footer and car hauler!!!! Mind you I already packed, hired movers and ready with obligations to leave out of state 7-31-2025! Lease up and lease begins in another state which I am obligated! Got a call NOT even 24 hours before my resevation (actually 19 hours before) pick up to tell me, "Sorry, we don't have equipment anywhere in Iowa!" Needless to say I lost it as that news sent me scrambling to find a truck and car hauler. They did have ONE truck with NO car hauler in another state 2.45 hours away!!! What in the H good would that do for me now???? Zero. Thankfully PENSKE went completely out of there way to get me what I needed and for the time I needed. But guess what? Yep. The cost. Nearly 639.00 more up and beyond U-Haul price and quote. Round and round I go with CSR and district ONLY to be offered 50.00 bucks for the lack of their incompetence. That's it! Also spent 180.00 plus for boxes at the 63rd street location!!!! It is literally unreal that U-Haul would leave people hanging like this! "It's the busy season sir, and its not guaranteed!" I'm like what good is a reservation if it can't be lived up to? What about my job obligations in another state? What about the people depending on me in said state to be there WHEN I said I would trust in U-Haul to ensure I had the equipment to get out of Dodge??? Never, EVER again will U-Haul see any of my business and I will be the LOUDEST sounding horn against anyone wanting to seek my advice on renting from U-Haul!!!!! You lost a customer forever and your customer service SUCKS!!!!! Mic drop!

    Swing low, sweet SLOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOW…read moreI felt so bad for the man working behind the counter, I was in twice today.. The first time I had to leave cause the line was so long and when you are in the middle of moving you can waste precious time waiting in a line where only 1 person is working the counter, checking in trucks, and having to ask about 40 questions to every customer who is renting a truck. All I wanted to do is buy some boxes to make moving my record easy.. It ended up being quite the chore... The man working behind the counter stayed positive and kind to all the customers and the boxes worked great so I gotta give him a 5 stars on politeness and patience, but a 1 star for Uhal on only having 1 employee doing all the jobs on a busy Saturday.. Average the 5 and 1 and get a 3..

    Penske Truck Rental

    Penske Truck Rental

    (5 reviews)

    Penske was extremely helpful with assisting me in my reservation for a truck rental. We needed a 12…read morefeet truck to move. Luckily they now have updated 2022 model Vans big enough to fit one bedroom stuff. Service was great. Had no issues picking or dropping the truck off. Prices are reasonable.

    I rented a 12' truck to drive from Des Moines to Spokane, WA. My pick-up was really fast. And maybe…read moreit was too fast because the counter agent failed to acknowledge that the truck was dirty. He failed to tell me that it hadn't been serviced. And he didn't seem to notice that the cargo bay was leaking water from recent rains. He did cover everything else about the pick-up, such as damage on the truck. During my drive, I had a hard time seeing in the rain as the truck really needed new wipers. And when a big rig splashed mud on my windshield, I ran out of wiper fluid within a few uses and had to make an emergency stop to refill it. The cargo bay leak didn't affect my belongings, but it could have had I not used protective blankets. These guys are a district office and need to be taking better care of their trucks. I made this reservation more than 2 months in advance, and paid over $1000 for the rental. The truck made it to my destination without other mechanical issues. I notified the folks at my drop-off location about my issues and they were concerned but I would have liked more than an apology. I went with Penske for their repuation, even though they were more than $200 more expensive than Budget. But I can't recommend them and won't consider them first next time I move.

    Park Avenue Self Storage - selfstorage - Updated May 2026

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