Parked my Motorhome in a garage. Clean and safe area. Easy accessible from NE 14th. The…read moremanagement is very friendly & helpful!

What a terrific facility!! Have had units here for quite…read moresome time. Perfect for boats, RV's or lots of furniture Very clean and secure, a great place to store your treasures. Very helpful staff, who were great and flexible during our move-in.

Updated: I have modified my rating from a 1 to a 4 based on the follow up contact I received from…read morethe Regional Manager. She addressed all of my concerns and offered a satisfactory price adjustment. Once the door was fixed I am happy with the units we rented. This follow up was important to show StorageMart cares about their customers. I rented here based on other family members good experience in the past and now I feel I can provide a good reference as well. The facility itself is nice and the units are clean and well maintained overall. Hard Sell Bait & Switch tactics with online reservations At Grimes Miehle location. Did it to us and another person renting in front of us in line. Said they had no access to what was offered online and since they only had 1 left they couldn't honor the online price. We rented 2 units and 1 of the units the door was broken for 2+ weeks and they didn't fix it. Paid for rent for almost a month and were forced to put everything in 1 unit until they were able to fix it and did not provide any refund. Gave us another unit to use but failed to mention it was $70/month more than the one we had. Very dishonest and deceptive and hard push to get you into a higher priced unit.

Charged me $60 and change for 1st month 10' x 15' shed. I signed up for automatic payments. Got a…read morenotice from storagemart that my payment was late and I owe $220+ to get up to date a month later. Good thing I hadn't moved anything into the storage unit yet. DO NOT USE THIS STORAGE MART FACILTY. DO NOT!!!

We needed to get a few storage units for our transition to our new home and during the process of…read moreselling our current home and AAA was super conveniently located. We got a drive up climate controlled unit and it is really clean, the temperature and humidity have been maintained well. The staff is fantastic and they are open 7 days a week which is super nice when getting payments in or if you need help with anything. They were even able to get us a 2nd unit right next door to the first one, which has made moving into the units so easy! I would highly recommend AAA Storage. Not only are they clean and well light, but secure and the staff is great!

I needed storage to help hold equipment for my small business. The price sounded great, but their…read moredelivery is poor. Entrances are frequently out of order. The units are not the advertised sizes. At the most critical time I needed access their access pads didn't work and they did nothing to stand behind it. Do NOT recommend!

LockBox storage in Grimes is simply the best place to store your extra treasures!…read more The friendly and efficient staff and manager, Tom Martin are wonderful people and will go out of their way to make your storage experience exceptional. My wife and I kept nearly a complete household at LockBox for three years and have been delighted with the cost, safety and security, and accessibility. When you have stuff to store, you won't find better than Tom's Lockbox in Grimes.

I've been renting with them for over a year. Outside unit. The first unit was dusty due to the…read morenearby concrete plant. Moved to a larger unit further away and have been happy. The staff is conscientious. They keep the place fairly secure, gate, cameras, lockpad, they do specify even the type of lock you must use.

We recently hired them to move our upright piano, from start to finish the communication was top…read morenotch! We were able to get a quote before hand for this job, they were very specific and detailed assuring we got the most accurate quote. We were picking this piano up from a residential location and moving it to our home- they communicated well with us and the family whose home we were moving it from - ensuring all parties were included and looped in. We got confirmation when they arrived to move it, when it was loaded and on our way- and confirm of delivery even though one of us was home at the time. They properly laid moving carpets and took their time to ensure there was no damage to our home or piano when moving. The care and attention to detail was appreciated. We'd recommend them again and again.

We used Adamantine for the big items (couches, beds, dressers, piano, area rug, table, etc.) on our…read morecross town move (5 BR house). Estimate was easy with the video call home survey and was accurate. Payment was simple. They were prompt, easy to communicate with, friendly, professional, and careful with both homes and our belongings. They disassembled/ reassembled the beds and disconnected/reconnected washer and dryer. It was our first experience using professional movers and we will definitely use them again for our next move.

Great local storage facility! Very clean and safe. Has been here over 40 years. Amazing people!read more

This Company CareFree movers with horrible delivery service and forget about the Customer service…read morewhich is non existent. They lost my bed along with some specialty tools and box of wrench set. How does some one loose a Bed? It shows the incompetence and lack of respect for the clients items. There is no customer service. When I tried to file a claim they provide you a different company number and then they have you wait a few months followed by "sorry we are no longer going to help you " is the result for my attempt to follow the system. Now it's been almost 10 months and I can't' even get in contact with any one. The phone goes to voice mail or it automatically hangs up on you.

Thursday I Stopped in at Storage Mart on Merle Hay Rd in Johnston and the customer service was…read moreexcellent. I believe the woman's name was Mary and she went above and beyond to make sure I had the right storage unit. She took measurements and answered all of my question's. So far I can say the process was fairly simple and she went over everything and also helped me get 24 hour access which was the big selling point. Thanks again.

Well I definitely miss the former manager. Karen. The latest addition is not skilled properly in…read morecustomer service. She is not capable of handling a situation without showing contempt for the customer. Its a shame now we have to deal with a Rude management. Considering you simply wave at her and you get some odd look. Not a good fit.

I have two units at this location and both leak when it rains. It has been nearly 3 weeks that they…read morehave been giving me the runaround about fixing the issue. Meanwhile, the stuff in my unit has been getting wet with no resolve. Can't even use the unit to capacity because of the water. While Sam claims it's a new issue, I was told by the person that rented that same unit before me that it leaked when they were renting it and it's the reason they moved out.

The staff has been wonderful to work with. Needed to upgrade my unit & no issues. The staff is…read moreextremely nice & actually provides customer service. Made sure I understood everything & answered all my questions.