Charged me $60 and change for 1st month 10' x 15' shed. I signed up for automatic payments. Got a…read morenotice from storagemart that my payment was late and I owe $220+ to get up to date a month later. Good thing I hadn't moved anything into the storage unit yet. DO NOT USE THIS STORAGE MART FACILTY. DO NOT!!!

I sat at Storage Mart for 1 hour and 15 minutes. The door was locked and there was no employee. I…read morecalled twice, sent an email and contacted the corporate office. I'm waiting for a resolution. Like with a lot of people that need storage time is of the essence. I'm hoping they get back to me quickly.

I needed storage to help hold equipment for my small business. The price sounded great, but their…read moredelivery is poor. Entrances are frequently out of order. The units are not the advertised sizes. At the most critical time I needed access their access pads didn't work and they did nothing to stand behind it. Do NOT recommend!

We needed to get a few storage units for our transition to our new home and during the process of…read moreselling our current home and AAA was super conveniently located. We got a drive up climate controlled unit and it is really clean, the temperature and humidity have been maintained well. The staff is fantastic and they are open 7 days a week which is super nice when getting payments in or if you need help with anything. They were even able to get us a 2nd unit right next door to the first one, which has made moving into the units so easy! I would highly recommend AAA Storage. Not only are they clean and well light, but secure and the staff is great!

LockBox storage in Grimes is simply the best place to store your extra treasures!…read more The friendly and efficient staff and manager, Tom Martin are wonderful people and will go out of their way to make your storage experience exceptional. My wife and I kept nearly a complete household at LockBox for three years and have been delighted with the cost, safety and security, and accessibility. When you have stuff to store, you won't find better than Tom's Lockbox in Grimes.

I've been renting with them for over a year. Outside unit. The first unit was dusty due to the…read morenearby concrete plant. Moved to a larger unit further away and have been happy. The staff is conscientious. They keep the place fairly secure, gate, cameras, lockpad, they do specify even the type of lock you must use.

We used Adamantine for the big items (couches, beds, dressers, piano, area rug, table, etc.) on our…read morecross town move (5 BR house). Estimate was easy with the video call home survey and was accurate. Payment was simple. They were prompt, easy to communicate with, friendly, professional, and careful with both homes and our belongings. They disassembled/ reassembled the beds and disconnected/reconnected washer and dryer. It was our first experience using professional movers and we will definitely use them again for our next move.

We recently hired them to move our upright piano, from start to finish the communication was top…read morenotch! We were able to get a quote before hand for this job, they were very specific and detailed assuring we got the most accurate quote. We were picking this piano up from a residential location and moving it to our home- they communicated well with us and the family whose home we were moving it from - ensuring all parties were included and looped in. We got confirmation when they arrived to move it, when it was loaded and on our way- and confirm of delivery even though one of us was home at the time. They properly laid moving carpets and took their time to ensure there was no damage to our home or piano when moving. The care and attention to detail was appreciated. We'd recommend them again and again.

Great local storage facility! Very clean and safe. Has been here over 40 years. Amazing people!read more

This Company CareFree movers with horrible delivery service and forget about the Customer service…read morewhich is non existent. They lost my bed along with some specialty tools and box of wrench set. How does some one loose a Bed? It shows the incompetence and lack of respect for the clients items. There is no customer service. When I tried to file a claim they provide you a different company number and then they have you wait a few months followed by "sorry we are no longer going to help you " is the result for my attempt to follow the system. Now it's been almost 10 months and I can't' even get in contact with any one. The phone goes to voice mail or it automatically hangs up on you.

Thursday I Stopped in at Storage Mart on Merle Hay Rd in Johnston and the customer service was…read moreexcellent. I believe the woman's name was Mary and she went above and beyond to make sure I had the right storage unit. She took measurements and answered all of my question's. So far I can say the process was fairly simple and she went over everything and also helped me get 24 hour access which was the big selling point. Thanks again.

If I could give half a star I would! No one should have to go through this…read more We decided to move out of the unit mid December. By the time we managed to get anything done was just before Christmas. We didn't get completely move out due to holiday plans, then my husbands work schedule, and the weather. we have now been in the hospital since the 31st at midnight. The woman who works there called and asked why our auto payment didn't go through, we told her. She then said that because were wanting to move out she would give us a temporary passcode. If we moved out by end of business day today... Our son is admitted in to the hospital, he would be here right now with his sick son, but no, he's having to deal with this stupid storage unit. We will not be going back, ever, and I will be spreading the word about how we were treated in a time where we NEEDED a little give. I am absolutely over greedy companies that only care about the money. This review will be posted EVERYWHERE I CAN PUT IT.