Parked my Motorhome in a garage. Clean and safe area. Easy accessible from NE 14th. The…read moremanagement is very friendly & helpful!

What a terrific facility!! Have had units here for quite…read moresome time. Perfect for boats, RV's or lots of furniture Very clean and secure, a great place to store your treasures. Very helpful staff, who were great and flexible during our move-in.

Exelent service really really clean. Been renting for the past 2 years. Easy to get in and out.read more

DO NOT STORE YOUR BELONGINGS WITH THIS COMPANY IF YOU VALUE YOUR PROPERTY. My storage unit with…read moreLockbox Storage Waukee is infested with rodent excrement and there may be damage to my belongings. In making a claim to the insurance you pay for monthly at this storage, the insurance wants photos of the possibly damaged furniture. This rodent infested storage company will not monetarily assist with removing my furniture to obtain photos, nor have they offered to move my belongings out and address their obvious rodent infestation. Instead, storage management provides a copy of your contract that purports to absolve them from any responsibility in this matter. If there was a way to give this company a negative star rating I most definitely wouldn't hesitate to do so. Response to Lockbox Storage Waukee Management: AGAIN DO NOT PLACE YOUR PERSONAL BELONGINGS WITH LOCKBOX STORAGE WAUKEE IF YOU VALUE THEM. The response from my negative review post of lockbox storage Waukee management is pretty clear that every comment within my post is true. The Lockbox Storage management team response is a prime example of their "customer first" business model of our rodent infestation is not our problem but yours because you chose to do business with us.

Park Ave Self Storage is extremely clean and very secure. Working with Rich, especially long…read moredistance, couldn't have been any easier. He was very helpful and accommodating.

We just made a big move from CA and used a moving POD for all of our things to put into storage for…read morea month. I worked with Rich to reserve a storage unit and coordinate from beginning to end w the moving pod drop off and pick up. Rich was communicative through the process and we were able to seamlessly transition everything into the storage unit. Moving is stressful enough so this was a big relief! Thank you!

Where to begin? Can't even give this one star as U-Haul, in general, is a TOTAL joke! Not these…read moreguys in particular, however, they did take my reservation for a 20 footer and car hauler!!!! Mind you I already packed, hired movers and ready with obligations to leave out of state 7-31-2025! Lease up and lease begins in another state which I am obligated! Got a call NOT even 24 hours before my resevation (actually 19 hours before) pick up to tell me, "Sorry, we don't have equipment anywhere in Iowa!" Needless to say I lost it as that news sent me scrambling to find a truck and car hauler. They did have ONE truck with NO car hauler in another state 2.45 hours away!!! What in the H good would that do for me now???? Zero. Thankfully PENSKE went completely out of there way to get me what I needed and for the time I needed. But guess what? Yep. The cost. Nearly 639.00 more up and beyond U-Haul price and quote. Round and round I go with CSR and district ONLY to be offered 50.00 bucks for the lack of their incompetence. That's it! Also spent 180.00 plus for boxes at the 63rd street location!!!! It is literally unreal that U-Haul would leave people hanging like this! "It's the busy season sir, and its not guaranteed!" I'm like what good is a reservation if it can't be lived up to? What about my job obligations in another state? What about the people depending on me in said state to be there WHEN I said I would trust in U-Haul to ensure I had the equipment to get out of Dodge??? Never, EVER again will U-Haul see any of my business and I will be the LOUDEST sounding horn against anyone wanting to seek my advice on renting from U-Haul!!!!! You lost a customer forever and your customer service SUCKS!!!!! Mic drop!

Swing low, sweet SLOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOW…read moreI felt so bad for the man working behind the counter, I was in twice today.. The first time I had to leave cause the line was so long and when you are in the middle of moving you can waste precious time waiting in a line where only 1 person is working the counter, checking in trucks, and having to ask about 40 questions to every customer who is renting a truck. All I wanted to do is buy some boxes to make moving my record easy.. It ended up being quite the chore... The man working behind the counter stayed positive and kind to all the customers and the boxes worked great so I gotta give him a 5 stars on politeness and patience, but a 1 star for Uhal on only having 1 employee doing all the jobs on a busy Saturday.. Average the 5 and 1 and get a 3..

Such a nice storage place and all indoor boat, RV, and trailer units. Brand new and just opened…read more They will very soon have electricity in the units! The price is super reasonable. And the staff is amazing!!! They even helped us back in for the first time. Kevin is awesome !!! The units are nice and big for getting things in and out. Which is especially with a larger trailer! Overall super impressed with the service, prices , and the units!

Love this storage facility! It's new. All units are indoor. Back in and pull thru access. Multiple…read moresizes of units to fit all your storage needs. It is a great place to store boats, RV's, Campers, trailers, tractors, and anything else you can think of. The driveway is large and easy to navigate. Electrical hook-ups are available in each unit. There is a private door for each unit--no jumbled up shared units! Security camera's are on site. The owners of this facility are super nice and extremely helpful. Indoor storage can be pricey, but these owners are trying to keep it competitive and a bit more affordable. Love this place!

Great local storage facility! Very clean and safe. Has been here over 40 years. Amazing people!read more

This Company CareFree movers with horrible delivery service and forget about the Customer service…read morewhich is non existent. They lost my bed along with some specialty tools and box of wrench set. How does some one loose a Bed? It shows the incompetence and lack of respect for the clients items. There is no customer service. When I tried to file a claim they provide you a different company number and then they have you wait a few months followed by "sorry we are no longer going to help you " is the result for my attempt to follow the system. Now it's been almost 10 months and I can't' even get in contact with any one. The phone goes to voice mail or it automatically hangs up on you.

I don't know about all StorageMart locations. This review about the one located at 2500 SE 14th St…read morein Des Moines IA. DO NOT USE THEM!!! I had a unit there for a couple of months up until today when I ended my connection with them. I have been robbed twice while renting from them. My first claim was denied because the manager Sarah, and her boss that she called, said I didn't need a police report because they would have security video checked. When I went yesterday to get my things out of storage so I could quit paying I found another $1150 worth of stuff missing along with boxes torn open that were taped shut, books thrown around empty box of office equipment. It was a mess. The boxes that were left there were wet on the bottom from rain that had gotten in that nobody ever checked. Nobody had ever let us, the people that rent from them, know that there was flooding. The building has a strong moldy smell to it now. The first time I was robbed over $800 in American Indian dolls were stolen from me that had been bubble wrapped and packed and placed on top of everything else so that they wouldn't break. After going to get all my things yesterday I found out more things were missing. I called the actual corporate office for them when I got home yesterday and spoke to a very nice lady who told me I should have made a police report the first time. I shouldn't have been told no not to. She also told me that the manager was the one who reviewed the tapes. I told her I believe that manager might be behind this. She said she would have someone from corporate review the tapes. The sketchy manager will probably make sure they're deleted. I'm a recovering meth addict. For the last 30 years I've been clean and sober. Trust me when I say I know a high person when I see one and that girl that works there is definitely on! So today I went back there. I called the police while I was there. I made a report. He added my first robbery to this robbery so I refiled the first claim along with filing a new claim for which I'm thankful. Very nice police officer. I got hard copies of both my claims and something showing I no longer rent from them. If my claims get denied again I'll be taking them to court. I'm going to try to post this without any stars because I'm not impressed in any way with this location, but if not I will put one star truly believe that I don't mean it.

Aschlei the manager is so very helpful and a communicator too. The property is vey clean and well…read moremaintained.