Have had service done for a water leak and a problem with the plumbing. David and Matt were the…read moretechs dispatched and both were great. I highly recommend Total Comfort Group.

Jackson explained what was going on in a way I could understand and let me know possible next steps.read more

I recently called Clog Busters for help with a small leak under my kitchen sink, and WOW--Brandon…read moreabsolutely exceeded every expectation! From the moment he picked up the phone, he was friendly, upbeat, and incredibly knowledgeable. He didn't just give me quick advice--he patiently walked me through each step, explaining exactly how to tighten the pipes correctly and prevent any future water damage. Thanks to Brandon's expert guidance, I was able to fix the leak myself, saving me hundreds of dollars in what could have been costly repairs. It's rare to find someone so professional, patient, and genuinely invested in helping customers--even over the phone! Brandon was amazing+9 +, and Clog Busters is lucky to have him. I HIGHLY recommend Clog Busters for any plumbing issue (big or small). If you get a chance to work with Brandon, you're in the best hands!

The tech that came out was Nick. Real good guy. Very professional and got my plugged toilet…read moreunclogged. The company though? As always they try to upsell you. Platinum plan was $1400 all the way down to simply clearing the clog for $570. Since I had already paid the $59 trip charge and I needed my toilet ASAP I agreed. I did end up get the trip charge waived to be fair.

We had Tommy here. He was efficient and friendly. He explained everything really well. (Anne Q)read more

I feel sorry for Smith's Sewer Service…read more Thirty-one years ago I purchased this house and have lived here since then as a single-by-choice woman. During that time I've asked Smith's Sewer Service to help a handful of times with a project, and they always did a very nice job. That was not the case, however, a few months ago. In August, 2024, I needed them again at which time they sent a tech who also needed a plumber to complete part of the project. That plumber worked at Priority Plumbing, and he completed the requested plumbing work very quickly. Everything went well. One of them asked me in the presence of the other individual to pay the entire bill due to Priority Plumbing, which I did in ​three or four days' time. Then this year I scheduled another project with Smith's by email, but I soon received a follow up email saying they would no longer provide service to this property, because my account had been "deactivated". I had no idea what that meant. So when I called to ask why my account had been deactivated, their office manager​, "Heather", said, and I quote, "I don't know, but we must have had a good reason." OK. So in my effort to seek further clarification, I spoke by phone with "Bill in the shop". When I asked him the same question, he said, and I quote, "I don't know, but we must have had a good reason." Feeling under obvious and understandable attack, I emailed them numerous unsolicited documents that provided evidence of my good standing with my bank, which I've been with for over 50 years; my FICO score which literally cannot get much higher than it is, etc, etc, etc, etc. Then I must have asked the "magic question". When I asked Smith's if they received the payment they were owed for their share of the work from the 08/2024 project, their tone changed entirely to one that was irritable and defensive. Begrudgingly, "Bill in the shop" refused to answer that question but agreed to provide service at this address once again. However, by that time, given everything they chose to put me through for so many days after so many emails and ​so many phone calls, I told them I would take my business elsewhere, and I wished them all well. I still do not know why my account was deactivated. It must be that some things in this life are just not meant to be understood.

I would not recommend working with this company. They have poor communication across technicians…read moreand will recommended unneeded and unnecessary services for customers that are not the most knowledgeable. It took them 4+ trips to my location to work on the problem and they never truly corrected the issue. The next contractor we called identified and resolved the solution in nearly 30 minutes and was much more professional. While Roto Rooter seems to be available most times of day, it may not be a positive experience based on my personal interactions. I ended up having to spend over $1000+ on Roto Rooter and the final problem was not even fixed.

the lastest invoice i did not sign and i paid $3,000.00 in cash and the rest $314.79 in check…read more. the invoice does not say that. big problem with changing the invoice items... and lying about my payment which i talk to you about . now you signed my name without me even knowing about this. what kind of company does this??? seems the better business needs to know what you do. i am a senior and very shocked at this.

Who do you call when you have a clogged sink? Who knew that plumbers are so specialized now that…read moreonly certain specialties can unclog sinks and pipes. After calling several plumbers I was left dismayed until I called Des Moines Drain & Sewer. I could not get a specific time when they would arrive, but at least it would be the same day I called. The service call rate seemed comparable to others within the trade. Once they show up I will let you know the quality and overall workmanship. For now I am rating them on their meet and greet over the phone mannerism that made it easy with same day scheduling. Stay tuned for an update on the repair! The tech did a fantastic job. The price was more than reasonable with my senior and military discount. A very professional company.

You don't see many businesses like this anymore. Honest people! They are knowledgeable and saved…read moreme hundreds of dollars. Very humble and tell it like it is people. True iowa nice!

I was driving down hwy 169 outside of Adel today. DJs septic truck drove off the road on the…read moreeasement causing rocks to fly up and two of them cracked my windshield in two spots. I called and his response was " ha ha I hope you have good insurance " after asking me if I was behind him still. He apologized taking no responsibility for not staying on the road. Pretty disgusting behavior for a business owner in my book.

DJ helped us with general services plus additional repairs were needed. They did a great job and…read morewill use them again. My neighbor also used their services and was extremely happy.

We use Draintech all the time and everyone is always super friendly and we've never had a problem…read morewith the work getting done in a timely manner.

Terrible. They don't do it correctly so they can continue to come back. Instead of using the cutter…read morethe first time. They continued to come back without the cutter and still charged each time. So what should have been $300 ended up $1000.

I was referred to Greenwood's Sewer Service by a local plumber given the complexity of our…read morehousehold issue (kitchen sink backed up and needed to snake the line). Michelle, the owner, couldn't have been more helpful and accommodating. She was on target with constant communication, immediate scheduling and extremely pleasant to work with. Mike and Alex arrived on time and in a short time had the problem solved. They were delightful! I would have invited them to stay for dinner and bring Michelle as I felt I made new friends due to such a pleasant experience. I highly, highly highly recommend this company!

Honest company that is affordable. My sewer line was backing up into my basement bathroom floor…read moredrain and shower drain. They came out, snaked the line, and didn't try to sell me anything. Gave me advice, and the cost was reasonable and affordable. Will recommend them to anyone needing sewer service.

Our first call to Brad was for our AC unit not working. He was busy yet he fit us in and got the AC…read moreunit working. Then we had him come back and install a gas line for a dryer conversion. Again, he came when he said he would and got the new dryer hooked up quickly and efficiently. We highly recommend B&J Plumbing Heating and Cooling.

B & J does great work and is very responsive. I had an issue with our Furnace on a Sunday. Brad got…read moreback to me quickly and was able to get us fixed up in no time.