Parked my Motorhome in a garage. Clean and safe area. Easy accessible from NE 14th. The…read moremanagement is very friendly & helpful!

What a terrific facility!! Have had units here for quite…read moresome time. Perfect for boats, RV's or lots of furniture Very clean and secure, a great place to store your treasures. Very helpful staff, who were great and flexible during our move-in.

Park Ave Self Storage is extremely clean and very secure. Working with Rich, especially long…read moredistance, couldn't have been any easier. He was very helpful and accommodating.

We just made a big move from CA and used a moving POD for all of our things to put into storage for…read morea month. I worked with Rich to reserve a storage unit and coordinate from beginning to end w the moving pod drop off and pick up. Rich was communicative through the process and we were able to seamlessly transition everything into the storage unit. Moving is stressful enough so this was a big relief! Thank you!

What ever you do don't go here. I moved a be, eames chair and a side table from Polk City…read more Next stop my storage which my daughter pulled out what I wanted in the morning so they would go through it. What they got was a living room rug, my dresser and that's it. Next stop West Des Moines to where I moved on the fist floor 50 steps my new apt and they charged $701. Which is ridiculous. Last year I moved a one bedroom with garage to Polk City and they charged $950. The movers were great. It's not their fault. It's just is not going to the best Christmas. Be aware about his quote and get it in writing. I live on social security and I was taken advantage of. I just called Two men and a Truck to act like I was moving and they said they would send a contract over for $350! Exactly half.

This is a frustrating company to work with. They needed to reschedule our move, which was fine - I…read morehad told them I was flexible - but then they only send 3 of the 4 guys they said they'd send. The guys they sent were skinny and puny and couldn't ultimately move one of the items we'd specifically TOLD THEM IN ADVANCE that we'd need moved. When I tell you in advance that the things we're moving were too heavy for us to move ourselves, I don't understand why you'd send three puny wimps.

Tasha at 72nd was very helpful. Very nice answered all of my questions I have never rented a…read morestorage unit before

If I could give a negative rating I definitely would. AWFUL CUSTOMER SERVICE! First, their units…read moreARE nice, clean, and affordable. We have never had an issue with anyone breaking in or messing with our stuff so that is great. Unfortunately that is where the fun ends. My partner and I needed a place to store our belongings when we moved out of state to do a bus build. We knew we would be back at the end of April and we had a new place to store everything so we wanted to cancel within the 10 day limit so that we wouldn't have to pay for May. We have a large unit so it costs a decent amount of money. We called on April 8th to cancel in plenty of time. For some reason the call back went to spam and we never saw a voicemail (no one's fault). Unfortunately on that voicemail they said we were required to cancel online. When we called again we got the run around, someone had spoken with us (no one did) and they would look into it and call us back. They never did. When we FINALLY escalated it (hate escalating simple things) they told us we were past the 10 day notice and would be charged for May. Given it was a simple miscommunication and we did all we knew to do in order to cancel our unit you would think they would give a little to keep us as customers as we will need a storage unit again in the future. We definitely will not use their services ever again and we will tell our friends/family to look elsewhere if this is how they treat their customers. Extremely disappointed. And, yes, before anyone from the company tries to excuse it the information to cancel online is included in the lease agreement but with all the moving who knows where that paperwork is? Wouldn't it be easier to pick up the phone and communicate with us properly in a timely manner?

great storage facility. drive right into the building. clean facility, great summer promotion. I…read moreneeded a storage unit at the end of July. the monthly rate was pro-rated .. so it cost $1.08 for the last day of July and August was free. I only needed the space until the end of August. unbelievable promotion. staff very easy to do business with .. very nice ladies.

We showed up at their lunchtime. The sign on the door said they'd be back at 1:50. We came back at…read moreminutes after 2:00 and the worker was at the desk. We pulled the door but it was locked. No reaction from the worker. We waited a few moments more, thinking they'd unlock the door for us, but they never made any attempt to let us in.