I highly recommend this location. I stopped by yesterday to get some general information to rent…read moreout a storage unit. Curtisha went above and beyond and helped me find what I was looking for. If you're looking for a Location to be upfront and great service, I would highly encourage you stop by here.

This storage facility is very clean and cool inside. Alicia…read morewas extremely helpful and friendly. I highly recommend McNab Self Storage.

What a joy it was to be literally rescued by Tia! Long story short...aging parents require buckets…read moreof patience. Tia was a light in the storm and we're so grateful she was able to assist us with extreme patience & kindness. She sets the bar for great customer service.

Very helpful , responsive and flexible in meeting my requirements. The facility is very clean and…read moreaccessible.

Average. Not wonderful out of this world service, but not horrible to place to store your crap.read more

While the advertise a 30' secured space for RV's, the fact is that it's a parking lot that they own…read morealong side of their secured property. That lot is secured with an electronic keypad and heavy gates. The other lot is a chain link fence, open until 10:00 pm, no security guard or cameras (or at least I didn't see them! Looks like a scrap/junk car yard. On a positive note, the property manager is a wonderful lady, polite, efficient and honest! Regardless, I definitely don't recommend your parking your expensive RV here

The staff here are always so helpful and polite. I'm sure we all had experiences with storage…read morefacilities that suck, but this place is clean, cool, easy, affordable. Willis checked me in yesterday, what a nice gentleman. Your storage runs just got a little easier

I've been here since 2018 only late 1 time due to covid, I asked for a reversal of the late fee and…read morethey refused. Most companies give you a one time courticy but not these guys. I just let it go. However, the next two negative experiences have motivated me to take my business elsewhere. I'm an honest person who doesn't stand for being ripped off. I went to my storage with my key, the guy saw me struggling on the camera and came with WD to spray the lock but I accidentally bent the key. He tried to say it was the wrong key and tried to get me to have them cut the lock and buy a new one. I went home got my second key an exact replica of the one he said was t their key and opened it no problem. I Wasn't happy with the attempt to rip me off but I let that go. Now after updating my credit card info last month they say I was no longer on auto pay and charged me a late fee this month saying I canceled autopay which I did not. Total lie. I'm leaving this month and saving money so thank you and your corporate greed as it has motivated me to move to a more convenient spot and save $. Yay! It will more than make up for the rip off of which they will not get a second chance. At least not from me. Best if luck to those of you considering this place or already in the hands of their greedy grip.

The building manager was not present in the office, there were 4 to 5 customers who appeared…read morelooking to handle their business, but there was no type of management to be found. The wait time is usually 30 to 45 minutes long, would not recommend.

It's amazing this storage facility only has one review so far; and from Dec 2022. Very organized…read moreinside. The property manager, John, showed me around and I was able to view two of the storage units I was interested in. The units are of high quality and very clean inside the units also. I have to give a shout-out to John, because he went out of his way to explain everything as well as helped another customer with a quick request. He also showed me around the place, not just the units, but also the rental trucks, dollies, and I even took pictures of the accessories that I would need for my move. Now, let's talk about how much great value this place brings to storage facilities. On their website you can get really great prices. When I compare their prices to other storage facilities, they came up the winner every time. Not sure why anyone would want to go elsewhere, if they did some research. Highly recommended

This place is an absolute nightmare for vehicle storage. Not only did someone hit my car in a…read morehit-and-run, but the management completely ignored the situation and broke every promise to help. And you're probably on your own if anything happens. I was left to cover the full repair costs out of pocket while they did absolutely nothing.

Would give zero stars if I could. The unit was listed as 11x4 feet and was only 11x2, the back wall…read morecreates a much smaller corner. The furniture did not fit in the unit. I tried for 30 minutes with 20+ phone calls. Property manager does not answer their phone. There is no customer service representative to help. I had to sit there with my moving company and ultimately go to another nearby storage facility that actually had staff that could facilitate. This is hands down the worst company I have worked with in years. AVOID USING THIS COMPANY!

I have had a storage unit here for over a year. Every time I had an issue or question the staff…read morealways helped. The staff here is amazing! I can tell customer service is top priority! Brandi, is always there to help.

3rd floor Pompano location was infested with cockroaches. Brandy the manger denied they had a…read moreproblem initially. Then I was finally told they'd fumigate. I asked to speak with the manager several times but was always told he wasn't on site. We vacated the unit today as there are still cockroaches on that floor. We threw most of our items away as didn't want to bring them into our home.

Excelente customer service , clean and safe storage unit , prices are very good and the best part…read moreis the fact that you get a human not a machine to help you set up your account and help you with anything you need .

I have dealt with the staff here for over 10 years. I have two rental parking spaces and have had…read moremultiple storage units. It's a little more than other places in town but totally worth it for the fact that it's secure for 1. And 2 any time I have ever had any issue with anything they fix it right now! They are great

Great storage facility. Clean, air conditioned and humidity controlled units indoors. Friendly…read morestaff.

We just rented a unit at Addison Storage. Melinda was truly wonderful and a pleasure to deal with…read more She is super responsive and very helpful. It was a great experience. Thanks!

Nice clean facility. Seems safe. Manager Fernando…read moreRodriguez is extremely helpful and very personable! Would be nice if this location had a loading dock but suitable for our needs.

The young lady i spoke at the national level was very informative and helpful. The 5601 NE 14 Ave…read morelocation manager Fernando was very polite and extremely helpful. Fernando took the time to walk me to the location of my unit and explain/ demonstrate the locking procedure. Overall very clean and professional operation and Fernando gets extra points for going out of his way to help