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Value Store It Self Storage

4.4 (9 reviews)
Closed • 9:00 am - 6:00 pm

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1 year ago

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1 year ago

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1 year ago

Have been renting a unit from them for a year now. Very pleased with service from office personnel. Facility very clean. Highly recommend!

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13 years ago

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Value Store It M.

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10 years ago

The halls are Aaways clean, easy access even on the weekends, friendly staff and affordable rates.

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10 years ago

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14 years ago

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12 years ago

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12 years ago

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CubeSmart Self Storage - Cubesmart

CubeSmart Self Storage

(7 reviews)

Clean and safe environment. Price was as advertised. No 24 hour access but that is fine with me…read more Would use again for sure.

I have been a customer at CubeSmart in Oakland Park, Florida for approximately five years and…read morecurrently I am renting four units, but my experience has become extremely disappointing. I do not usually write negative reviews because I don't want to affect someone's livelihood, however, the situation has become so bad that I feel I have no other choice. The problems started a few years ago when my unit was broken into. The lock had been replaced, my belongings were damaged and shockingly, someone had urinated on my items. When I reported this, management showed no concern - no apology, no assistance, and no offer of compensation. They wouldn't even remove the unauthorized lock for me and when I was trying to dispose of the items that had been damaged due to someone urinating on them, they gave me a hard time about throwing them out in the trash cans out front. Since then, things have only been going downhill. Initially, I chose this storage facility because of the security and condition of the property; the main area had been secured by roller doors, which could not be accessed without a code. After the roller doors opened, there was then a gate in place. The building was clean and in good condition, which is not the case now. The roller doors have been inoperable for at least three years, and the gates have been inoperable for at least a year - creating an unsecured facility where people can come and go at will. The lack of roller doors also allows pigeons to roost in the rafters. This has resulted in excessive droppings and feathers throughout the property including on the carts that are used to move belongings to and from your car, creating unsanitary conditions that you inevitably bring into your vehicle and home. It is disgusting. I raised these concerns in writing, but nothing was addressed. The office staff appeared indifferent, responding with rehearsed dismissive answers rather than showing any genuine effort to help or even basic empathy. When I advised them that I was going to close all of my units, there was no attempt to retain my business or address any of these issues which speaks volumes about how they value customers. Additionally, although this facility is in disarray, they continue to raise prices. The rent on the last unit I rented increased after three months. Overall, this has been a deeply frustrating and unacceptable experience. Based on my experience, I strongly caution others beore choosing this facil

StorageMart

StorageMart

(10 reviews)

For a storage unit this is by far the nicest one I've ever experienced. And the people that work…read morethere are fairly helpful. Definitely a great location five stars.

Hi, I recently inquired about rent prices and spoke with a…read moregirl at the desk who was extremely rude, unprofessional, and gave me false information about the pricing. Later, when I called customer service, I received the correct details and was able to sign in over the phone. Since I did not sign in with her directly, I feel she has been acting hostile toward me ever since. Every time I come to the unit, she tries to create problems. For example, yesterday after work I stopped by to pick up some clothes. My T-shirt was dirty, so I quickly changed inside the unit, not realizing that this was not allowed. Instead of addressing me directly and professionally, she started screaming loudly across the floor, saying "No, no, you can't change here!" while I was on the phone. She then pointed at me and said, "You, you, you--I will terminate your contract!" This was unnecessary and very disrespectful. I want to make it clear that I have no issue following the rules. If she had spoken to me politely, I would have respected and complied immediately. However, the way she shouted and attempted to embarrass me in public was unacceptable. From the first day, her behavior has been unprofessional--she lied about prices, constantly talks on her phone with AirPods in, and looks at me in a hostile way. I do not know why she has a personal issue with me, as I have always remained calm and respectful, but her conduct makes me uncomfortable to even come to the unit. I kindly ask that this matter be addressed. Staff members should treat clients with professionalism and respect, not hostility. Please speak with her or take appropriate action, because the way she has behaved is not acceptable for a place of business. Thank you for your attention to this matter.tomorrow I'll go get her name and make claim here and to the customer service in the phone .

Value Store It Self Storage - selfstorage - Updated May 2026

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