The couple who owns this place are the nicest ever!! I've never had any problems here and have had…read moretwo units here and won't be going anywhere anytime soon!

Thanks for the response you cannot find me in the system because after our issue I removed my…read morebelongings and no longer want to have my things there. As a business and a business owner instead of saying you will speak to your so called manager you responded saying he has an amazing rapport. That is not how business or responding to reviews is handled. Once again everyone beware this establishment is very rude and do not know how to handle business or speak to there customers.

The front desk assistant Raylyn is so helpful! I absolutely adore her. Called two hours prior to…read moreclosing to rent my first ever storage unit. Great experience. She got me all taken care of in about 30 minutes and I moved some stuff in that day!

Raylyn in the office is the best! She was friendly and helpful with our situation…read more I would strongly recommend Storage Plus on Eagle Road for personalized service. Thank you, Raylyn!

We are retired seniors and this is our 6th home move. It is not our first rodeo in selling a home…read moreand moving. Originally as we were moving out of state, we tried one of the national moving companies which we will never do again. As everything is only done over the phone. They wanted half of the quote money up front, did not even have half of our belongings listed and the CU (cubic units) was short, about 1,000 cu. Plus, other issues we will not mention. We felt they lacked proper communication and dealings were not professional from our standpoint. My husband contacted "VALLEY CUSTOM MOVERS" from Nampa, ID and we cannot say enough great things about them. Corey is one of the owners. came to our home and physically walked through and listed everything with us. He listened, answered all our questions and always personally returned all our calls after were gave him the job. Yes, their quote was right on, matched everything we wanted moved and the quote was a very great price for what we needed. His crew did complete packing, loading and storing all belongings in their warehouse until we have a new home out of state. On our job we had 1 owner & 5 crew members and each one of them were very efficient in what they were doing. They each knew what needed to be done. The packing of our home (1,900+ sq ft) home was completed in about 5 hours. The next day it only took them about 2 hours + to load 2 trucks and take our belongings to their warehouse. My husband was thrilled with their professionalism, quality of work and how they each asked questions. To be sure that what was being moved would go into the trucks and items that needed to be left. They are like a one shop move with the same crew packing, loading, storing and delivering our belongings to our new home and setting up all our furniture. They all get an A+ rating from us from Tara in the office to Corey and the other owners and all their crew.

These men were awesome movers. They were experienced and showed they knew what they were doing…read more Both on the pickup side and delivery side. There were two sets of men packing the truck and on the end unpacking. I was a little worried about that but, it turned out that everything was great. Both sets of men were friendly and did what I asked as far as packing and unpacking.

I needed a place to put some stuff for summer while I travel with my family. Found this place…read morecentral to the Treasure Valley and it had availability. The price was fair for a 5x5 climate controlled unit. The building was clean and well kept. The neighborhood the place is located in is easy to access. All good things to consider but the best is that there is no commitment and you can use it for a month or longer cancelling anytime.

From the owner: Locally owned, Idaho Self Storage is the Treasure Valleys premier storage offering both climate and…read morenon climate controlled options. All units are ground level, the driveways are fully paved and extra wide to accommodate large trucks, vehicles and trailers.

Staff is great to work with! Very helpful! Good people…read more Site is clean and access is easy!

DO NOT RENT FROM THIS PLACE. Lila this manager is the worse manager ever. I rent from Stor it at 2…read morelocations. One for my trailer and that location is amazing. The manager is so nice and will do anything to help. Then I rent at Ten Mile 2 location, it is absolutely horrible. Rent is due on the 1st you get a grace period until the 14th and then late fee is applied on the 15th. They will lock you out of your unit if not paid by the 15th. When you call and speak to Lila she is dumb as a box of rocks. She can not give you a date when you will be locked out. Is it on the 15th of the month if rent is not paid, is it 30 days late, is it 60 days late, what is it? She the manager cannot answer this question. How does a person running this facility not know the answer. Her response is you need to refer to the contract, ridiculous! I agree with other reviews the customer service is horrible at this location. GO TO A DIFFERENT STOR IT. TEN MILE 2 LOCATION IS HORRIBLE.