We went to 9 different places before we made our decision to rent from Heather, the manager. She…read morewas so helpful. For what we rented the price was an excellent value. Service was superb. Other places could not answer our questions. And did not seem to care. Heather Cares.

We just moved here and are in need of storage. Although this place was booked and did not have what…read morewe needed, I still wanted to take the time to write a review. Heather is the on site manager and took the time to call several different places for me until she found the right fit for us. She was lovely and so helpful. Moving out is state can be so stressful, but when you meet someone like Heather, it makes it a bit easier. Thanks Heather!

Very clean, safe, and secure. The property manager is one of the nicest guys to work with, always…read moreso helpful and genuine. Prices are also great, very much recommend.

Recently moved in! I've moved into a few storage units in…read moredifferent states and I can tell you that this is the best move in experience I've had. The gentleman up front Jim, is super friendly and was informative on everything. He went out of his way to show me the ins and outs of using the locks and told me about all the amenities they have, WiFi, 24 hour access, power outlets. He answered all my questions before I even asked. If your like me, you want an easy going move in, but also want the man up front to be professional and informative. And it was guys. Super easy and after this long week I appreciate it more then they know. The front office was clean, organized and felt welcoming. The grounds are in great shape, no trash lying around, no pot holes or any debris anywhere. The storage unit itself was in great shape, it is clean and well maintained. I been to a few storage units where you get there and it's dirty on the inside. This is actually one of the only outdoor storage units I've had that is in this good of shape. At this point I have no complaints and I couldn't find something wrong if I tried. If you are looking for a nice clean storage unit with an awesome gate keeper, this is it folks! Trust me, just stop by there and you'll be sold. Special thanks to Jim for making me feel like I was welcomed and he appreciated our business.

Storit has refused to cancel my contract for four months. I have successfully disputed THREE…read morecharges they made through my bank Wells Fargo. My bank refunded my the money for all three incorrect charges and closed the disputes. Wells Fargo will no longer allow Stor-it to charge my account. Storit still refuses to cancel my account after numerous emails and phone calls. They are now charging me late fees and charging me for the disputed charges that my bank found in my favor and closed. They claim I have to clean out the "garbage" which is hilarious because they filled the unit with cement dust and the two couches I had in there before I emptied out the unit had to be thrown away due to all of the cement dust. Everything in the unit was contaminated with that cement dust, ruining the furniture and aquarium. Now they are threatening to send it to collections.

From the owner: Find self-storage options at 1450 North Mitchell Street in Boise, Idaho, when you rent storage…read moreonline from Stor-It Self Storage. We offer various storage units in sizes ranging from outdoor parking for RVs to small storage units for household items. Visit our website to begin storing your valuables with us today.

I recently went thru a divorce an stored all my belongings in this place. RENTING 2 lockers. I paid…read morefor them in advance for Jan, just incase I forgot to pay it. Well, I finally moved out the 11th of the month not needing them any longer an they kept almost $400 of my money saying I should have read the small print to be out by the 10th!! Amber was great there and above all good security and CS. I just think she could have gone above and beyond and at least split the difference. but all I got was a BIG GOOSE EGG!

Bad customer service from the lady in the office, dirty facility. Do not recommend at all, wouldn't…read morestore anything of value here. Tons of better storage facilities in the area. And they go through the storage sheds for storage treasures.com and mess up the insides of sheds.

Good price. Clean facility. Friendly owner. Been there 3 months. No issues. They had an online…read morespecial. Pay 2 mo get 3rd free. Easy to get our trailer in and out in order to unload/load multiple times into our unit. Not super busy so you're not having to maneuver around people.

Worst experience with a storage facility ever. Valuables were stolen and even thought I had…read moreinsurance thru storage facility they did not have enough evidence according to them to replace stolen items. A few weeks later storage next to mine was stolen from as well. Owner was not helpful at all.

Amazing customer experience. Had an emergency need and they had their staff jump in and help right…read moreaway! I won't look anywhere else for quality storage and great customer service.

The couple who owns this place are the nicest ever!! I've never had any problems here and have had…read moretwo units here and won't be going anywhere anytime soon!

The guy at the facility in Caldwell is dumber then a box of rocks. Went to move our boat from…read moreCaldwell to new location in Nampa. He couldn't just get the information from the lease we currently have, had to get my husbands ID again, he took a picture not sure what happened to the first one. In general just doesn't have a clue.

They refused to let us cut OUR lock off of OUR unit and the account was paid up and was never late…read more Then when I cut it off anyway because I could not wait 2 days for them to do it, they called the police. Total jerks and rude as hell. Store somewhere else!