I was in the process of carpeting my house and needed to move everything out. After having a not-so-good experience with a multiple site storage place in town, I decided to go smaller and try Wise Space. It was very convenient being just a quarter mile from my home.
My wife signed up online in the evening and I received a call from Jim the next next day confirming the reservation parameters and necessities for signing the contract. Going over signup before traveling to the office was a good sign.
Upon my arrival, I had to wait for a total of 5 minutes, as a previous renter was closing out her unit. On the way out, she commented to me that this was the best unit she had ever been in. OK, now I'm getting a really good feeling about this place.
Jim, who called me before, was at the desk. It didn't take long to sign up and get things arranged. The lock thing was different for me - I was used to a padlock on the outside. These locks were barrels that inserted into the door.
I chose a 10x20 exterior which was immaculately clean when I moved in. The cement was very smooth in the unit, which made the blade of the dolly slide nicely. Also, the unit was gently sloped out, so just in case there was water, it wouldn't stay inside. Using a 20ft U-Haul for moving was a little tight in the turns, but there was plenty of room for loading/unloading, allowing cars to pass. It had the usual gate at the entrance, but after hours another gate, having tighter bars, was also lowered across the entryway.
What was funny is that moving out took longer than checking in - not because of paperwork or anything because checkout was super quick and easy, but because I ended up talking to Jim afterwards.
Overall, a great facility and great staff - I would definitely use Wise Space again. read more