I would not recommend unless you want to throw money away. They raised my rent after three months…read moreand then another eighty dollars after six months. There are better options nearby.

I was led to this facility via a 3rd party advertisement. The flash sale offered a great price on…read more10x20. The next morning Jamie from facility contacted me, commenting on the great price and encouraged me to stop in to take a look. Super clean unit. The location is convenient. I asked her if the flash sale was bait/switch and she gave me helpful background information. A few dates later, after shopping around, I attempted to complete the reservation online. Because there were glitches, I talked with Rhonda from corporate who tried multiple solutions. Finally, she realized the glitch was due to 3rd party site. She suggested I go in person to complete paperwork. I wasn't even mad about the errand because she had put so much effort into problem-solving for me. When I went to facility to complete transaction, I dealt with Andrew. He was super professional and determined to help me get the originally quoted price in spite of the glitch. He figured out a work-around and even "compensated" me for the online hassles. After dealing with three different employees w customer-service mindset in 2025, I had no choice but to write a review. It's a rarity post-COVID for 3 employees to go over and above!

StorageMart in Eagle was fantastic from the very beginning. The staff took great care of us from…read morethe moment we walked in and made the entire process easy and stress-free. They were friendly, helpful, and answered all of our questions. The storage units are huge, clean, and well-maintained, with plenty of space for everything we needed. I highly recommend StorageMart to anyone looking for a great storage facility with excellent customer service!

Erika is great, very professional and efficient. Thank you! Will definitely come back should I…read moreneed additional storage units.

We went to 9 different places before we made our decision to rent from Heather, the manager. She…read morewas so helpful. For what we rented the price was an excellent value. Service was superb. Other places could not answer our questions. And did not seem to care. Heather Cares.

We just moved here and are in need of storage. Although this place was booked and did not have what…read morewe needed, I still wanted to take the time to write a review. Heather is the on site manager and took the time to call several different places for me until she found the right fit for us. She was lovely and so helpful. Moving out is state can be so stressful, but when you meet someone like Heather, it makes it a bit easier. Thanks Heather!

I want to give zero stars but it doesn't let me. I left on the 2nd of January and in order to get…read moreinto my unit they changed me $160 and didn't pro rate me my money back and are keeping it. I'm leaving this storage because in a years time the jacked up the price $60. If I can save anybody from making a horrible mistake. Find a place that is based out of the state of Idaho, this company isn't for here. This company will steal your money. I hope this review will save someone from a huge headache. They over charge for their units, I found one twice the size and half the price and if you can don't get caught up in the scam of them asking you to give them a review when you get a unit.

If I could rate them less I would. Don't be even 10 days late or you can't afford to get your stuff…read moreback

Very professional, friendly and genuine. J. R. was informative and took care of my questions and…read moreconcerns. Easy process and user friendly site. Would recommend to anyone. Accessible and well maintained. Thank you Southside Storage!

Up until the new management my experience with Southside has been absolutely pleasurable. Under New…read moreManagement my auto paid no longer seems to be functioning for them keep getting charged in late fee.. we'll be finding other accommodations. The answer is given as to why this was happening was not acceptable and or believable by me or my bank.

I hired Better Route Moving to help my elderly mom move from Boise to another city in Idaho, and we…read morehad an amazing experience. They were incredibly communicative and professional, which made me feel very at ease throughout the entire process, especially since I live in another state and couldn't be there in person. This was a tough move with a lot of stairs, and the team was so kind, diligent, and hardworking throughout the entire day. I cannot say enough good things about Eric and his team. They made what could have been a very stressful experience so much easier for both me and my mom. 10/10!

BRM was amazing from start to finish. The movers were careful with my belongings, friendly, and…read morerespectful. The movers were rockstars hauling my furniture to a second level apartment. I would use them again in a heartbeat.

One of the nicest management teams. Very easy to work with. They were extremely friendly and…read moreefficient. The location is very central.

This place has been the home of my belongs for a little over a year. From the very beginning Bruce…read morewas helpful and understanding that with my cross country move I could not predict exactly what day and what time the moving company would arrive. He found me everything I needed, accommodated my situation and even moved me into a smaller unit once one became available to help save $! Who does that. My stuff has been safe, clean, and easy access to with no problems and the best customer service I have experience. Thank you Bruce! The second I or any of my family / friends need storage again I know who I am calling!

My Freshman at Boise State had to move back to CA quickly and we had to find vendors willing to…read morework with us from afar. Jeff Gratton, Manager of Stor-N-Lock was a professional and friendly guide in terms of helping us orchestrate the move into the rented unit. If you are looking for trustworthy, helpful and knowledgeable staff to help you with your storage needs, I would definitely recommend Stor-N-Lock!

the owner is really disrespectful instead of talking nicely he would yell. I would not recommend…read morethis place. "with exceptional customer service " is false advertising ‍. if you don't take my word there is others that agree with what I said