I want to give zero stars but it doesn't let me. I left on the 2nd of January and in order to get…read moreinto my unit they changed me $160 and didn't pro rate me my money back and are keeping it. I'm leaving this storage because in a years time the jacked up the price $60. If I can save anybody from making a horrible mistake. Find a place that is based out of the state of Idaho, this company isn't for here. This company will steal your money. I hope this review will save someone from a huge headache. They over charge for their units, I found one twice the size and half the price and if you can don't get caught up in the scam of them asking you to give them a review when you get a unit.

If I could rate them less I would. Don't be even 10 days late or you can't afford to get your stuff…read moreback

Top notch customer service. Super clean. Great lighting. Very happy with the facility.read more

For more than 7 years my family rented a unit from this great team at Kingsgate Storage and Greg…read moreand his staff were always responsive, helpful and easy to work with! I would recommend this facility for anyone needing storage for a month - or years! Wonderful managers.

This place is great! Very clean, friendly helpful staff. Reasonably priced. Great location for us…read morebetween old house and new house.

They set us up with a storage unit, told us about the free trailer available for use, and sent us…read moreon our way. Great service.

I would not recommend unless you want to throw money away. They raised my rent after three months…read moreand then another eighty dollars after six months. There are better options nearby.

I was led to this facility via a 3rd party advertisement. The flash sale offered a great price on…read more10x20. The next morning Jamie from facility contacted me, commenting on the great price and encouraged me to stop in to take a look. Super clean unit. The location is convenient. I asked her if the flash sale was bait/switch and she gave me helpful background information. A few dates later, after shopping around, I attempted to complete the reservation online. Because there were glitches, I talked with Rhonda from corporate who tried multiple solutions. Finally, she realized the glitch was due to 3rd party site. She suggested I go in person to complete paperwork. I wasn't even mad about the errand because she had put so much effort into problem-solving for me. When I went to facility to complete transaction, I dealt with Andrew. He was super professional and determined to help me get the originally quoted price in spite of the glitch. He figured out a work-around and even "compensated" me for the online hassles. After dealing with three different employees w customer-service mindset in 2025, I had no choice but to write a review. It's a rarity post-COVID for 3 employees to go over and above!

They were very rude and made the prices too expensive they sold my unit without warning and when…read morethe payment went though they took my money and never gave it back DO NOT RENT

The manager was awfully rude, had a terrible attitude. The parking is way too small, like, you…read morecan't even, like, pull out. You need an access code to get in and out, and it's not 24 hours. It's only till 10 PM. It's honestly the most horrible experience I've ever had with a storage place. They were just so rude, and he kept, like, being like, there's nothing wrong, you, obviously, you guys are the problem, like, everybody else does it just fine. It may be cheap, but it's not worth the price. You really do get what you pay for, because this is the worst storage unit place I've ever been to.

Go anywhere but here! Horrible management! The only person that works on site is Darcy and she…read morecomes and goes as she pleases. They change their hours on a whim and never bother to update their website. Last time I went to pick up my trailer, their electronic keypad was broken and no one picked up the phone. I called their main line and got some random person in a different state that couldn't even help me get in. It was the only time I could come get it so I had to cancel my trip. On top of that, they raised the rent Twice in 9 months and also managed to damage my trailer while it was parked there! Darcy told me they would check the cameras and investigate. The next day she tells me they won't do anything and I need to file a police report and contact my insurance company if I want to get it fixed. This place is a nightmare! STAY AWAY!!

Elite RV Storage was there for us each time we needed storage. Their "one of a kind" service is why…read morewe continue using Elite when we're not on the road. The convenience of being able to drop off our 5th wheel and knowing it will be stored quickly and safely is a big plus. And there are times we need to retrieve an item from our 5th wheel- Elite RV Storage is always available to help us access it quickly. Elite RV Storage is our "Go To" in the Treasure Valley area.

Very professional, friendly and genuine. J. R. was informative and took care of my questions and…read moreconcerns. Easy process and user friendly site. Would recommend to anyone. Accessible and well maintained. Thank you Southside Storage!

Up until the new management my experience with Southside has been absolutely pleasurable. Under New…read moreManagement my auto paid no longer seems to be functioning for them keep getting charged in late fee.. we'll be finding other accommodations. The answer is given as to why this was happening was not acceptable and or believable by me or my bank.

One of the nicest management teams. Very easy to work with. They were extremely friendly and…read moreefficient. The location is very central.

This place has been the home of my belongs for a little over a year. From the very beginning Bruce…read morewas helpful and understanding that with my cross country move I could not predict exactly what day and what time the moving company would arrive. He found me everything I needed, accommodated my situation and even moved me into a smaller unit once one became available to help save $! Who does that. My stuff has been safe, clean, and easy access to with no problems and the best customer service I have experience. Thank you Bruce! The second I or any of my family / friends need storage again I know who I am calling!