The movers were awesome, there were a couple really heavy things and they got everything no…read moreproblem! I would highly recommend them for moves and most definitely use them for any moving job in the valley and elsewhere. Fantastic guys!!

Difficult to overstate the excellent experience we had from start to finish with Bluebird. I mean…read morethere is obviously a reason why they have a zillion five star reviews. In short: Incredible response time to many questions leading up to the move; the crew were on time and so professional, I mean REALLY really professional; the invoice was incorrect at the end but the manager caught it and reached to me to refund the correction within an hour of the movers leaving. I swear if I ever move again it will be too soon. But if I do, I'm calling these guys.

Do you have a broken Amazon product you just threw away the box for? Struggling to find a weirdly…read moreshaped custom box? Don't own a printer and need to print the label? These guys literally do all of that for you and are super happy to help. 100% recommend.

I showed up at closing (6pm) and the owners young son was locking the doors. When he saw me, he…read moreunlocked and opened the door. They served me and a few minutes later another client walked in since the door was unlocked. It was at least 5 minutes after 6. Not only did the owner not say anything to me about it being closing time, but they said nothing to the young lady who just assumed she would be helped since the door was open. They were helping her also when I walked out. I was mailing one package postage prepaid and buying postage for the 2nd package. Despite it being after closing, she asked if I wanted a tracking receipt for the postage prepaid package as well, unsolicited. This kind of customer service is what I love about small businesses and entrepreneurs. I was delighted by their complete customer service and friendliness. I will be back whenever possible. I definitely recommend them!

It does not seem very well organized as a company.Keep trying to upcharge us and make us pay more…read morewithout coming to look at the true volume of what we have to move. Original estimate has now doubled. In fact, we have gotten rid of most of the larger items to save on room.In freight yet the price keeps going up. Predatory.

They were quick to respond for my quote request and were available with only two days notice. The…read morejob took longer than quoted, but after speaking with the owner, he had fantastic customer service and was able to help us straighten things out! Follow up has been exceptional and the owner Brent was quick to make things right.

We recently used this company for our move from CA to Idaho. The entire process went smoothly,…read moreTyler was super helpful answering all my questions leading up the move date. Paul, who literally worked so hard to safely pack my entire home into the moving truck. He communicated with us the whole way to Idaho, and overall was super great to work with. Paul and his helper (I can't remember his name) were so great unpacking my items into my new home. And the price was reasonable for sure, it was worth every penny to eliminate the stress of moving and having to do it yourself. I highly recommend this company for all your moving needs.

These guys were really great to work with for my complicated cross-country move. We had to pick up…read moreboxes and furniture from 2 locations and it was all going to be a tight squeeze into the moving truck. Josu was wonderful to communicate with and coordinate logistics. He responded promptly with quotes and gave great tips about packing and to use room labels. And Ben, the foreman on site, was super professional and punctual. He took great care with our belongings, even rewrapping some of my furniture (that I did not properly wrap oops!), was a safe driver and kept us updated during his journey with the moving truck. On top of it all, you could tell these were kind compassionate people that we were dealing with. I'm not sure what others expect of moving companies but I don't typically expect everyone to be super friendly or accommodating. I guess I expect efforts for punctuality and for most things to not be broken but this company had it all and were super sweet to boot. The price was also very reasonable compared to other companies I'd gotten quotes from. I'd highly recommend them for your next move.

Rhett, RJ and Chris handled business with our move. Great communication when they arrived at the…read morestorage in Boise and when they were on their way to McCall. Very respectful young men who took care of our stuff and put it exactly where we needed. Highly recommend these guys!!! Thanks again for helping us out!!

Honestly i had high hopes for this company and I'm really sad that it turned out to be what it was…read more The movers were clearly tired and annoyed, and honestly made me feel uncomfortable in my own home. One of them even talked about opening my upstairs window and throwing everything that's not breakable out of the window. They took apart furniture that did not need to be taken apart and left it taken apart. They also broke one of our TV's. all around a awful experience that cost so much money and now we have to replace a TV on top of it.

So many problems and not enough room. On September 27, 2014 I did their on-line application for…read morestorage rental. Got an e-mail from them confirming and with all the correct information that I'd entered. I called the Stor It at 1435 Malad Street to confirm that everything was ready for my rental on October 1st. The man who answered the phone said he never got the e-mail from Stor It on-line. So I confirmed that the e-mail address on the e-mail I'd received from them was correct and forwarded it to him. He said he didn't receive that one either. We went through the lengthy process of giving him all the same information AGAIN and I paid for, with a credit card, the remaining September portion of the rent. I made an appointment to sign the contract for 11 AM on October 1st. I arrived at the Malad Street location to sign my contract at 10:50 AM. The woman working said there was no contract and kept insisting that I had the wrong location; I'd rented somewhere else. I keep asking her if she wanted to look it up by my last name and she kept refusing. Then I said I'd have to call the police because someone at the phone number at this location had taken my credit card and made charges; verified on-line via my credit card website. Then she looked it up by my last name and lo and behold I had paid for a space at that location. She said they weren't doing my contract there and I had to go to Park Center Stor It to sign the contract. I told her to call them to verify that that was, in fact, true. She argued and didn't want to but I finally pestered her enough to get her to call. I asked for her name but she said they didn't give out their names due to security issues. I said I understood given the shame she must be feeling. Then I drove to Park Center Stor It and was 'waited on' by Mary. Mary informed me that Corporate Stor It, whoever they are, had decided not to rent to me since my attitude was bad. My attitude was bad? Their internet doesn't work either on-line applications or simple forwarded e-mail, their staff doesn't know where contracts are executed, their staff is too lazy or untrained to know how to look up a contract, and their management decides who they rent to based on this level of customer service? I'm glad because I would never intrust my valuables to this type of organization. Luckily I found out before any problems occurred and I'm sure with this type of staffing, many problems do occur. I found Republic closer to the airport, staffed by very professional people and am pleased by the outcome. Beware of Stor It!

The first day I signed up was great. Really friendly, and the process was fast and easy. They…read moreopened the gate for me and I was able to load most of my stuff in there. I returned later that night only to find that my access code to the gate would not work. I have since then called and left a message regarding this issue, and never received a returned call. When I was actually able to get a hold of someone, they said they would resolve the issue with my code, and send someone up there to fix it. It has been almost 3 weeks and I still can't access my unit. They just sent me an invoice for the first month and I am curious if they actually expect me to pay it considering the circumstances.

Rented trucks from Boise office couple time and they are always on time and professional. Last time…read moreI changed my reservation and was suppose to say them prior 4 days. But Anthony figure out and quickly found me different truck. Regarding the covid their office was closed and they accepted people outside in the tent, but from January because of the snow their office is open. Which is very respectful for their customers.

Justin just made my day! Fast customer service. Great pricing! Thank you!…read more The lack of phone answering made me a tad skeptical at first. Then the first person I spoke with transferred me to Justin. He worked some magic!

Arrived on time. They moved heavy items from upstairs to garage. Quoted a reasonable price but…read moreadjusted it down for less time. Very careful and considerate of items for no damage and the walls too. Would use again.

Hire these folks! I can't say enough good things about them. On time, courteous, white glove…read moreservice and FAST! I have never seen anything like it. They spent over 9 hours - zero breaks, no lollygagging around, did I say they hustle? They worked like a well-oiled machine, zigging and zagging back and forth. I kid you not, but they actually jogged back and forth. Sounds like a fake review huh? They are that good. And... veteran owned. Frankly, I don't know how they did it.

This store is well stocked and the employees are incredibly helpful and friendly. I came here on a…read morebusiness trip and needed packing supplies. I had gone to a competitor's location and they had almost nothing I needed for my shipping purposes. I'm glad that I found this location early on. Well run and we'll managed.

Manager was very rude and argumentative, talked over the conversation. Will never enter this storeread more