Staff is great to work with! Very helpful! Good people…read more Site is clean and access is easy!

DO NOT RENT FROM THIS PLACE. Lila this manager is the worse manager ever. I rent from Stor it at 2…read morelocations. One for my trailer and that location is amazing. The manager is so nice and will do anything to help. Then I rent at Ten Mile 2 location, it is absolutely horrible. Rent is due on the 1st you get a grace period until the 14th and then late fee is applied on the 15th. They will lock you out of your unit if not paid by the 15th. When you call and speak to Lila she is dumb as a box of rocks. She can not give you a date when you will be locked out. Is it on the 15th of the month if rent is not paid, is it 30 days late, is it 60 days late, what is it? She the manager cannot answer this question. How does a person running this facility not know the answer. Her response is you need to refer to the contract, ridiculous! I agree with other reviews the customer service is horrible at this location. GO TO A DIFFERENT STOR IT. TEN MILE 2 LOCATION IS HORRIBLE.

Uses a answering service which they are great. However could not answer my question. Left 2…read moremessages with them to get a call back. Never called so went somewhere else.

Star Storage is great. It is clean and well organized. The people who run it are helpful and…read morefriendly. It is a great place to store your stuff or RV.

Great facility. Very clean, the manager is always on top of security and helping with whatever you…read moreneed. They always seem to be updating the premises, no leaks or issues of any kind during my 2.5 year stay.

From the owner: Easy Access Storage is a self-storage facility located 3 miles outside of Middleton on Hwy 44 right…read moreoff the Middleton exit! We are a competitive facility with great prices and an exceptional Management team! Please stop by and let us assist you. Gate hours of operation are Monday thru Sunday 6am to 10pm.

I needed a place to put some stuff for summer while I travel with my family. Found this place…read morecentral to the Treasure Valley and it had availability. The price was fair for a 5x5 climate controlled unit. The building was clean and well kept. The neighborhood the place is located in is easy to access. All good things to consider but the best is that there is no commitment and you can use it for a month or longer cancelling anytime.

From the owner: Locally owned, Idaho Self Storage is the Treasure Valleys premier storage offering both climate and…read morenon climate controlled options. All units are ground level, the driveways are fully paved and extra wide to accommodate large trucks, vehicles and trailers.

Good price. Clean facility. Friendly owner. Been there 3 months. No issues. They had an online…read morespecial. Pay 2 mo get 3rd free. Easy to get our trailer in and out in order to unload/load multiple times into our unit. Not super busy so you're not having to maneuver around people.

Worst experience with a storage facility ever. Valuables were stolen and even thought I had…read moreinsurance thru storage facility they did not have enough evidence according to them to replace stolen items. A few weeks later storage next to mine was stolen from as well. Owner was not helpful at all.

I have had experiences with two employees at two separate locations, and both of them were rude and…read moredismissive. If I had the money I'd be out of this storage facility in no time at all. Nobody could explain why something that had been on auto pay for years suddenly didn't go through and they just ma'amed" me to death and interrupted me. They were so busy explaining that they couldn't do anything for me that they didn't even really listen to what I had to say.

6 months after I moved in they increased their price by 35% I stayed for 6 more months when they…read moreincreased their price by another 30% ! so within a year span the price went from $120 a month to $215 This place is managed by scammers I will not recommend to store anything there I was able to find another storage facility within a few miles that charges 50% less When I called them to complain about the price increase they did not care at all and just basically told me to move out if I'm not happy - which i did within a week

The couple who owns this place are the nicest ever!! I've never had any problems here and have had…read moretwo units here and won't be going anywhere anytime soon!

Thanks for the response you cannot find me in the system because after our issue I removed my…read morebelongings and no longer want to have my things there. As a business and a business owner instead of saying you will speak to your so called manager you responded saying he has an amazing rapport. That is not how business or responding to reviews is handled. Once again everyone beware this establishment is very rude and do not know how to handle business or speak to there customers.

Just got a rate increase notice. From $55 to $79 per month for a 5x5 unit. That's a 30% increase!…read moreRidiculous since they advertise $44 as a web special. Lure you in and then hit you with that. Going elsewhere.

This business is very conveniently located in a safe residential environment. The facility itself…read moreis secure , immaculate, & very well staffed 6 days a week with 2 very helpful, friendly & watchful people. Entry can be accessed 6am-10pm via use of a downloaded App OR a gate keypad code. Access to the non-airconditioned units is easy by car or truck and room is provided for a moving van to pull in to be loaded or unloaded. Rental costs, & optional insurance are quite reasonably priced, as are the sturdy locks which are available for optional purchase. Online rental is available, but then you would miss out on pleasant interaction with the folks in the on-site office!

Wow, first time using this business...but it won't be the last...this company is awesome! I only…read moreordered up a yard of decorative rock but I was treated like I a frequent, large order customer. Everyone was happy to answer questions and delivery occurred, as promised, early the next day. Prices were good and delivery was reasonable. Absolutely fantastic customer service! Highly recommend Roots...I know I'll be back the next time I'm in need of decorative rock or bark.

Great service! Easy service! Great product! This is our third trip! Very quality product!read more