StorageMart in Eagle was fantastic from the very beginning. The staff took great care of us from…read morethe moment we walked in and made the entire process easy and stress-free. They were friendly, helpful, and answered all of our questions. The storage units are huge, clean, and well-maintained, with plenty of space for everything we needed. I highly recommend StorageMart to anyone looking for a great storage facility with excellent customer service!

Erika is great, very professional and efficient. Thank you! Will definitely come back should I…read moreneed additional storage units.

These folks could not be nicer and their facility is secure and clean…read more I thought I might need a storage unit for an upcoming project and looked at three options in the neighborhood. Although 24 hour access is not an option here, they do make the units plenty available outside of their office hours. I mean, really, who needs to get into their storage unit at midnight anyways? When you rent a unit, you are given an individual access code that opens the drive up the security gate. There are plenty of cameras around so little goes unnoticed. The property is kept very clean and tidy; I did not see one piece of litter on the entire property. Here is what makes them special. Service. Storage units are at a premium here in Boise, so if you find one available, it won't be for long. I rented a unit for two months and paid the security deposit and both months all at once. The manager, who is both very kind and professional, informed me at my signing that they "like" 30 days notice if they can get it before termination. Long story short, two weeks later I learned I would not need the unit at all. I gave them a call to inform them and they were over-the-moon fair in refunding my prepaid rent. They had every opportunity to make easy money and instead, they chose to provide a fair neighborly solution; I like that kind of business. I got the feeling this is just how they operate as a business every day. I like that. :) Go prepared, they do not accept credit cards, but will accept your check or of course cash.

We are very happy with our service, Johnny is very helpful! The property is kept very clean and…read moreneat.

I have had experiences with two employees at two separate locations, and both of them were rude and…read moredismissive. If I had the money I'd be out of this storage facility in no time at all. Nobody could explain why something that had been on auto pay for years suddenly didn't go through and they just ma'amed" me to death and interrupted me. They were so busy explaining that they couldn't do anything for me that they didn't even really listen to what I had to say.

Go anywhere but here! Horrible management! The only person that works on site is Darcy and she…read morecomes and goes as she pleases. They change their hours on a whim and never bother to update their website. Last time I went to pick up my trailer, their electronic keypad was broken and no one picked up the phone. I called their main line and got some random person in a different state that couldn't even help me get in. It was the only time I could come get it so I had to cancel my trip. On top of that, they raised the rent Twice in 9 months and also managed to damage my trailer while it was parked there! Darcy told me they would check the cameras and investigate. The next day she tells me they won't do anything and I need to file a police report and contact my insurance company if I want to get it fixed. This place is a nightmare! STAY AWAY!!

Elite RV Storage was there for us each time we needed storage. Their "one of a kind" service is why…read morewe continue using Elite when we're not on the road. The convenience of being able to drop off our 5th wheel and knowing it will be stored quickly and safely is a big plus. And there are times we need to retrieve an item from our 5th wheel- Elite RV Storage is always available to help us access it quickly. Elite RV Storage is our "Go To" in the Treasure Valley area.

I have rented storage from Highway 95 Self Storage for several years and still have a unit there…read more It has been a wonderful place for storage. I have always had the best of service and been very happy storing my things there.

Do not ever go here. The asshole manager is a Liar and a cheat. After driving there because "he…read moredoesn't hold units " he tried rushing me into signing paperwork and didn't want be to look through it. The storage unit was dirty by dirty I mean had people things still in it and he wanted ME to clean it out!!

We contracted with PODS to deliver two containers to our home in Boise from CA. They were delivered…read moreby two separate drivers. One of the drivers was not able to open the roll up PODS container door and told us he was taking the container to the office in Boise and for us to contact them in the morning. We drove there the next day to find the office closed but after banging on the window, one of the staff members opened the locked door and helped us. He found out that our second container was delivered to the Caldwell office 40-min away. He told us the driver that had dropped the second POD off was new and didn't understand how to get the door opened. When we arrived at the Caldwell office they told us the same and immediately opened the door. We had to call the 800# to reschedule delivery which took 10 more days. We asked PODS to consider waiving the delivery fee of $189 and were told they'd consider it once the second POD was re-delivered. But of course today we received an email from them stating they didn't breach their contractual agreement and they delivered the second POD; end of story. We don't agree with this assessment, however, aren't going to let a $189 fee go to collections although we'd win in small claims court if we went this route. We're just sorry they're too big an outfit and have too much business to be considerate of the error they made.

Customer service isn't local and have been put on hold for multiple hours during various calls…read more Service agents are not helpful in rescheduling and the only excuse is that it's a busy season and drivers are limited. We had confirmed our pick up time 3 times to be June 24th and the day of, they moved it two weeks out to July 9th. Very disappointing experience and has made this move difficult. Please read other reviews, we wish we researched better and used local.

Uses a answering service which they are great. However could not answer my question. Left 2…read moremessages with them to get a call back. Never called so went somewhere else.

Star Storage is great. It is clean and well organized. The people who run it are helpful and…read morefriendly. It is a great place to store your stuff or RV.

My mom needed to move her stuff from a storage facility to our daughter's garage. The 10 ft truck…read moreand dolly I ordered online was easy and hassle free. When I arrived at the location on Franklin, can't miss it, Michael who was managing the front desk area was personable and genuine. He was dressed professionally and we joked about my last name especially since it was the same as the day that I was picking up. He went through all the details and I what I liked the most was highlighting all the important details like the QR code for roadside assistance, how much to fill up for gas and when to return it. I got the keys and matched the ID number on the keys to the back of the truck. It was very cleaned and the A/C worked like a Polar Bear's dream. We got a couple of bins Friday night and then the bulk of the moving the following day. We closed out the storage space at the space facility, dropped off the rest of the bins, put some gas in the truck and retuned back to the facility. The team upon the return were efficient and genuine. I was shown what the total was going to be and was immediately emailed with a receipt. Overall, the experience was great, hassle free and fair-priced. Thanks U-Haul Team.

When I booked my installation app on the 28th for the 30 at the Overland location, all was good…read moreuntil the 30th around 1012 I missed a call saying it was double booked. It took 3 or 4 calls to get the same person at the U-Haul location on the phone. I opted to get it done at a different (1030 W Franklin) location. I was told I'd be transferred and then hung up on. I had to call back to get details. I called to make sure and was told i could show up at 11 or 1130 if wanted. I show up at 1145, but the installer is at lunch. He didn't bring my vehicle into work on it until 1220. The staff was very friendly, and I was even given a discount for the weight and the issues. For some reason, they only have one installer and he didn't seem to care that he went to lunch and didn't tell anyone anything and just didn't show up until I'm guessing someone contacted him. I appreciate everyone at the Overland U-Haul except for the dude that's apparently the only one that does installs and I'll definitely be the last time that I go that route. Quite beyond not worth it. Also, he zip tied the wiring closest to the connector onto my tow hitch, so there's absolutely no room to pull the connector anywhere so now I have to look under and see how much slack there is if any and cut the zip tie so that there's at least some give. This dude has apparently been doing installs for like 25 years yet he zip ties the wiring so that the connector is basically touching the tow hitch. The only way I could be less happy with the outcome of this is if the installation didn't happen and I had to reschedule again. Again, Amanda, Abigale and Damien and the other gentleman that works there were awesome. Just not the installer. I really hope that he either get spoken to or reprimanded or even fired so that nothing like this happens to someone else.