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    Boulevard Storage

    3.0 (2 reviews)
    Closed 10:00 am - 5:00 pm

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    10 years ago

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    11 years ago

    great place to keep your belongings very clean and have great security set up and nick is very helpful vic

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    Merchants Moving & Storage

    Merchants Moving & Storage

    4.4
    (21 reviews)

    There's no sugarcoating it. The process of moving is awful. But the team at Merchants Moving was…read moreterrific! Every interaction--from getting a quote from Justin, to generous help from the office staff borrowing boxes, and the extraordinary service on moving day from Jerry and Carrie. It was a hot July day, and they had to move my mom out of a third story apartment without an elevator. Jerry was so kind, patient, and helpful. What could've been a really stressful day, went really smooth. I am overjoyed with the service from Merchants! Not that I'm ready to move again soon, but if you are, definitely work with this team! Factoid: they have been providing moving services in Boise since 1944.

    What a top notch experience we had when our interior designer had a team from Merchants come to our…read morehome to reposition a heavy area rug and move around furniture too heavy for my husband to do on his own and with me as worthless in that work given I have multiple sclerosis and the ship has sailed for me being able to lift and carry furniture. The two Merchants employees, Dan and Christian, were on time, early even, for the appointment, friendly and professional and clearly "spoke designer" for how they moved things about with her recommendations and directions. They accomplished in roughly 90 minutes what would have been impossible for us in any time frame. They worked efficiently and carefully and that they were such nice men was a bonus too. We've moved 14 times in 42 years so the odds are good that we'll move again. In all those moves the only bad experience we had was with the moving company in Boise, a national brand competitor of Merchants (which is affiliated with national brand Atlas), that did a woeful and careless job and damaged furniture to the tune over a thousand dollars in repairs moving us into a rental and then a year later out of the rental into our new home just five miles away. Based on our experience with Christian and Dan for the work they did for us and our designer last week, when our next move comes up we will use Merchants.

    PODS Moving & Storage

    PODS Moving & Storage

    3.0
    (13 reviews)

    We contracted with PODS to deliver two containers to our home in Boise from CA. They were delivered…read moreby two separate drivers. One of the drivers was not able to open the roll up PODS container door and told us he was taking the container to the office in Boise and for us to contact them in the morning. We drove there the next day to find the office closed but after banging on the window, one of the staff members opened the locked door and helped us. He found out that our second container was delivered to the Caldwell office 40-min away. He told us the driver that had dropped the second POD off was new and didn't understand how to get the door opened. When we arrived at the Caldwell office they told us the same and immediately opened the door. We had to call the 800# to reschedule delivery which took 10 more days. We asked PODS to consider waiving the delivery fee of $189 and were told they'd consider it once the second POD was re-delivered. But of course today we received an email from them stating they didn't breach their contractual agreement and they delivered the second POD; end of story. We don't agree with this assessment, however, aren't going to let a $189 fee go to collections although we'd win in small claims court if we went this route. We're just sorry they're too big an outfit and have too much business to be considerate of the error they made.

    Customer service isn't local and have been put on hold for multiple hours during various calls…read more Service agents are not helpful in rescheduling and the only excuse is that it's a busy season and drivers are limited. We had confirmed our pick up time 3 times to be June 24th and the day of, they moved it two weeks out to July 9th. Very disappointing experience and has made this move difficult. Please read other reviews, we wish we researched better and used local.

    Boulevard Storage - selfstorage - Updated August 2026

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