Frontline Movers were prompt, courteous, and friendly when we needed help moving out of a 3rd story…read moreapartment into our new home. They were careful when loading our furniture and boxes. Their kindness went further when they agreed to go to our storage unit for the remaining majority of our furniture. Then they delivered to our new home. We ended up needing them a second day and they gave us a great discount. I highly recommend Frontline Movers.

I would not recommend this company at all. The movers showed up on time and seemed friendly…read moreenough, but that is about the only good thing I have to say. They seemed inexperienced and there were many problems: 1) I asked for 4 movers and 2 trucks for the whole day. After 3 hours, the two most energetic and careful guys left on another job! They came back 3 hours later and helped the other two guys finish. If I would have had all 4 movers the whole day, I think the performance would have been better. The two movers who were here all day NEVER took a break or ate lunch! It's no wonder they got sloppy, especially towards the end as they were trying to finish and go home. 2) The movers unloaded the truck full of boxes BEFORE they unloaded the furniture. Who does that? Since there were boxes in the way, some of the furniture didn't get placed where it should have been. And they didn't keep all the pieces of the bed together, so we couldn't put our bed together for a week afterwards until we found the missing piece in the garage. 3) They stacked big boxes on top of little ones. 4) They had to open the door of the refrigerator to get it through the narrow doorway, and they broke off the lower rack on the door. We've never found it so I suspect they threw it away. They also broke my bird bath. It was intact and fine in the storage unit but when we checked in on the patio (to add water), the top was on the ground and the base was beside it. The concrete was broken and unable to be fixed. 5) There are multiple dings, scratches, and dents on our walls. They were not careful with furniture, seeming more concerned with speed than being careful. 6) Even though boxes were labeled, we found boxes misplaced throughout the house. Boxes that should have been in the basement were placed in the garage and vice versa. Many boxes were placed with the labels facing the walls, so we had to move stacks of boxes to even see what the box contained and to figure out which room the box was supposed to have been placed in. 7) They obviously got in a hurry at the end and haphazardly threw the remaining items in the garage. There was no rhyme or reason to the placement of items; it was clear they simply dropped items wherever there was space available and without regard as to which room the item was supposed to be in. I left a message requesting that the owner Dan call back to discuss the poor performance and broken refrigerator door. He never did. Although this company had a lower hourly rate than some of the other moving companies I called, I would rather have paid $10 more per hour for better quality service. You really do get what you pay for. You'd be better off paying minimum wage to a couple of high school students and treating them to a pizza than hiring this company.

Dan and his helper moved furniture for me and then moved boxes and took them to my storage, they…read moredid a great job and were very careful as to not scratch my walls or furniture very efficient . I would definitely use these guys again

Wow.. I'm completely blown away by Top Shelf Moving & junk removals service. I just moved to Idaho…read moreand desperately needed last minute help! ERIC showed up within the hour by himself because the rest of the team were busy with other jobs! Eric was determined and didn't give up.. he was GOINGGG TO get my couch into my house... Sure enough the 2 of us carried it up 4 flights of stairs.. "with him doing most of the lifting of course cuz I'm just a girl!!!!!" Because the couch couldn't fit in the elevator.. He is absolutely incredible! It's no wonder this business has 5 stars. They deserve 100 more! Whenever i choose to move i will without a doubt call Top Shelf again! Thank you so much for the above and beyond service!

I requested info and within minutes received a very friendly message, quote within my budget, and a…read moreprofessional follow up call. My demo project was completed and all items hauled away with two hours of an original project request. Very impressed with the entire experience! Hubby is going to be thrilled!!

Grayson and his team did a great job removing our old sheds from our backyard. We were very happy…read morethroughout the entire process, and would definitely recommend them.

I had Tom move me 3 years ago & tbh it was a nightmare. He showed up with a preteen boy ( I lived…read more in a second floor apartment mind u) & went to my house & waited for them. It took 8 hrs . Furniture was dinged , Tom blamed me for packing wrong. I did complain, but decided to just let it go. But recently my bed started having problems.. falling apart. I called a handyman & he informed me the bed side rails were assembled upside down! No idea. Who put it together? The preteen boy. I do have a Sleepnumber bed so the handyman did say maybe call them & see if I could get them to reassemble the frame. I am beyond furious.. We Haul Junk is well junk . If I could give them less than 1 star.. I would. What a joke of a company

There's no sugarcoating it. The process of moving is awful. But the team at Merchants Moving was…read moreterrific! Every interaction--from getting a quote from Justin, to generous help from the office staff borrowing boxes, and the extraordinary service on moving day from Jerry and Carrie. It was a hot July day, and they had to move my mom out of a third story apartment without an elevator. Jerry was so kind, patient, and helpful. What could've been a really stressful day, went really smooth. I am overjoyed with the service from Merchants! Not that I'm ready to move again soon, but if you are, definitely work with this team! Factoid: they have been providing moving services in Boise since 1944.

What a top notch experience we had when our interior designer had a team from Merchants come to our…read morehome to reposition a heavy area rug and move around furniture too heavy for my husband to do on his own and with me as worthless in that work given I have multiple sclerosis and the ship has sailed for me being able to lift and carry furniture. The two Merchants employees, Dan and Christian, were on time, early even, for the appointment, friendly and professional and clearly "spoke designer" for how they moved things about with her recommendations and directions. They accomplished in roughly 90 minutes what would have been impossible for us in any time frame. They worked efficiently and carefully and that they were such nice men was a bonus too. We've moved 14 times in 42 years so the odds are good that we'll move again. In all those moves the only bad experience we had was with the moving company in Boise, a national brand competitor of Merchants (which is affiliated with national brand Atlas), that did a woeful and careless job and damaged furniture to the tune over a thousand dollars in repairs moving us into a rental and then a year later out of the rental into our new home just five miles away. Based on our experience with Christian and Dan for the work they did for us and our designer last week, when our next move comes up we will use Merchants.

I cant believe how wonderful my experience with Idaho Premier was. I'll start with the quote, they…read moregave me a flat rate quite per hour, with a minimum of hours snd with the number of people that I wanted. They gave me the time they would show up and they were prompt. They confirmed the appointment the day before. And they sent 3 of their best movers, Daniel, Dee, and Ryan. When we got to my new home, they verified where I wanted everything placed. They moved everything with so much care, all the drawers were secured, all the pictures wrapped. They were exceptionally professional. What a great experience! Not stressful at all. Thank You

Great experience from start to finish. Nice crew to work with, and had very reasonable pricing…read more Communication was fantastic, and they did everything that they said that they would do. I would highly recommend this company. They do go the extra mile for you. Thank you again!

We have moved 3 times in the last 5 years and I can honestly say this is the best moving company…read morewe've come across. The difference between everyone else and CaseBoise is that they actually care about what they are doing. They care about you, your stuff, and your entire moving experience. The packers are meticulous, careful and they label everything clearly and logically so you can unpack with some organizational efficiency. The movers are pleasant and super efficient and very careful. The office staff are helpful and pleasant and the owners are amazing. Oh - and the fees were extremely reasonable!! I consider us high-maintenance and I cannot say enough good things about this company. I highly recommend them!

Still angry with this company long, long after the move was done. We sent photos of what we needed…read moreto have moved. The house was sold, mostly emptied, but needed the property completely vacated. The new owners were moving in on Monday. Caseboise was contracted to come out that Saturday morning to clear every remaining item and deliver it to the driveway of the destination. Not even put it inside or organize anything. They had plenty of workers arrive, but they acted like a group of beginner trainees. They seemed unmotivated, with too many of them standing around watching everyone else work, or moving like molasses. Anything that took effort or energy had to be done by me. They loaded approximately half of the items, closed up the truck and we all went to the receiving end. There was additional help to unload at the receiving end. All seemed to go smoothly. We still had time left in our time slot and half of the items still to move. We went to get in our car to go back to the house when the foreman handed us a bill and said, "We're done. We aren't doing any more." We were flabbergasted. They were walking out mid job yet still expecting full payment. They were full of excuses. "It was taking too long." Maybe work with effort and use the entire time slot scheduled rather than leaving early. Multiple hundreds of dollars for Caseboise Moving to not do the work and instead take an extra long lunch break was unconscionable. They had another move booked. Are you planning to also abandon them mid job while demanding full payment? "This wasn't what we expected." We sent your people multiple photos and made sure your company knew what would be required. They had the time. They had the manpower. Instead they committed an abuse of trust, causing financial harm and a huge amount of additional stress and panic. If I could fire Caseboise Moving ahead of time from every scheduled future move they have, I would do it. Do yourself a favor. Don't get stuck half moved on one of the most stressful and hardest working days of your life. This company apparently doesn't care about the harm they are causing when they leave you high and dry. You have a contract and a moving deadline. Don't let Caseboise Moving add to your problems.

Great business! Needed and well worth it. Alvaro does what he says plus more. Calls when he says…read moreand arrives within the time agreed. I would use him again as well as refer him to anyone. Good guy. p.s. He swept up the area as well. I didn't expect that. Very professional!! Thanks Al.

I called Al on a Saturday morning and he came that afternoon. He was prompt, friendly and completed…read morethe job quickly and thoroughly. I will be using his service again and highly recommend his services.