my experience was hands the best I've ever received from any business. Martie went above and beyond to help me after I had spent a couple of hours trying to figure out how to rent a unit on line. I have debilitating panic disorder and Generalized anxiety disorder, Making phones calls is almost impossible and due to fear of having a panic attack I avoid phone calls until nessacary. This amazing lady who was so kind and truly caring of the customers. not only heard the distress in my voice but actually took the time to help me in so many ways by not judging or rushing me she help me to calm down which help me to think clearly and gave me the confidence to stay on the phone and not just hang up like I have had to do many times in life leaving me to feel defeated. with her calm and patient voice and understanding I was able to get my questions sorted out in my head and that's when I realized it's probably not working because I was trying to pay with cash app. Cash app is not an accepted form of payment which is why I could get past the submit page and also why I had wound up reserving 3 or 4 units. kind of funny now. but bless her heart she stayed on that phone with me and didn't lose her patience or any thing that was negative came from her. she is a real trooper and she made sure that I had the right unit size and made sure I was able to get my first payment to go through. outstanding work and people skills. please let her boss or bosses know that this lady deserves a raise and recognition for going above and beyond for not only a customer but for her fellow mankind. I will never forget how great and kind she was to me. truly a blessing. She treated me this way without even knowing I'm disabled.Thank Martie so very much we need more people with your qualities and care. Public storage Thank you for having her as part of your Team. Martie is a true asset and definitely makes your business a great place to rent from. I would recommend Public Storage at 504 Caldwell Blvd Nampa Idaho to everyone and anyone who ask. Thank you again Martie and Public storage! somebody give that Amazing lady a raise also their Prices are fair and the units and facilities are maintained well clean and secure. read more