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Otter Self Storage

1.7 (6 reviews)
Open 6:00 am - 6:00 pm
Updated a few days ago

Services - Otter Self Storage

Self storage

Vehicle storage

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2 years ago

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3 years ago

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2 years ago

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3 years ago

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5 years ago

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4 years ago

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Valley Custom Moving - Josh N., Corey M., and Joshua R. (owner/operators)

Valley Custom Moving

(87 reviews)

We are retired seniors and this is our 6th home move. It is not our first rodeo in selling a home…read moreand moving. Originally as we were moving out of state, we tried one of the national moving companies which we will never do again. As everything is only done over the phone. They wanted half of the quote money up front, did not even have half of our belongings listed and the CU (cubic units) was short, about 1,000 cu. Plus, other issues we will not mention. We felt they lacked proper communication and dealings were not professional from our standpoint. My husband contacted "VALLEY CUSTOM MOVERS" from Nampa, ID and we cannot say enough great things about them. Corey is one of the owners. came to our home and physically walked through and listed everything with us. He listened, answered all our questions and always personally returned all our calls after were gave him the job. Yes, their quote was right on, matched everything we wanted moved and the quote was a very great price for what we needed. His crew did complete packing, loading and storing all belongings in their warehouse until we have a new home out of state. On our job we had 1 owner & 5 crew members and each one of them were very efficient in what they were doing. They each knew what needed to be done. The packing of our home (1,900+ sq ft) home was completed in about 5 hours. The next day it only took them about 2 hours + to load 2 trucks and take our belongings to their warehouse. My husband was thrilled with their professionalism, quality of work and how they each asked questions. To be sure that what was being moved would go into the trucks and items that needed to be left. They are like a one shop move with the same crew packing, loading, storing and delivering our belongings to our new home and setting up all our furniture. They all get an A+ rating from us from Tara in the office to Corey and the other owners and all their crew.

If you moving to Idaho from CA read this. We received several quotes. Most were large…read moreVan lines that take multiple moves to fill a truck. Some even charge for shuttle service between where the storage is set to the final move destination. Valley moving brought two trucks from ID to CA. It was only our move. The guys communicated well. Our move had two moves one from the storage unit and then to our apartment. The move was extremely smooth. Not a single issue and nothing was broken. The crew was amazing. Josh and Corey the owners were also great to work with. 5 stars across the board

Merchants Moving & Storage - Parking lot

Merchants Moving & Storage

(21 reviews)

There's no sugarcoating it. The process of moving is awful. But the team at Merchants Moving was…read moreterrific! Every interaction--from getting a quote from Justin, to generous help from the office staff borrowing boxes, and the extraordinary service on moving day from Jerry and Carrie. It was a hot July day, and they had to move my mom out of a third story apartment without an elevator. Jerry was so kind, patient, and helpful. What could've been a really stressful day, went really smooth. I am overjoyed with the service from Merchants! Not that I'm ready to move again soon, but if you are, definitely work with this team! Factoid: they have been providing moving services in Boise since 1944.

What a top notch experience we had when our interior designer had a team from Merchants come to our…read morehome to reposition a heavy area rug and move around furniture too heavy for my husband to do on his own and with me as worthless in that work given I have multiple sclerosis and the ship has sailed for me being able to lift and carry furniture. The two Merchants employees, Dan and Christian, were on time, early even, for the appointment, friendly and professional and clearly "spoke designer" for how they moved things about with her recommendations and directions. They accomplished in roughly 90 minutes what would have been impossible for us in any time frame. They worked efficiently and carefully and that they were such nice men was a bonus too. We've moved 14 times in 42 years so the odds are good that we'll move again. In all those moves the only bad experience we had was with the moving company in Boise, a national brand competitor of Merchants (which is affiliated with national brand Atlas), that did a woeful and careless job and damaged furniture to the tune over a thousand dollars in repairs moving us into a rental and then a year later out of the rental into our new home just five miles away. Based on our experience with Christian and Dan for the work they did for us and our designer last week, when our next move comes up we will use Merchants.

PODS Moving & Storage - Forget getting behind the wheel of a huge rental truck. We’ll deliver your container to you with PODZILLA, our level-lift system

PODS Moving & Storage

(11 reviews)

Horrible service! PODS had 2 containers of our stuff from Jan 2021 to August 2021. We contacted…read morethem a month before and told them our delivery date. We were on the phone for an hour with someone who did not seem to know what they were doing. A week before we called to check in (why we had to call I do not know) and they said "oh one of the PODS is still in OR" Why we do not know, no one really cared, no supervisor, no manager. We filed a claim as we were told to do since it was delivered a week later. NO ONE has responded to any of our emails. We are still trying to figure out what the extra $1700 charge was for. What a joke of a company... do not use PODS!

PODS has provided our family with OUTSTANDING customer service, and we would recommend that anyone…read moreuse them either for a move or for a storage situation. We recently moved from Los Angeles to Caldwell, Idaho, and we used PODS instead of movers. We could not be any more satisfied. This company does what it says it will do. When we needed to adjust our pickup or delivery times, they were so helpful and accommodating. They confirm the time the night before, and the drivers also communicate when they are on their way. They show up EXACTLY when they say they will be there, and the drivers are absolutely outstanding. This company has gone above and beyond in every way! Also, we are so happy to say that even with a long distance move, we have not found one thing broken or ruined, including our fine china and crystal. We wholeheartedly recommend PODS and would absolutely use them again!

Otter Self Storage - selfstorage - Updated May 2026

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