Clean and secure! Having security at the facility was the…read morecherry on top for me when deciding where to store my boat. The owners promptly respond to any questions or concerns I have. I highly recommend storing your Boat/RV at All Purpose Storage.

Clean, well kept facility. Mostly covered spaces for RV storage. Level spaces, security cameras,…read morenight guard, well lighted, and security fence.

So many problems and not enough room. On September 27, 2014 I did their on-line application for…read morestorage rental. Got an e-mail from them confirming and with all the correct information that I'd entered. I called the Stor It at 1435 Malad Street to confirm that everything was ready for my rental on October 1st. The man who answered the phone said he never got the e-mail from Stor It on-line. So I confirmed that the e-mail address on the e-mail I'd received from them was correct and forwarded it to him. He said he didn't receive that one either. We went through the lengthy process of giving him all the same information AGAIN and I paid for, with a credit card, the remaining September portion of the rent. I made an appointment to sign the contract for 11 AM on October 1st. I arrived at the Malad Street location to sign my contract at 10:50 AM. The woman working said there was no contract and kept insisting that I had the wrong location; I'd rented somewhere else. I keep asking her if she wanted to look it up by my last name and she kept refusing. Then I said I'd have to call the police because someone at the phone number at this location had taken my credit card and made charges; verified on-line via my credit card website. Then she looked it up by my last name and lo and behold I had paid for a space at that location. She said they weren't doing my contract there and I had to go to Park Center Stor It to sign the contract. I told her to call them to verify that that was, in fact, true. She argued and didn't want to but I finally pestered her enough to get her to call. I asked for her name but she said they didn't give out their names due to security issues. I said I understood given the shame she must be feeling. Then I drove to Park Center Stor It and was 'waited on' by Mary. Mary informed me that Corporate Stor It, whoever they are, had decided not to rent to me since my attitude was bad. My attitude was bad? Their internet doesn't work either on-line applications or simple forwarded e-mail, their staff doesn't know where contracts are executed, their staff is too lazy or untrained to know how to look up a contract, and their management decides who they rent to based on this level of customer service? I'm glad because I would never intrust my valuables to this type of organization. Luckily I found out before any problems occurred and I'm sure with this type of staffing, many problems do occur. I found Republic closer to the airport, staffed by very professional people and am pleased by the outcome. Beware of Stor It!

The first day I signed up was great. Really friendly, and the process was fast and easy. They…read moreopened the gate for me and I was able to load most of my stuff in there. I returned later that night only to find that my access code to the gate would not work. I have since then called and left a message regarding this issue, and never received a returned call. When I was actually able to get a hold of someone, they said they would resolve the issue with my code, and send someone up there to fix it. It has been almost 3 weeks and I still can't access my unit. They just sent me an invoice for the first month and I am curious if they actually expect me to pay it considering the circumstances.

I emptied out my unit when I moved out, and yet I'm still getting hammered with a $75 "abandoned…read moregoods fee". And there's no way to get in touch with anyone in the office. This is unacceptable. Why should I pay when I didn't leave items behind?? This is on top of the egregious price hikes (which were the reason of me moving out to begin with). Finally, there are rodent droppings around the facility if you look for them. Not great. They did in fact get into my unit, which wasn't the most pleasant surprise, especially given that I'd even placed down rodent repellent, which wasn't enough to deter them. I wasn't keeping anything besides furniture anyway, no food. Not to mention the black widow waiting for me in the drawer that I had keeping there, as a last little surprise on my hand as I unpacked. Be careful unpacking your items; examine them thoroghly before bringing them into your home. So to conclude: - There's an incorrect fee (and no way to contact them to resolve this) - Beware of price hikes - Their pest control needs work!

They were so helpful at a very stressful time. I never had trouble contacting them when I needed to…read moreand the price was very reasonable. I also like that there is no contract so once I find a new home, I won't have any trouble moving out.

People that work here are great but as company they can do much better job when it comes to being…read moreflexible and some what understanding. My entire family was sick, it was Holliday and we couldn't make the payment over the phone. When you late you need to come in person with the card or cash. You can not present a card over the phone or online here which is very inconvenient and stressful! On top of it all they will get you here on late fees which only benefits this company owners. After so many years being loyal customer we will be looking for new alternative. I used to think our local businesses have more understanding but I guess I was wrong. I am treated better in California and Nevada then here.

The best and safest place to store! Belinda is the best and is so welcoming and nice. Had no issues…read moreor worries whatsoever!!

Super super nice manager. Insanely clean, safe and easy to get to storage units. Also competitive…read morein price but well worth it.

New facility super conveniently located near ew apartment/condo complexes. Most impressive was the…read morevery patient and personal assistance from Amanda Irish. She quickly responded to my online inquiry and also warmly greeted me for a quick on site tour later that day. Such genuine customer service is hard to find these days. Therefore I have been easily referring others to this facility for self-storage needs.

We went to 9 different places before we made our decision to rent from Heather, the manager. She…read morewas so helpful. For what we rented the price was an excellent value. Service was superb. Other places could not answer our questions. And did not seem to care. Heather Cares.

We just moved here and are in need of storage. Although this place was booked and did not have what…read morewe needed, I still wanted to take the time to write a review. Heather is the on site manager and took the time to call several different places for me until she found the right fit for us. She was lovely and so helpful. Moving out is state can be so stressful, but when you meet someone like Heather, it makes it a bit easier. Thanks Heather!

HORRIBLE! If you value your stuff, don't store it here. Unloading things from my unit and there was…read morerat poop everywhere- in boxes, on the floor, on top of my things. The outside doors that lead into the storage units don't seem to lock at all, not even at night and the doors themselves are very flimsy and thin. Wouldn't be hard for someone to break it down. Some of my things had been chewed on by what I'm assuming are rats (see attached photos) and there was so much poop in my boxes as well as dead spiders. The real kicker was a dead snake stuck to some duct tape on one of my boxes. You read that right. A DEAD SNAKE! I'll say it again, if you value your stuff DO NOT STORE IT HERE!!!!!

When you get here these people are completely in prepared. A lot of I haul locations are usually…read moreclean and up to speed with the computer system offered by these two are lost. The yard for the equipment is dirt and rock with little maintenance, don't come if it's rainy. The guy will let you know he can't help you because he died not to long ago and is living again, really makes you uncomfortable, so we dug the trailer out for them all the while the man is saying it's perfectly fine the yard has no nails. I won't reach back out to these two chuckle heads again.