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    Stor-It Self Storage

    2.3 (4 reviews)
    Closed 9:00 am - 4:00 pm

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    Western Van Lines

    Western Van Lines

    1.5
    (79 reviews)

    UPDATE***Owner's name is HOFIT AZUELOS. She's from Miami and her family owns many moving companies…read more They ARE NOT "family owned" in Boise for generations like they'll claim on the phone. They scam everyone. They will charge you double what they tell you your estimate is, charge you in increments and demand cash for the last payment. WALK AWAY. Complete BS. Get a quote in WRITING on paper before you agree to any moving company contract. This company is doing ILLEGAL business. LIES from the beginning. Don't fall for it. Taking to small claims. DO NOT use Western Van lines. They quoted us $6500, walked us through each room and item twice. Also said they compensated extra in the quote. Claimed to be family owned in boise. Once the truck was loaded at 9pm after 8 hours they said the cost was $12k+!!!!!!! We were livid! Not how we wanted to leave our home. They're now telling us at least 13k. We aren't done moving with them but we were extremely upset. Next time we will research better, if there's a next time. Had i known we'd be grossly taken advantage of, i would have sold everything and bought it new in idaho! we are a young family with little kids. So upset they're taking advantage of people like this. Edit to add** they emailed us a link to the quote which has conveniently disappeared. Also they worked this system well. They charge us increments as we go and the last payment is cash only.

    So I unpacked my house this weekend. Western Van Lines has not delivered many of my belongings. On…read moretop of that, they have delivered other customers items to my residence. These THIEVES are refusing to deliver the rest of my items until they have have the balance of the contract due their driver didn't ask for. I informed them I would pay the balance when my items were delivered and I had assurance all of my items were there. LAURA told me via phone (Of course not in writing), that they had the rest of my possessions. Now billing can only file a "Claim" on my missing items unless they are paid in full. This is FAR from over! On Monday, September 28, 2020, 12:40:41 PM MDT, Per my previous email, I will pay the balance due when I know Western Van Lines has the rest of my possessions and they are delivered to my residence. I paid your driver what he demanded at time of drop off. What reasonable person would pay Western Van Lines one dime before the rest of the items were delivered. You didn't ask for payment before my belongings items were delivered last Wednesday, why would you be asking for the rest of the payment before you delivered the rest of my possessions? (That should have been in one load) On Monday, September 28, 2020, 12:32:15 PM MDT, Dispatch Department | Western Van Lines dispatch@westernvl.com wrote: Good afternoon sir The balance was not fully collected in until we collect the remaining of the balance unfortunately we cannot start to file a claim. From: Me Sent: Monday, September 28, 2020 2:31:00 PM To: Dispatch Department | Western Van Lines dispatch@westernvl.com; Billing | Western Van Lines billing@westernvl.com; Subject: Fw: Location of items JOB#3886930 After unpacking the house this weekend, I am missing infinitely more items than previous listed. I want to know in writing where the rest of my belongings are, and if Western United are in possession of these belongings. On top of these items not being delivered, you have delivered several items that belong to other customers that are not my possessions. - Top to Dining Room Table - Top to Office Desk - 2 Wardrobe box's containing clothes and Dish Network receiver and remote - Tall 7 Foot Mirror - Outside 3ft Square water fountain - Large Faux Plant - 6 Foot ladder with green top.

    Stor-It Self Storage - selfstorage - Updated June 2026

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