Boise Box was both professional and very thorough. They arrived on time , explained the process…read morecompletely, and made the whole experience pleasant. Keep up the great work

Great company! They were courteous, punctual, and reliable. We used the box to move across town…read more They dropped it off and then picked it up when we were done. Their prices were slightly lower than Pods.

I would not recommend unless you want to throw money away. They raised my rent after three months…read moreand then another eighty dollars after six months. There are better options nearby.

I was led to this facility via a 3rd party advertisement. The flash sale offered a great price on…read more10x20. The next morning Jamie from facility contacted me, commenting on the great price and encouraged me to stop in to take a look. Super clean unit. The location is convenient. I asked her if the flash sale was bait/switch and she gave me helpful background information. A few dates later, after shopping around, I attempted to complete the reservation online. Because there were glitches, I talked with Rhonda from corporate who tried multiple solutions. Finally, she realized the glitch was due to 3rd party site. She suggested I go in person to complete paperwork. I wasn't even mad about the errand because she had put so much effort into problem-solving for me. When I went to facility to complete transaction, I dealt with Andrew. He was super professional and determined to help me get the originally quoted price in spite of the glitch. He figured out a work-around and even "compensated" me for the online hassles. After dealing with three different employees w customer-service mindset in 2025, I had no choice but to write a review. It's a rarity post-COVID for 3 employees to go over and above!

I hired Better Route Moving to help my elderly mom move from Boise to another city in Idaho, and we…read morehad an amazing experience. They were incredibly communicative and professional, which made me feel very at ease throughout the entire process, especially since I live in another state and couldn't be there in person. This was a tough move with a lot of stairs, and the team was so kind, diligent, and hardworking throughout the entire day. I cannot say enough good things about Eric and his team. They made what could have been a very stressful experience so much easier for both me and my mom. 10/10!

BRM was amazing from start to finish. The movers were careful with my belongings, friendly, and…read morerespectful. The movers were rockstars hauling my furniture to a second level apartment. I would use them again in a heartbeat.

Very professional, friendly and genuine. J. R. was informative and took care of my questions and…read moreconcerns. Easy process and user friendly site. Would recommend to anyone. Accessible and well maintained. Thank you Southside Storage!

Up until the new management my experience with Southside has been absolutely pleasurable. Under New…read moreManagement my auto paid no longer seems to be functioning for them keep getting charged in late fee.. we'll be finding other accommodations. The answer is given as to why this was happening was not acceptable and or believable by me or my bank.

This is the first time we have had to use movers. The apartment was a three story walk up, with…read moreeverything going into a storage unit. The two young men were there on time and did an exemplary job. The cost was at the low end of the bid. I had called four companies. One other couldn't do the move on our date, two never called back, and Two Men and a Truck not only gave a fair bid, but were very patient in explaining how things were going to work. They called to confirm the day before and called to check and see how it went the day after! I would use them again in a heart beat!!

We had a simple job and called around. All were far too expensive for a couple on a fixed income,…read moreor too small a job for the company. We tried one more more company, Two Men and a Truck, and these wonderful people showed up the same day to help us. The price was beyond fair. While we'll always remember their kindness... we'll also remember their integrity, care, good humor, and commitment to service. Highly recommended.

We went to 9 different places before we made our decision to rent from Heather, the manager. She…read morewas so helpful. For what we rented the price was an excellent value. Service was superb. Other places could not answer our questions. And did not seem to care. Heather Cares.

We just moved here and are in need of storage. Although this place was booked and did not have what…read morewe needed, I still wanted to take the time to write a review. Heather is the on site manager and took the time to call several different places for me until she found the right fit for us. She was lovely and so helpful. Moving out is state can be so stressful, but when you meet someone like Heather, it makes it a bit easier. Thanks Heather!

I have had experiences with two employees at two separate locations, and both of them were rude and…read moredismissive. If I had the money I'd be out of this storage facility in no time at all. Nobody could explain why something that had been on auto pay for years suddenly didn't go through and they just ma'amed" me to death and interrupted me. They were so busy explaining that they couldn't do anything for me that they didn't even really listen to what I had to say.

6 months after I moved in they increased their price by 35% I stayed for 6 more months when they…read moreincreased their price by another 30% ! so within a year span the price went from $120 a month to $215 This place is managed by scammers I will not recommend to store anything there I was able to find another storage facility within a few miles that charges 50% less When I called them to complain about the price increase they did not care at all and just basically told me to move out if I'm not happy - which i did within a week

Super super nice manager. Insanely clean, safe and easy to get to storage units. Also competitive…read morein price but well worth it.

New facility super conveniently located near ew apartment/condo complexes. Most impressive was the…read morevery patient and personal assistance from Amanda Irish. She quickly responded to my online inquiry and also warmly greeted me for a quick on site tour later that day. Such genuine customer service is hard to find these days. Therefore I have been easily referring others to this facility for self-storage needs.