My grandmother has been using this pharmacy for the past 30 years and always comes back with the…read morekindest words to say about the staff and service. Today we needed an emergency prescription put in, I came down to find out their internet has been out for 4 days! They went above and beyond in getting everything Nan needed ASAP despite having no internet. So many thanks North Haven Pharm!!!!

Outstanding and personalized service; had a question and the owner called me back immediately and…read moreidentified himself via his first name; went way above and beyond to assure I was satisfied. The big chains just can't or won't go there; highly recommend this business!

So, my friend got COVID. Well, her entire family did. So they're quarantining. She's fine, but has…read moresome pretty bad symptoms. So she asked me to help her out, get some prescriptions and OTC stuff at this Walgreens, right near both our houses and drop it off on her porch. Sure, is Sunday afternoon, I'm not doing anything else. Go to the pharmacy, easy as pie. Bam, get the Rx. Time to get the OTC stuff via curbside to go and this whole trip will be 15 minutes. Park in the curbside to go parking spot, call the store, tell them who I'm picking up for, "OK we'll be right out." 10 minutes later, nothing. I text her, she says she'll call. 5 minutes later, "OK, they said they'll be right out." Another 5-10 minutes go by, I call again, and then they tell me I need to come in to present my ID. This isn't ideal, because I have a toddler, who hasn't mastered wearing a mask yet, but I could have made it work, if I had just known right away that I needed to go in (like if the guy on the phone had just told me the first time I called?). Also, why can't they just check my ID in the car. Also, if they didn't realize that they needed ID prior to hanging up the first time and didn't have my number to call back, just walk out to my car and tell me. And then, why lie/withold this information from her when she called too?? I finally went inside, and they didn't even care about the inconvenience. Would have easily been a 5 star review for the pharmacy, but the curbside fiasco, waiting almost a half an hour drove that way down. I understand everyone is under a lot of stress/inconvenience with COVID, but like, use common sense/decency.

Photoshop lady staff was unwelcomong for questions, no / poor customer service.Hope she gets a…read morehappy Labor day!

This is an excellent CVS. The pharmacy is efficient and fast. The workers are working so hard to…read moreserve customers in the pharmacy. The Minute Clinic health center inside the CVS is also really good. Always an easy to make appointment with no wait time. No problems at all.

very nice service on pharmacy People very friendly. You don't need to wait…read more I will recommend every one CVS on Dixwell Ave. Hamden CT

This store is in a superb location. It is easily accessible and very convenient. The shelves are…read moreonly semi stocked and the employees are friendly, but not very knowledgeable. There is plenty of parking available. With the right management, this store could come back to its former glory. Considering its proximity to downtown New Haven, it is a gem waiting to be rejuvenated with the proper, prompt attention.

The customer service at this place is abysmal. I had two very negative experiences in just the past…read moreweek that lead me to write this review. Last weekend, there was a long line and the older woman cashier called for a manager and more cashiers at least three times. I saw multiple workers standing 20 feet away and they did nothing until the line of 8 people stared at them. Then yesterday, one of the younger cashiers yelled at someone on the phone and slammed the phone down. She then proceeded to swear up a storm and was throwing my things into the bag. She even hit my hand. This place has absolutely horrible workers.

A little grumpy services but another problem is that the fact they have no bathroom. Although they…read moremany isles with different items and groceries to get . But one time and most of the time when I buy milk they say there gonna expirier the few days, Why so SOON. But overall, This Walgreens is clean and some workers are friendly but not all sadly :(

I bought some Easter candy. Some of the candy was listed as 25% off. I paid cash and was leaving…read morethe store when I noticed I was charged full price. I mentioned this to the cashier and he said I need to use my card. I returned the candy and he processed my refund. He said I needed to prove identity to get the refund. I gave him my VA card. He said that was not acceptable. I gave him my CT drivers license. He said it expired in 2023. I said it's the same information, has a photo and CT license #. He said the refund would not process without a current drivers license. I dug out my current drivers license and gave it to him and he processed the refund. We then rang up the candy again with the Walgreens card and it gave me the 25% discount and I saved @ $10.00. I am wondering why I had to show ID to get a refund from something I just purchased with cash 2 minutes prior. The sign on the candy did not say 25% off with use of card. It said 25% off. I am glad I checked my receipt. I did get the discount but it took time and I had to prove identity to get a refund and then re buy the candy. A lot of time wasted. George Thomson

Eli is an outstanding driver. He never parks the delivery van in an illegal spot and he is a nice…read moreguy.

This company is an absolute JOKE !!! Very unprofessional and unreliable! They don't belong in this…read morebusiness​ !!!!

This place is a gem! The staff is friendly and helpful, and the store is tidy and clean. I had such…read morehorrible experiences at a large chain pharmacy, and a friend recommended I make the switch. I'm so glad I did!!! Keep up the good work, team!

this store has everything I need. I've purchased geriatric supplies for my elderly relatives. You…read morecan find every kind of candy that are hard to find in other places as well as handmade candies from local small business companies. I get my 1000 piece White Mountain puzzles there regularly which they keep in stock. I am able to to purchase my husband his favorite brand of DADS root beer, which is an older, hard to find elsewhere, but not here. I could purchase baby gifts, jewelry, outerwear, and holiday gifts. Basically this place has everything I need. The outstanding help every time I go there comes from Debbie behind the counter who is friendly knowledgeable, and always there to help. I highly recommend Apex for all your one stop shopping needs.

Deliveries are unpredictable. Sometimes they take 3-4 days…read moreto deliver. They never call ahead. Twice they have dropped the ball when delivering. Once they mislabeled medication. This is one of the worst pharmacies I have ever used. Additionally, several of the delivery drivers are just plain rude. As soon as I find a local pharmacy that delivers, I am dumping these first class fools.

First I went to Walgreen's; they were sold of out COVID-19 test kits, and didn't have KN-95 masks…read more Then I went to CVS; they had the tests, though they were sorely overpriced, and no KN-95 masks. (Also, both stores were dumpy, dirty, and had lots of empty shelves.) Then I went to Chapel Street Pharmacy. They had plenty of test kits (for half the price I paid at CVS), they had KN-95 masks, the store was clean and bright, and the pharmacist was extremely friendly. If I lived in New Haven I would take all my pharmacy business to this place.

Have done a pickup order while couponing, and the staff were amazing. Was help by a nice gentlemen…read morenamed frank. Also recently switched medications here and the pharmacy department has been so nice, way better than the CVS I was going to before. Very happy with how the staff help out and treated me.

Omg can a pharmacy be worse than this?…read more Slow slower than the slowest turtle on this planet. And rude. Like all caps RUDE. Every single one of them. Never again!

As has been mentioned before, they have the nicest group of pharmacists I have ever met. Every time…read moreI have gone in there, I have been treated with respect, professionalism, and a friendly greeting. As has also been mentioned before, weird to Yelp review a pharmacy. But yeah, definitely recommend their pharmacy department.

The white lady with broken teeth yelled at me. Gave me the wrong pictures and charged me and won't…read morego in the back to check for the right pictures. I showed her my receipt and she refused to check. Like there was no need to be mean.