I bought some Easter candy. Some of the candy was listed as 25% off. I paid cash and was leaving the store when I noticed I was charged full price. I mentioned this to the cashier and he said I need to use my card. I returned the candy and he processed my refund. He said I needed to prove identity to get the refund. I gave him my VA card. He said that was not acceptable. I gave him my CT drivers license. He said it expired in 2023. I said it's the same information, has a photo and CT license #. He said the refund would not process without a current drivers license. I dug out my current drivers license and gave it to him and he processed the refund. We then rang up the candy again with the Walgreens card and it gave me the 25% discount and I saved @ $10.00. I am wondering why I had to show ID to get a refund from something I just purchased with cash 2 minutes prior. The sign on the candy did not say 25% off with use of card. It said 25% off. I am glad I checked my receipt. I did get the discount but it took time and I had to prove identity to get a refund and then re buy the candy. A lot of time wasted. George Thomson read more

WORST PHARMACY POSSIBLE... constantly out of certain prescriptions they receive orders for monthly.. ( they always need to "re order" always 2-3 days behind.. if you want your prescription on time ( when your doctor prescribes it ) go anywhere but here... read more

Don't waste your time because you'll end up at cvs anyway. They don't have things in stock and only order them only when you arrive to pick up. When they finally do have prescriptions, after not being open on weekends, you have to wait anyway because their computers can't process basic transactions. Then the coupons you got when it was supposedly ready expire and you have to go back to cvs and wait in that line. Awful. read more

My mother has been having nothing but problems using Walmart Pharmacy in New Haven, Ct at 87 Foxon St. They continually give her issues with her prescriptions where they won't tell her which of her medications are filled when specifically asked. She has had so many problems she told them she wanted her prescriptions transferred to a different location which they blatantly ignored! Then when she tried having a prescription called into the new Walgreens location she wanted to use she was never told the New Haven office had the order sitting there. Long story short I went with my elderly mom to pick up her blood pressure medication which she hasn't been able to take for 4 days and when she was finally told by the new pharmacy it was sitting to be picked up at the previous location. So we get all the want to the New Haven location and get in line to only be told by the general store manager pictured in this complaint that the pharmacy was closing due to sickness. There were 5 other customers in line and when I explained how this was an emergency and my mother needed to get her blood pressure pill the general manager did NOT CARE!!!! I'm guessing his name may have been Roble by the pic I took but told him if something were to happen I would personally be holding him and Walgreens liable. He still didn't care! He was not empathetic, nor showed any remorse to that fact that my mother could have a heart emergency without her medication. When I saw there was 1 person behind the counter I inquired and said you mean knowing this medication is for a heart condition and knowing your pharmacy was neglectful in getting her prescription to her in time that you're not willing to allow her to get her med with the other 5 customers his answer was "No because there could also be someone else who comes in also!" This general manager does NOT belong manager and should be fired IMMEDIATELY for risking the health and well being of a customer on heart medications. I was so upset when I left the store I immediately contacted the North Haven Walgreens pharmacy and spoke to the pharmacist on an urgent basis. He without hesitation transferred (all) my moms prescription and not just the heart medication she needed. We immediately went to that pharmacy to pick it up. I will be leaving reviews and sharing this info all over social media due to the continued and constant incompetence and risk not only the New Haven pharmacy put my mother at but also the general manager of the store who did NOT care if a patient lost their life! read more

Everything takes forever. And now the pharmacy is closed all weekend so it's always crowded

A little grumpy services but another problem is that the fact they have no bathroom. Although they many isles with different items and groceries to get . But one time and most of the time when I buy milk they say there gonna expirier the few days, Why so SOON. But overall, This Walgreens is clean and some workers are friendly but not all sadly :( read more

I've been going to Walgreens North Haven for years and years, starting when I came home to take care of my father. I didn't know what I was doing, most of the time, and Walgreens North Haven pharmacy was my guide!! They listened to me!! They took my calls every time I had a question!! Or they called me back within minutes when they were very busy!! in a world of unreliability, there they were every time!! Danise, Pat, and the most wonderful Jack!!! read more

Walgreens.....North Haven is NOT driven.....as a staff I found them to be quick with a nasty attitude. I came out of outpatient surgery and had my prescriptions sent there for pick up. This was November 29, 2021, evening between 6 and 7 PM.There were two prescriptions ordered, one was an opioid...and no I'm not a junky...my driver (I was a passenger) picked up the bagged prescription. The attendant did not mention that the complete order was not fulfilled. Arrived home in in extreme pain level I wanted to take a pain reducer that was prescribed. However there was no prescription. I believe the attendant didn't care to tell us that the important information that there wasn't a complete fulfilment. We called back, we asked why the prescription was not fulfilled. The answer, it isn't our fault, the doctor did give her DEA #.....OK I can understand, but the very bad attitude was something we didn't need. We didn't give a nasty attitude.....I was in pain just got out surgery....she didn't know that, but come on....no nasty attitude.....not doing business with Walgreens.....I try CVS read more

I ordered my prescription early in the morning and was told that due to staff shortage I would not be able to pick up until 3 pm. When I got to the drive thru window I waited 25 minutes in line. Then when cashier gave me my meds, she didn't staple the receipt to my bag. It was so windy as soon as she opened it to give me my meds, the wind blew my receipt away. I asked for another and they told I had to pull to the back of the line again. When I told them I have been there for 30 min, they said well you can come in because we have other customers waiting. I informed them I have MS. But it seemed it was more important to take care of the next customer than me who had already waited and paid for meds. Not a happy customer with North Haven Walgreens lately. It's a shame read more

This is my favorite location! The service is outstanding! Very customer oriented! Danielle, Beauty Consultant, is sensational at her job, as well as other areas of Walgreens. Brian is a genius with technology, and with Walgreens overall. Jack is the best of the best with pharmacology and so helpful. Shyler is a wiz as a pharmacist assistant and other areas of Walgreens. Akhykumar very dedicated to helping the customers, and he'll point out points, coupons, specials. Great team. Ya earn Walgreens points, and a variety of things to buy. read more

Horrible experience 1 star worst place to shop or work! TRUST ME Not good Not great Just plain horrible read more

I needed a specific type of vaccine and I called SO MANY pharmacies (CVS, Walgreens, and Rite-Aid) in the New Haven area. This was THE ONLY Walgreens that offered to order the vaccine for me and they had it available the following Monday. Not to mention, everyone at the pharmacy is so patient and easy to talk to! This Walgreens will take care of you! read more

Pharmacy staff incompetent. Unable even to correctly code a simple flu shot without screwing it up.

BEWARE!! Do not do business with this Walgreens! They don't pay their vendors!! They make up every excuse to not pay, very unprofessional and unpleasant to deal with. read more

The store is a store, plain and simple. They generally carry all the same items you'd expect from a pharmacy. The problem is in the back, meaning the pharmacy itself. On any given day/night, you'll be greeted and served by one of four, maybe five different pharmacists and/or a handful of pharmacy technicians. If the chief pharmacist, Ms. Burns, is on duty, you can pretty much expect to be treated properly. She's top notch. The other pharmacists are generally pretty competent, or at least helpful. There is one gentleman there with a European accent who can be a bit rude at times, but you can generally get past that. Of the techs, there's one girl who's there much of the daytime who is very friendly, helpful and all-around sweet. On the other hand, there is a tech of Asian descent who just goes out of his way to make your life difficult. That he is still there amazes me and, unfortunately, I'm strongly considering taking my business to CVS. This guy sees me 3-4 times a month. He knows who I am, knows I'm picking up meds for my wife, and still asks the address just to give me a hard time. If you ask him to ask the pharmacist something, you're generally wasting your time, too. To get past him, insist on speaking to the pharmacist directly, and if you tell him because you don't deal with self-important slugs like him, I won't cry about that, either. read more