Purchase a new F350 Super Duty Lariat Tremor $90,000+. Had an awesome salesperson, Leo. On the…read moreway home from the dealership, we noticed air or noise on the driver side door seal and a few days later after that, the driver window would not go up. Also, noticed that the truck was wondering around on the road a little. When the salesperson did a follow up call with me, I told him about these issues. So, we set up an appointment for me to return it to get fixed. In the meantime, I received a customer satisfaction call from Ford Motor Company, 10 days after my purchase with about 250 to 300 miles on the truck. I told them my issues and that I was not happy with these issues, and that I would be taking the truck back to the dealer to get these issues fixed. So, I took it back to the dealership, with 588 miles on it. When I arrived to drop off my truck, there were several service writers sitting looking down, like please don't pick me. Finally, I walked up to one and asked if he would help me. I told him my issues, and he asked me if I had a ride because it was going to be a couple of days. Two days later I contacted them, and he said it was going to be another day. The next day, I got a text saying my truck was ready. At this time, I went to pick it up and they told me that I have a $175 bill to fix the alignment. I responded that I am not paying anything and told them this was the way it was when I drove it off the lot with 50 miles on it. So, after arguing with the service manager about the cost, I asked to speak to the general manager. "I was really tired of this whole issue at this point, and the general manager went down the same rabbit hole. Unfortunately, the wind noise is not fixed and now it will need to be returned to a different dealership. I have purchased several new vehicles in my lifetime and never had an issue with warranty issues being fixed. Also, the service department left muddy footprints in my new truck. I attached a picture and it is # 18 at the top, red truck with black floormats. Furthermore, this is the WORST experience every with a service department, after purchasing a new vehicle. You may want to think twice about this dealership. It seems like they want to squeeze every penny out of you and argue about warranty work as well as trash your vehicle. I WISH I COULD GIVE THEM A NEGATIVE STAR RATING!!! I plan on contacting Ford Corporate directly to get my issues resolved.

This place is PURE trash ..... prices of cars are stupid high and completely marked up ... then…read morethey said there is negotiation room on the vehicle .... There is NONE .... They came down $600 on a vehicle that was marked $3,000 over KBB ... ...NOT to mention the sales rep. Reeked of absolutely weed .... Don't waste your time .... NEVER AGAIN with this place ... not a soul in the place to buy a car !!!! Prolly cuz their ...... Reputation sucks so bad!!

Josh did a great job of explaining everything and answered all of my questions. Service was…read morepreformed in a timely manner.

I'm 60 yrs old and Troy Fox was an Amazing salesman and went above and beyond to get me in a…read morevehicle. I'm thinking about making a video on how easy it is to get approved even low credit scores. And I will refer him to anyone looking for a vehicle.

I would like to thank Holly in the Service Department for providing great customer service. I went…read morein without an appointment. I expected to wait a specific amount of time. I ended up waiting longer than expected. Holly thanked me for my patience and provided an accommodation I did not expect.

Me and my dad went to York to look at a ford flex we were promised by the salesman that the broken…read morerearview mirror would be fixed if we purchased the vehicle the GM said no going above the word of the salesman not fixing the mirror we still bought the vehicle and it was a major mistake the car turned out to be a total lemon needing thousands in repairs including electrical broken parts were zip tied nonstop noises coming inside the vehicle a broken seatbelt broken rearview mirror broken turn signal switch the car tried driving forward she at a stop sign with foot on the break transmission slipping it's trash they took advantage of us and when letting the dealership know they would not offer to trade it back in for another vehicle because they knew it was trash a total lemon stay away from York

I had a great experience with GR Auto Gallery (Indy), especially working with Jack. He was…read moreextremely helpful and went out of his way to make my buying experience top notch. The car was even better than described, and the price was very fair. Since I was out of town and couldn't see the car in person, Jack even took the time to shoot a detailed video for me, which gave me a lot of confidence in the purchase. I truly appreciated the extra effort. Highly recommend GR Auto Gallery and ask for Jack!

From the owner: One of the best pre-owned dealers in the USA and always having a wide range of automobiles to…read morechoose from. Muscle, antique, collector, high-end, classic, rare, unique, retro & exotic.

This was best best car buying experience at Luxury Auto Depot in all my years of purchasing many…read morevehicles. Hernan is very professional courteous and extremely knowledgeable of luxury vehicles.I appreciate the additional education during this process of my vehicle choice BMW428ixM!!!! Thank You!! ‼ 1MeTLP

We spent over $1,000 for service on a BMW X5 and within a week 2 belts came off and the car…read morestopped! They told us it was unrelated to the previous work done and had to shell out another $400 & we purchased the car in Dec 2017 from this same place. They have previously worked on our Volvo, Acura and BMW over the past 5+ years! We are done with Corey and Herman! Highly disappointed. Pls beware, we never met or saw the mechanic. Buy and service your investments at a reputable establishment, not this one!

I called hoping to get on the schedule to have my front windows tinted to match the back and Reed…read moresaid, "You could come now ." I went in immediately and was in and out in 45 minutes with beautiful new tints. Great, fast service for a reasonable price with great customer service too!

Been using this location for years for paint protection, leather conditioner, tint services and…read moredetails. Awesome do a great job! Levi and his staff are the best.

For starters, whoever hired Josiah Robinson as a salesman, deserves a raise along with him. I…read morepurchased a 2023 Volkswagen Atlas SEL R-line from him. Josiah was professional, knowledgeable, and attentive! I went in looking for one vehicle that wasn't present on the lot anywhere. Josiah found another with similar equipment and I was sold. I absolutely love love love my new truck. The Atlas is comfortable and well equipped. It has every available option plus the v6 motor. I still call Josiah with questions from time to time and even if he doesn't know the answer, he always seems to find out and let me know right away. I truly appreciate the e hard work this young man put into being a professional and changing the image of used car salesmen. He's courteous and knowledgeable demeanor exudes confidence I seek in a salesman without coming across as arrogant or pushy. Kudos to Josiah on a job well done coming from a long time MB man.

LJ WAS AMAZING HE PUT UP WITH MY CRANKY ATTITUDE BECAUSE I HATE BUYING A NEW CAR…read moreHE ALSO GAVE ME A VERY FAST PACED cliff notes of all the cars bells and whistles because we all know I'm 50 years old and I'm just gonna let my kids figure this shit out thanks LJ !!!!! I'll let you know when I need another car for my kid

My initial experience with Excel was great. Personable, helpful, efficient. I worked with Al to buy…read moremy 2008 Ford F150 in February. On test driving it, the code for the catalytic converter was read at an AutoZone when the check engine light came on. Al assured me he'd take care of it ("Just a sensor issue, as it's had the cat replaced."). No code on my next test drive. Completed the sale quickly. A month later, the code was back. It has other issues, too, but I can accept that I bought an old truck and took on that responsibility. However, after several emails trying to get Excel to at least cover the expense of replacing the catalytic converter, they've stopped responding all together. My only real recourse is online reviews, letting other folks know they might not be working with folks who have their interests in mind. I have since found all tire pressure sensors are bad, there's a fuel system issue that I haven't diagnosed yet, there was an underpowered battery installed (a marine battery!?), truck doesn't start now--probably the starter--and the bed cross sills are rotting through, so I need the whole bed replaced. Or possibly a new truck, from a reputable dealer. Not Excel.

From the owner: At Excel Motors, we believe buying a vehicle should be a positive, transparent, and stress-free…read moreexperience. As a family-owned dealership, we take pride in treating every customer with honesty and respect. Our team goes above and beyond to understand your needs, guide you through the process, and ensure you drive away in a vehicle you feel confident and happy with.

I made an Internet inquiry about a used Tesla that was in stock. After no response to my inquiry, I…read morefinally called the dealership and was told that the car was still available. I made an appointment to come in and look at it and test drive. I drove over to the dealership, was greeted by Da'Juan, the sales rep, and went through the introduction and scanning my license for the test drive. Da'Juan went back to have the vehicle pulled up, and came back a short time later telling me that the vehicle was in the service bay and not able to be seen or driven because of some issue with a software message. So this trip was a complete and total waste of my time. I subsequently found another car at a local dealership who seemed to value my time a little more than Champion. I tried to do business with a local dealer being that I'm in Avon also, but apparently they did not value that.

We went in to look at a car this past weekend and I regret having stopped at all. Although the car…read moreitself was nice, dealing with management was an awful experience. The beginning started with us almost walking out due to the long wait to talk to anyone. Our sales person was nice and answered most questions however once we started trying to put in an offer on the car we were ignored and it took three days. Many phone calls later the manager finally returned our car and we were given a long explanation that they don't lower their prices as they are already the lowest around. We weren't asking for that much of a reduction so beware of that. We walked away feeling bewildered that their profit margins were so low that all they could lower was $200 on a $40k vehicle. What a waste of time spent for us in phone calls and waiting. Im glad I didn't buy from this dealership.

Absolutely the best! Will was fast, the price was more than fair, and he actually saved us from…read moredoing a more expensive repair! We had been told by a couple people that my son's car needed a new starter - Will easily identified a battery terminal issue after a quick diagnostic. Within a couple minutes, Will knew what the issue was, and we were able to go down to the auto parts store and purchase everything we needed for under $20. He was able to get the car running in less than an hour and went above and beyond to make modifications to one part I bought (battery bracket) because the store didn't have the exact type we needed. Will's work was pristine. I cannot say enough about how great of an experience this was. He is also very kind and pleasant! Additionally, I would like to note that he performed all repairs that were requested, he arrived within 25 minutes of my call, on a Sunday, in the snow, and had everything done within an hour (part of this hour was him waiting on my trip to the auto parts store!). This will be the only person I call for any mechanic needs. I've shared his contact info with my family and recommend him to everyone! I've dealt with several mobile mechanics in the Indy area and can say Will is obviously and by far the most knowledgeable, honest, and gets straight to the resolution of the issue. Thank you so much, I feel better knowing my son's car is working -- and that he can call you if he runs into any other problems. :)

Son needed his car diagnosed and fixed. He came out and said it was the alternator, then the PCM,…read morethen said he could bypass it for cheaper... 1400 dollars later it ran for one day. One day and 1400... would not offer any sort of refund. Ridiculous