Absolutely the best! Will was fast, the price was more than fair, and he actually saved us from…read moredoing a more expensive repair! We had been told by a couple people that my son's car needed a new starter - Will easily identified a battery terminal issue after a quick diagnostic. Within a couple minutes, Will knew what the issue was, and we were able to go down to the auto parts store and purchase everything we needed for under $20. He was able to get the car running in less than an hour and went above and beyond to make modifications to one part I bought (battery bracket) because the store didn't have the exact type we needed. Will's work was pristine. I cannot say enough about how great of an experience this was. He is also very kind and pleasant! Additionally, I would like to note that he performed all repairs that were requested, he arrived within 25 minutes of my call, on a Sunday, in the snow, and had everything done within an hour (part of this hour was him waiting on my trip to the auto parts store!). This will be the only person I call for any mechanic needs. I've shared his contact info with my family and recommend him to everyone! I've dealt with several mobile mechanics in the Indy area and can say Will is obviously and by far the most knowledgeable, honest, and gets straight to the resolution of the issue. Thank you so much, I feel better knowing my son's car is working -- and that he can call you if he runs into any other problems. :)

Will was better then I expected I am So thankful for him…read moredoing an accurate safe fast job on my brakes. I will definitely hire him again when I need automotive help

I had some brake issues with my car. It had sit for awhile. I took it it to JT'S and he quoted me a…read moreprice I asked him if I had the parts would he do them he said yes and gave me a really good deal. My car is a hybrid so I figured it was going to be a crazy price but it wasn't and they did an amazing job for me. I would recommend them to anybody who has mechanical issues go here and save a bit of money. They are super nice and will keep in contact with you through the whole process.

Was in from out of town during Christmas and car was making a lot of rattling noises. I called JT…read moreand he said they don't work on a lot of Subaru's but that I could bring it in and they would fix it if they could. I appreciated the upfront honesty so I brought my car in. JT called a few hours later and said my car was fixed. He knew what the problem was the second he heard the noise. My brother ended up bringing his car in a couple weeks later and JT fixed it too! Very happy with the service and honesty!

Needed a battery. It was the cables that were bad…read more Replaced with cheapest possible cables. They failed almost immediately. The dealer fixed it perfectly and told me the cables were the problem Jim's charged me $300. Total rip off.

This is the best place for repair I have ever encountered. Their ability to work on historic cars…read moreis amazing. They stand by their work too.

I have been going to these guys for many years, with several different vehicles. They are honest…read moreand extremely reliable. They have replaced an engine, replaced brakes and rotors, tune-ups, diagnostics, etc. Several years ago, I had a vehicle with a rusted frame but did not realize the treatment the manufacturer had applied did not work. I needed new brake pads at the time. Rick recommend not driving it any longer because it was a safety concern. They could have just changed my brake pads and not said a word.

both rick and mac are great servicemen, and treat you right; as well as car for your car as if it…read morewas their own vehicle needing their well-trained and careful hands!!!! "danny mac"

Big O has been taking care of our vehicles for over 14 years. We have a logging/firewood business &…read morethey always are fast & effective with their services wether it be new tires, oil changes on either our gas vehicles (personal) or our diesels, they do fantastic work! I recommend them to anyone that wants good quality tires & maintenance. I purchased some rims & tires from them a couple weeks ago & love how they look on my 2015 Cadillac Escalade luxury ESV. The guys are always helpful & ready to listen. You won't go wrong with this Big O!

Great service for oil change! Michael was a excellent sale agentHe needs a raise Friendly with…read moregreat smile, very helpful and service was less than hour without appointment Big o guys have everything but cupcakes ( like Andy Ford) LOL But the coffee is better than Starbucks

Listening is a lost art and this shop cares about it. Performed what was asked and delivered what…read morewas promised. Outstanding.

My truck was leaking coolant. Having years of experience with this make and model truck, and years…read moreof general auto maintenance work experience, I was pretty sure that the radiator had a leak that would be non-repairable. I was all set to pay $1000 for labor and a new radiator. I had to wait several days to get the truck into their shop, but it was worth the wait. Once in the shop they confirmed my diagnosis and gave me an estimate of $674. I gave them the go ahead and they replaced the leaking radiator with a new one, and had it done that same day for $674. To top it all off, they were able to give me a ride to and from my house to drop off and pick up the truck, no charge. These guys are honest, quick (once they get you in), and dependable. I will use them in the future for all of the automotive work I hire done.

They are so dependable and conscientious. I know that I can always count on them to tell me the…read moretruth and do the best job for me. Anna is amazing in taking care of so much and we miss her Dad who was the "Best!"

Have taken two vehicles to advanced and had a great experience each time. If it wasn't quiet right…read morethey made sure it was before I left. Anna and Mike were great as well as Lady the office dog.

We were traveling with a travel trailer for the long Memorial Day weekend when we got a flat on our…read moretravel trailer. The gentleman was very helpful and even replaced the valve stems on two other tires before those could blow. I would recommend him to anyone needing help. We appreciate all he did for us.

Has a very good value to the service. Ridener has a lot of yeas of experience and if something is…read morewrong with the service you can bring it back into the shop as soon as possible no charge.

Back again for some big repair to my PT Cruiser, which I am hoping to keep alive to age 20. Tom so…read moreknows his stuff. He replaced both of my front wheel joints and stabilizer bars so the car stays on the road and doesn't wear my tires too fast. he also replaced my burned out rear window wiper. Tom is awesome!