I had some brake issues with my car. It had sit for awhile. I took it it to JT'S and he quoted me a…read moreprice I asked him if I had the parts would he do them he said yes and gave me a really good deal. My car is a hybrid so I figured it was going to be a crazy price but it wasn't and they did an amazing job for me. I would recommend them to anybody who has mechanical issues go here and save a bit of money. They are super nice and will keep in contact with you through the whole process.

Was in from out of town during Christmas and car was making a lot of rattling noises. I called JT…read moreand he said they don't work on a lot of Subaru's but that I could bring it in and they would fix it if they could. I appreciated the upfront honesty so I brought my car in. JT called a few hours later and said my car was fixed. He knew what the problem was the second he heard the noise. My brother ended up bringing his car in a couple weeks later and JT fixed it too! Very happy with the service and honesty!

I tend to be a fan of the Valvoline Instant Oil Change chain. While I live in Lawrence, I've been…read morespending a lot of time on the west part of Central Indiana due to my father's being in hospice and his passing this week. On my way to his house to work on some pre-funeral things, I noticed the car was driving a bit weirdly. While it was a bit early for my oil change, my car is getting older and I've lately had to get my oil change earlier. Avon is right on the way. So, on the way home from a day of processing belongings and dealing with paperwork I opted to stop in for an oil change. I pulled in behind a car that was already in the bay. This is a two-bay center. To be honest, we were initially looking at a 4-star review. I wasn't initially greeted upon arrival and waited a few minutes. After the car in front was finished, I was motioned in. However, as my visit continued it began to improve quite a bit. I dealt with two employees - not sure of names - a young female (Trinity is on the receipt) and a male. Both were quite friendly and professional. I got the conventional oil change. I had a coupon. I also ended up getting the cabin air filter replaced and two tag lights. I didn't feel pressured. In fact, while a serpentine belt was recommended they didn't have a certified tech for that when I arrived. The visit took longer than usual. They were thorough and had difficulty putting the tag lights back as the bolts had rusted a bit. They also were attempting to reset my oil service light (receipt says this was complete; it wasn't. They couldn't actually figure it out as my 2012 Kia is rather unique. However, I was impressed with how much effort they put into it.). The level of service convinces me to up this to a 5-star review. Yes, there were minor issues. However, I feel these were overcome with quality service, fair pricing (including discounts), and a car that was running much better when I left than when I got there. Ultimately, I was pleased. While I do prefer to get a greeting when I arrive, once the service started everything was stellar and I'm sticking with a 5-star review.

I've been going to Valvoline for a while and have always had good experiences, but my last visit…read moreleft me disappointed. I drive a Kia Carnival and have always brought my own oil filters since I know they don't stock them. They've been doing my oil changes for the past year without an issue. When I went in on Monday around 5 PM, there was no one in the bay, but the person in charge told me they couldn't do the oil change because it was "too hard" and might take 30 minutes. I've never had a problem before, so this was surprising. Honestly, it came across as a lazy mindset rather than a real issue. Unfortunately, I won't be returning.

Jasmin and her crew are always respectful to my crew. Our ambulance fleet is managed at this…read morecompany.

When you pull up they come walking out with a bottle of water for you. Nice! They ask some…read morequestions then have you pull inside through the bay. Once inside they will check to see what is the recommended tire pressure for your car. They start the work right away. They will go over anything you want to know about. Their prices are a little high but they usually have a coupon on the website, so be sure to check. Overall great experience and the best part was I was out in 20 minutes from the time I pulled up.

The head manager, I believe Adam , and his staff were TOPS !! Excellent customer service ,…read morepersonable and professional . Would highly recommend this location !

Adam and his team here are fantastic. The service is always great. Their people are always…read morefriendly. And I can always trust that they're going to do great work. If you want great service and someone who's going to remember your name, look no further.

These guys at this specific location are awesome. They are transparent and efficient.read more

Big O has been taking care of our vehicles for over 14 years. We have a logging/firewood business &…read morethey always are fast & effective with their services wether it be new tires, oil changes on either our gas vehicles (personal) or our diesels, they do fantastic work! I recommend them to anyone that wants good quality tires & maintenance. I purchased some rims & tires from them a couple weeks ago & love how they look on my 2015 Cadillac Escalade luxury ESV. The guys are always helpful & ready to listen. You won't go wrong with this Big O!

I am extremely disappointed with my experience at Meineke in Plainfield. I originally went here to…read moreget an oil change, as I had a coupon. I thought that they did a good job the first time. I found the mechanics trustworthy and reliable, until I went for my second oil change. When I went in this past week, I was told that I had so many things wrong with my car (which I have only had for a year and had a full inspection and service at the time of purchase) and the cost was ungodly. I was told I have multiple issues with my car that is threatening to my car/safety. I was told that if I did not make a $700 repair (alongside other repairs) to my car, I could be at risk of my car stopping movement immediately and being in significant danger. After a diagnosis like this (about $1400 out of pocket in repairs) I naturally, got a second opinion from a family friend who actually used to work at this establishment. He confirmed my suspicion and told me that they are scamming me out of money and using scare tactics to get me to spend/fix more when it's not necessary. I didn't even believe him at first, as I was told 2 very different things, so I took my car (a Honda civic) to Hare Honda in Avon where I got a third opinion from someone who specializes in these cars, who also confirmed this. I'm extremely disappointed and concerned with the amount of money they were trying to charge me, telling me that my safety is at risk driving my vehicle. I have had mechanics try and up charge me before, which is normal, but NEVER like this. Clearly the new ownership they are under is for the worse. I would advise you to stay away from them, as I don't even trust them to change my oil now. DO NOT trust anything they tell you- they are money hungry and trying to scam you out of money by choosing to use scare tactics! After looking at other reviews, it seems that this is a common theme with them... if you want to feel safe in your car, stay far away from them.

A great location with very professional staff. Sometimes I…read moreget anxious going to car shops to have my vehicle looked at. Meineke in Plainfield gives honest advice without prying or trying to take advantage of you. They always get the job done quickly and are transparent throughout the service.

I have interacted with this Belle Tire a few times. The very first time is when I was coming home…read morefrom the dealership and found out that I had low tire pressure. Having just come from the dealership and having issues was not a good start, then I got out and found scratched on my car. I was frustrated and defeated as I pulled into this Belle Tier since they have a free air pump. I got out to start looking at my tires and start filling them up and one of the employees gets out of his car and walks over to me to help fill up up my tires. He fills them all up for me and goes back to his car to finish his break. The fact that this employee willing came over to help me even though he was on his break spoke volumes about this group. The second instance was having battery issues. I jumped my car to get it to the shop. They were able to get me in right away and I was on my way home less than an hour after. Their prices were comparable to others around! I will continue to go over to them just because of their customer service. They also didn't offer me extra services which is amazing.

This place has the worst service ever. Been waiting for just short of 2 hours and they still…read morehaven't even moved my car for a tie patch

Back again for some big repair to my PT Cruiser, which I am hoping to keep alive to age 20. Tom so…read moreknows his stuff. He replaced both of my front wheel joints and stabilizer bars so the car stays on the road and doesn't wear my tires too fast. he also replaced my burned out rear window wiper. Tom is awesome!