Big O has been taking care of our vehicles for over 14 years. We have a logging/firewood business &…read morethey always are fast & effective with their services wether it be new tires, oil changes on either our gas vehicles (personal) or our diesels, they do fantastic work! I recommend them to anyone that wants good quality tires & maintenance. I purchased some rims & tires from them a couple weeks ago & love how they look on my 2015 Cadillac Escalade luxury ESV. The guys are always helpful & ready to listen. You won't go wrong with this Big O!

Great service for oil change! Michael was a excellent sale agentHe needs a raise Friendly with…read moregreat smile, very helpful and service was less than hour without appointment Big o guys have everything but cupcakes ( like Andy Ford) LOL But the coffee is better than Starbucks

My car arrived at 7:30am and was repaired with a new tire by 8:20am. Amazing customer service…read more Clean shop and waiting area. Free coffee and fair prices. Thank you Junior. This is a family run business who knows how to take care of customers. Well done 10/10 score.

took my car for all new tires, started driving it next morning and ended up getting stranded on the…read moreside of the interstate for hours. come to find out it was because the valve stem was leaking air. Apparently this is a common issue but you would think they would check prior? Also was missing a valve cap and psi was overinflated on almost all tires. Once I was able to get back over there, management handled it amazingly, got it taken care of within 10 minutes and sent me on my way. I drove it for 45 minutes and the tire pressure would NOT read. They truly did everything they could to fix it, even called the dealership. It ended up showing hours later. Regardless, day from hell dealing with all of this. Everything should've been checked in the first place but I can say if you DO have a problem, management is very helpful and gets it taken care of.

Stellar service here and so reasonable. I came in with a slow leak. Within 5 minutes (no…read moreexaggeration) my tire was plugged and I was road ready. Amazing. I am going to come back here for all my tire needs from now on.

It's not often you have to purchase a tire and even less frequently that you need a used one, but…read morethat was the exact situation that I found myself in. After a blowout on a road under construction, I needed a good used tire to get me by temporarily. I found Jaden's used tireand I couldn't be more pleased they had expertly inspected used tires that had less than half wear, at a super price. He even offered a multi tire discount that was too good to pass up. It is an excellent option in a difficult time. Friendly service, getting you back on the road safely in no time.

Techs were efficient. The bill was $80.46 which was $20 more than previous trips. After I…read morequestioned why the bill was so high, the tech explained there was no coupon available even though I had never used a coupon previously. Expressed my displeasure & told the tech I wouldn't be back & he didn't seem to care.

Went for an oil change. The technician was courteous and respectful. He clearly repeated what…read moreservice he was going to perform to avoid any confusion. The task took about 15 minutes including payment. He explained that Xpress Pro has a top-off program including oil, air, cooling system, washer fluid etc. Price was significantly better than other services I have used.

Great advice! I drove my flat tire 1.7 miles directly to the shop and Chad took great care of me…read more No long waits. Just god service at a fair price. I would come back again and tell my friends in Indy. Tom Brady

Always my Go-To place for anything car related. I wouldn't trust anyone else! This time it was a…read moredead battery that needed replaced - got me in quickly and the cost was very reasonable. My son now uses Best-One for his auto needs!

we were on a road trip from Cincinnati to St. Louis and our low tire pressure light came on at…read more6:15. After stopping to check we realized we had a major leAl. I called tires plus and Jake offered to squeeze us in right before closing. There was sidewall damage so the tire couldn't be patched. Jake's team stayed late so we wouldn't have to spend the night in town. Amazingly we had four new tires installed and we are back on the road back by 7:20. This was an exceptional customer experience and we would highly recommend Jake and his team at the Plainfield Indiana tires plus location. We can't thank you guys enough for taking your customers!

I took my truck here for an oil change & tire rotation. I scheduled the service & was quoted $103 &…read morechange. Next day I brought it in for the service & the charge had changed to $167 & change. I still had them do the service. Then when I drove my truck after picking it up, the oil pressure guage stayed pinned to the top & stays that way now when the truck is running. Turns out the oil pressure sensor quit working during/after they did the oil change. When I took it back to them to fix what broke on their watch, they said it would cost me $300 + tax for them to fix it. They wouldn't work with me on price. I've owned GM's my whole life & never had this problem. I normally change my own oil but due to a hand injury and surgery I needed it done by a shop and Tires Plus is less than a 1/2 mile from my house. So that's where I took it. My mistake in hindsight. They have an overall 2 star rating for a reason I guess. I'm definitely far from a satisfied customer. I called corporate & filed a claim, they're supposed to get back to me within 48 hours with a solution. We'll see. Also while I was waiting a customer came in who had just had their brakes done & they were complaining that their brakes were going to the floor & not stopping the vehicle. How terrible is this place? Avoid this Tires Plus and go elsewhere, I'll never take a vehicle to these sub-par "mechanics" ever again. Zero stars, if that was an option. Merry Christmas everyone!

Do NOT recommend…read more Service took hours longer than expected time given. Car was not aligned correctly. Was recommended to get 4 new tires when 2 were still good. Staff "forgot" to put my 2 good tires back in my car like requested. I then had to drive back to the store to get them.

I made an appointment online for 11:00 to get oil change, tire rotation and filter replacements. An…read moreemployee called me, we spoke and confirmed the appointment. After sitting there until 12:45, they had not even started on my car.

Thank you Sarah Vasquez for your help with my order. You are well informed…read more regarding this service and it was a pleasure dealing with you. The time it took for the tire replacement was out standing and I thank you for helping me complete this order.

New tires and alignment in less than 2 hours. Love the tires and the service. Wide selection of…read moretires and they do not push unnecessary services. Highly recommended.