We got 4 new tires for $1268 total walk out price. They tired our truck with extreme respect, they…read moredidn't adjust our seats or leave any mess in the truck! The people working were extremely kind and treated us with a lot of respect! They took the guests that were there and the appointments over the walk ins which we appreciate because some shops prioritize the walk ins. We appreciate how the management is working here, how when a technician pulled the truck out they heard tire rub (which is normal on a 2500 sized truck with wide tires on it)but the manger immediately checked on it to make sure that everything was alright with the truck. To get all 4 tires done it took about 1 hour and 30 mins roughly which is the quickest we've had tires taken off the rim, put back on the rim and balanced! Great crew and great service!

Absolutely Great Customer Service offered here at the Greenwood location!…read moreBrett is an awesome representative for your company, a man well deserving of at least a raise! Please promote Brett. Excellent job on the tire replacement! Didn't adjust the seat which is awesome. Comfortable lounge area, sofas and bar seating. Love the customer service, thank you so much for the price match!

The owner is always pleasant to work with. His shop is pretty big and nicely kept! Even the waiting…read morearea is spacious and well kept. I've used his WiFi twice now during two different visits to do some virtual work as he worked on my vehicle! I call that exceptional customer service :)...he's very honest about the issues that may arise with your vehicle, and he's reasonable about his prices. I won't take my car anywhere else.

Rusty repaired my daughter's as well as my wife's car in one day. Both needed repairs on the…read moreexhaust as well as some additional work under the hood. Honestly thought it would run between $300-400 but, he was able to get them done for $225. Really appreciated his ethics-he could have charged us far more. Wood recommend Gateway Automotive to anyone! #greatjobfornotalotofmoney

Really good service. My auto was having problems and they fixed it. Recommed all…read more They help me and offer me to fix it and give a ride back home which is really rare and kind of them.

great business with even better work and amazing customer service I would highly recommend this…read morecompany to everyone and anyone needing some work done on there automotive needs or wants!

Great service. Great prices. I suggest if you want to get your car serviced well. This is the placeread more

Nice guy! Was communicating the whole time updating me with his time, had him just do a detail and…read moreturned out REALLY great for the mess he had to deal with it price was reasonable.

I had paid for my son to have some work done on his car I called this Pickett's fix it and the…read moreyoung man gave me a quote it sounded like a good deal since it was only some minor issues brakes oil change that kind of thing . Well he recommended we do some other repairs as well after he looked at the car so okay we decided to have those repairs done as well . So a few days go by and my sons car starts making a noise I called him back told him what was going on he said okay I'll take a look but then every time I asked when he could come out and look at it there was an excuse. Needless to say he never came back out and looked at it . I had to pay someone else and it ended up being some bolts that weren't tightened up . This could have just been an easy 10 minute fix of his mistake but he blew us off instead . For that I will not be going back and would not recommend him !! Very poor services

Excellent!!! I've been doing business with them for several…read moreyears now. The owner is top-notch! Honest reasonably priced and considerate. Very knowledgeable and has all the tools needed to complete whatever it is you need done. Fast and efficient diagnosis. diagnose transmission issues and completed the transmission replacement expediently I highly recommend!

DO NOT LEAVE YOUR CAR WITH THESE PEOPLE!! They're dumb as a box of rocks!! They over charge for…read moreparts, lie about labor time.... & then have the audacity to ask me to leave when I called them out, after I paid 650 for a 150$ heater blower motor, that didn't even work when I got in my vehicle!!! How this is legal, is beyond me!!! It's companies like this that need to be put out of business.... Do yourself a favor & take your vehicle ANYWHERE else!! Just not here... They're crooks!!!

I was very disappointed with my visit here to the Service Department. I called a told them the…read moreissue that I was having with my vehicle. They told me that they could fit me in the same day. I drove up there and told them that I would wait for the vehicle. in their customer waiting area. Their waiting room is adequate. They have free wifi, television, coffee and soda. It is not other comparable service centers, that have their own cafe that serves complimentary food. There are lounge chairs and workstations available. The staff there is nice, but I am not comfortable with some of their practices. I was told that there was a recall on my vehicle and that they would diagnose the issue with my vehicle for a fee. When it was all said and done, they completed my vehicles recall, and told me that they think they diagnosed my issue, but it would cost $500 to fix. And get this, the fix may not even work. So, that costs me over $90 to tell me that something is wrong with my truck and they could try to fix it for $500 more dollars, but no guarantees. I was floored. To add to my issue, I did not get a print out or any documentation of what they found (mind you I paid $94) so I could take it elsewhere and see if they could repair the issue they found. I left with my vehicle that my or may not be able to be fixed according to them and a receipt for absolutely nothing.

Teach their staff to be more respectful and professional! I have spent a lot of money on 2 vehicles…read more and I am not going to return for a 3 rd now

made appointment for oil change and it took almost 2 hours to complete.........never again !!!…read more ... and of course they wanted to sell me a cabin air filter too..........

Oil change took three hours, and Melissa had no clue what was going on with the process.read more

11/29/2025 you're A.M. worker is extremely rude and hateful. Wouldn't even talk to me. I asked how…read morethey were doing this morning. Ignored. I tried to pay with points for an item, he was extremely rude about it and denied it. Thanks. When I said have a good one I was also ignored. I am so sorry that I interrupted the useless smoking break you went outside and took after being grateful. Guy acts strung out. Also product being stocked seems to not get done around here. So I'll just stick to the speedway by my house. Never the night shift that acts like such hostile animals only the morning shift. Appreciate that negativity this morning!