My car was damaged while in the care of Hubler Chevorlet. My husband brought my undamaged 2016 GMC Terrain in to Hubler to have the rear passenger tire looked at because it was leaking air. When I got my car back the door was making a popping sound on the driver side, the driver side front fender had been damaged and it was now rubbing the driver side door. So now the door would make a popping sound upon opening and closing. When I informed management, Dan-Service Manager, he gave me a lot of pushback before offering to review the videos that are in the service garage. Once he had finally offered to send a request for video proof, he also asked me to bring the car in the next morning so he could look at the damages, stating that he would be in the office at 7 AM. I arrived to Hubler Chevrolet at 7:30 AM, and Dan was not there, (I had informed him I had to be to work by 8am, ensuring he would be there by 730am), he arrived at 752am. He looked at my vehicle and stated "I see this all of the time, it probably didn't happen here." (He still hadn't received the video proof). After a quick look, he sent me on my way, without fixing the door so the metal was not rubbing to prevent the popping sound and further damages from happening to my vehicle. About 1230pm the next afternoon Dan contacted me, while at work, stating that, "Christine" the service technician, remembers my car door popping when she got in it." I asked if this was documented on the work order since she specifically remembered my vehicle between of all of the vehicles she had driven that day, Dan stated "No" she did not document this on the work order. I then asked him if he had reviewed the video, he stated "No" he also hadn't reviewed the video. There were no visible scratches or point of impact on my vehicle, which was clear this happened on the lift and the point of impact was from underneath the car. The damages were so significant there would have had to be a dent or scratch if it had been damaged by anything other than a lift. After the phone call from Dan I left my job early, because this call had left me feeling as if Hubler Chevrolet was going to give me trouble with fixing the damages done to my car while it was in their care. I took my car to Ron and Sons Collision Repair and had one of their technicians look at the damages, they confirmed the damages had to happen on a lift, there was no point of impact, and there was no other explanation for the damages. The technician stated that the lifts have pads on them to prevent scratches or dents however this clearly had been done from the car being put on a lift incorrectly. They wrote an estimate for both the driver side and the passenger side of this vehicle, which amounted to approximately $350.00. They also fixed the door from rubbing against the fender so the paint wouldn't chip and prevent further damages from opening and closing the driver side door. I then took this estimate directly to Dan at Hubler Chevrolet. Dan then walked out in the parking lot and physically got underneath my car and said that he was going to contact Ron & Sons because he doesn't feel that there is enough proof that my vehicle was damaged on a lift. I provided Dan with the estimate and he insisted on contacting Ron and Sons while I was there, I got the impression he didn't believe what I said and wanted to catch them off guard, which is why he made three separate attempts to contact them on speakerphone, while he had me there in his office, without leaving a voicemail to reach Ron & Sons. I was questioned about my relationship with Ron & Sons, Dan wanted to know if I knew the technicians personally and if I had ever serviced any vehicles at Ron & Sons. Dan was unable to reach a Technician at Ron & Sons while I was there, so he sent me home and called me later that afternoon stating he spoke to Ron & Sons, however he still doesn't feel the damage were done by/at Hubler Chevorlet BUT they would go ahead and fix the damages (He STILL had not received video proof). Dan then informed me "Christine" said she remembered a black car with the door popping, not specifically MY car. He insisted that the damages happened outside of the time my vehicle was at Hubler Chevrolet leading to accusations that this happened somehow/somewhere that "maybe" my husband didn't want to share with me. I dropped my car off on Monday November 21st, the driver side was repaired poorly and the passenger was left untouched. The vehicle was not repaired at a body shop, instead they completed the repairs in house, & only replaced the plastic moldings on the driver side door, leaving an uneven space between both doors and the front fenders. I have always been extremely pleased with services from Hubler Chevrolet, unfortunately after this experience I will no longer be using Hubler Chevrolet to service or purchase vehicles from. I do not appreciate the accusations that were suggested about my personal life. As far as I know the video was never rec read more