Ive been going here for over ten years. My gums hurt. The doctor diagnosed as a tooth needing a root canal. $1500. I went somewhere else for a second opinion. I had a sinus infection. my gums hurt both top and bottom. A simple prescription of amoxicillin fixed my problem. Shame on you Stonehaven of Eagle Mountain. I won't be back. Your hygieneat , Sadde deserves better. read more

I had two fillings that were too close to the nerve then had to get a root canal on both teeth. Now have to get them crowned. Office staff was pleasant but dentist was the worst! read more

Very professional and kind workers. I went in yesterday to do a check up and they were quick with getting me in with the dentist and a hygienist. They did take a bit of time to seat me in the dental chair but other than that, there's no other wait. Also, I recommend getting there 5-10 minutes early in order to start your appointment right when you schedule it. I say this because sometimes paperwork needs to be filled out and it might take a little more time if you are bringing kids into the office with you. read more

Stonehaven Dental - Clean reception area! There's also a bathroom and a kids area. However, building is a little small. - General Dentistry Near Me - Eagle Mountain, Utah

You will be shocked with my experience or thinking that it happened to you! Don't go here and if you had to pay for something that seems weird like a cleaning I would double check with your insurance! That's not normal. Also! Please read all the negative reviews before you choose this Business, because they are true. I had the almost exact same experiences. My first issue was when I got a bill in the mail saying that I was going to have to pay for a cleaning that was 100% covered by my insurance. It was over $110. I contacted them and was told by an office employee that I would not have to pay anything it would be written off they were just trying to see what extra they could get from the insurance. Sketchy right there as they are scamming the insurance companies. Then I got another bill and was called a liar when I talk to Lisa their billing manager. When I told her that I was told I wouldn't have to pay by another lady; she told me they would never say anything like that, but have proof and dates as I was messaging my husband because we were both upset about the situation. She also told me that they always schedule two separate cleaning appointments. One is an evaluation and the second one is the actual cleaning so that they can make sure your insurance covers things and if they don't inform you. This was never done. I paid out-of-pocket as well for a laser treatment, because the hygienist said I had infections to my gums and this would help. However it was not covered by insurance so I paid for it, but the funny part is they went and build my insurance for it and then tried to make me pay again for it. Calling it a double cleaning and then tell me that I would not know the difference between a normal cleaning and a double cleaning, but I've been going to the dentist since I was five years old and I am in my 30s so I know the difference. They also wanted me to get a crown on a tooth when I went to somebody else I was told was fine it did not need one. The dentist never saw me he looked at my x-rays and just made a comment. I have never not had a dentist come and double check my mouth. Seem like all he wanted to do was get the heck out of there so the hygienist at all the work. They are highly dishonest and are scamming the insurance companies. Beware! Because of this experience I will not ever trust any healthcare facility again. read more

Terrible service in the office. Great Hygenists. But the people in the office can not get billing accurate. If you choose to go here, be prepared for suprise bills 6-9 months down the road, and plan on StoneHaven Dental blaming your insurance company for their inaccurate estimates. read more

The office staff was friendly and the office was clean, however, if I could give them less than one star, I would do so. First, the office staff tried to insist my adult daughter had a plan that paid less than the one she had, though they got my plan correct--we had the same plan. Now, for the work that was done. My daughter said the cleaning was done well, however, the dentist Dr. Kent, gave my daughter a treatment plan that included 4 crowns on teeth that did not need it on her top front teeth. He said he liked to do his crowns in 2's or 4's, at least 2, but better 4. She did not actually even need a filling. When it came to me, I had gone in because a tooth broke off at the gum. He looked at the photos, and came up with a treatment plan that included several crowns, and several root canals along with the crowns--including on my most recent crown that was in great shape and was not giving me any trouble at all. He also had several fillings listed. He wanted to put crowns on all 4 front teeth, and said they had to match. Only one of those teeth even had a cavity, according to him. He said he would not get to my broken tooth for 2 years, because he want to do all the other work first. He gave me a treatment plan that would cost me about $10,000 out of pocket, after insurance. I got the feeling he was just trying to fleece me and had no concern for my actual dental needs. Today, I finally got around to calling that office to cancel the follow-up cleaning in 6 months, for my daughter. I was told by the lady, around noon, that my daughter had never been in their office, and was nowhere in their computer system. I had not given her DOB,. She also said there was no McDonalds in Eagle Mountain, only Saratoga Springs, though their office is within sight of McDonalds, and we pass it all the time. I dutifully called their Saratoga Springs office to cancel my daughter's check up and cleaning for 6 months after the one they did, and they said she was nowhere in their computer system. My daughter came home and we got on her computer and got the EOB from her last visit online. It proved she had been there. I called the Eagle Mountain office again, and spoke to Amanda, whom I believe is whom I spoke to previously. I told her we had proof my daughter was seen on August 15, and was examined by Dr. Kent. I said we wanted the 6 month follow-up cancelled. Now, she had no trouble finding my daughter on her computer. She asked if she wanted a different appointment and I said no, we were not coming back. My daughter was on the speakerphone with me. She said she would mark her as a non patient. She then asked if I would be returning. I said no. She said she would mark me as a non patient. She did not indicate a knowledge of me on our previous call. I do not trust anyone in that office. I asked my cousin in Orem what dentist she saw and we went to that one in Provo, about an hour away. We will be returning there for certain. The staff was unbelievably wonderful in both visits. The dentist said it would be very bad to put crowns on those 4 front teeth, and said I did not need a root canal, but if he did not take care of a cavity right away, I might need one soon. I did need a lot of work done, but not what Dr. Kent said I needed. The filling and numbing was done so professionally and perfectly, I have never experienced that great a job at a dentist previously, and I am 75 years old. He said the spot where the tooth broke off was next most in importance, as there was decay in the root, and he will remove that next. He said I needed one crown and it could wait until we could save up for the co pay. All total, including the one crown, he estimated my portion at less than $980, and it could be paid as he went along, in smaller doses. Basically, it was night and day. I am willing to travel an hour to see the Provo dentist, but refuse to return to Stonehaven. I would advise others to avoid Stonehaven Dental. read more

Never go here I went in early last year complaining of a toothache that had been persistent for a while and gum sensitivity. The dentist was rude and wasn't in the operatory for maybe even 5 minutes. When the hygienist pulled up my x rays, he didn't even stay on a slide for a longer than a full second. I told him I believe I have a couple cavities and he claimed there weren't any, then left. Today I went to another office and on that same tooth I've been complaining about for a while has a cavity that's progressed so much that I now need a root canal. Everybody in the office was extremely nice. The dentist was not. My grandmother had a horrible experience with their dentist also. read more

STAY FAR AWAY! THEY DO NOT STAND BY THEIR WORD! I never had any problems with these guys when they were Hart Dental, but once they were bought out it became a different story. They wanted to charge me $200 more for a crown than another dentist in the area. They also started taking pictures that weren't covered by my insurance without asking me if I wanted them. But, my biggest problem is getting a refund for a crown that they over-billed me for. Service was done in October (before Dr Hart left). I discussed the overpayment in November at my check up, and was offered a refund. I called in January and asked them to refund me. No one called back. Here's a summary of my attempts to get my money back since then: 3/5 Couldn't reach Billing. Spoke w/ receptionist and asked for a call from the Billing dept. 3/21 No return call. Called again and left another message with Billing (apparently they wouldn't be in the office again until 3/25) 3/26 No return call. Called again and spoke with Lori. Pointed out two additional discrepancies on my EOBs and that my refund should be larger. She didn't know how to process the refund and would call me back after talking to corporate. 3/28 First time someone called me back. Lori said corporate was reviewing it and she would call me back. 4/15 No call back, and no refund. Called back and left message for Lori. Meanwhile, I discovered another $20 discrepancy. She called me back 30 min later and I told her about the discrepancy. She said she would call corporate and would call me back. 4/18 No return call. Called again and left message with a receptionist. She said Lori would call me today or tomorrow. 4/19 No call back. Called again and receptionist said Billing wasn't in today. Left another message. 4/25 no return call. Called again -- first rep hung up on me. Called again, and rep took my number and said she would call me back. Went to the online chat and figured out where Lori worked, and drove in. Sat in the lobby for 20 minutes waiting to talk to her. She said she was waiting on one last person to authorize the refund, who was in a conference, but hoped to have it done today or tomorrow. 5/15 No response from Lori. Office manager replied to my Google review from last 4/25. When I called Lori today for an update, she transferred me to the manager who told me they aren't going to refund ne. After 6+ months of being offered a refund, 10 phone calls, 1 online chat, and 1 visit into the office (where I sat and refused to leave until I could speak with someone and find out what was going on), they told me the best they can do is offer me contact info for Dr Hart and a new copy of my bill showing the balance owed. Gee, thanks... Stay far, far away from these guys! I can't believe that after all this time, they aren't standing by the FIVE promises I was given for a refund! It sure makes you wonder what else they are lying to you about. read more

AVOID!!!! super shady business practice. As mentioned in the other reviews. I went in to fill up a cavity. I was told it would be 60 bucks after insurance. I signed all the papers and paid the fee. But a week later I got a bill for 160 dollars plus the 60 bucks i paid at the office. Shame on these people. Stay away!!! read more

I went to them because they were near where I live. Didnt think to check reviews. Wish I had. I went to get a service done on my bottom denture. They sent it in to the lab for a day. When I got it back it hurt my gums so took it in to try for an adjustment. The dentist was nice and did the adjustment, but didn't work. Made my gums sore. Went back to try again, adjusted again but after a day started hurting worse and as it was right before the weekend couldn't get in to discuss what to do. So for almost 3 days had to just eat soup , yogurt and vitamin shakes. By that time I lost faith in their ability to fix the problem . I had no insurance but had made a deal to pay payments for the service. My down was about $170 and they took my card number to use it for the other 2 payments required. So I went in and told them how I felt and asked if they'd refund the two payments I'd paid in advance --just keep the first one for the "service" performed as I was going to have to try somewhere else. They absolutely refused. I'm over 80 just have soc. sec. and help from my kids. Not impressed. read more