This place rules. Everyone is so friendly and helpful. I had a filling and my wisdom teeth removed…read morehere and it was less work than an oil change in my opinion. The scheduling is very easy. Also the dentists and hygienists are not judgmental at all. I hadn't been in 4 years and they were just happy to see me come in. Would highly recommend, especially if you dislike the dentist.

I cannot praise these guys enough. My daughter is really scared of the dentist right now, and she…read morewas terrified of getting a filling. Dr. S and Jaime were incredible patient and kind with her. They took time to explain the whole process, and they didn't rush her. The whole procedure took way longer than it should have, but I didn't feel rushed. Somehow we made it through the three filings. And Lexi is a great dental hygienist. She gives great advice on how to keep your teeth clean without judging you. Thanks everyone! We really appreciate your work.

The staff were polite and the office itself seemed clean, but my experience had some issues. The…read morecleaning itself was fairly uncomfortable and I repeatedly got water sprayed up my nose while lying flat, which made the appointment stressful. I was also asked multiple times for a driver's license and about where I parked, even after I explained that I can't drive and provided my passport as ID. It would be more inclusive to ask for "a form of ID" instead of assuming patients have a driver's license or drove to the appointment. As someone who is autistic and cannot drive, that felt extremely dismissive--especially after I had already explained it. The staff were otherwise kind, but I hope the office can improve these aspects for future patients.

AMAZING GROUP. I am no longer terrified of the dentist because of these guys they take such good…read morecare of you and it's all about communication. Thank you so

Truly the best dental experience I have ever had…read more I went from a horrific experience to making a thank you gift with tears in my eyes because of the staff at white pine & the lovely Dr Smith. Would highly recommend

This dentist refused to pull an infected tooth because of fear that it could (crack more) break,…read morepossibly affecting HIS insurance from malpractice?!! And he would only refer me to a very VERY expensive oral surgeon that required upfront payment of $2700 to pull my infected tooth. So, unable to afford that, I lived with it for another year and a half while it caused me much further suffering and pain. I finally found a qualified dentist who was willing to do the extraction for a mere $40 - at The Denture Company Boise. He was very kind and very fast. Helped me on the very same day I went in. Do yourself a favor and AVOID White Pine Dental at all costs. Their X-rays and referrals cost me MORE than the other dentist who actually DOES the work. The BBB should shut White Pine down.

I haven't been to the dentist for years, but it was due to the lack of insurance. When I called…read morePony Express I was expecting to pay about up in the hundreds for a cleaning and an exam. When we where talking they told me that I would have to pay $99 for an Exam, X-rays and a cleaning. The girl I talked to made me fell like to was really listening on what I was saying. When I came in on my apt day I was greeted promptly and sweetly, when I finished my paper work they where fast to get me back. The assistant was really friendly. When Jill came in to clean my Teeth she was super nice. She has the softies touch and as she cleanse she educate's you as she go's. When Dr. Schmutz came in he did his exam after the exam he talked to me not at me, and explained everything to what he was concerned about, to a plan of action. Everyone was super friendly. This has been hands down the best experience I have had in a long time in a dental office. p.s. They have ice cream....

My husband is deathly afraid of the dentist, we came here and seen Dr Tornow. He had to extract my…read morehusbands front tooth and did an implant. He is so professional and genuine he made us feel very welcomed! Couple weeks later Jill the hygienist did teeth whitening called in office glo on my husband and he was able to get 5 shades whiter by the end of his visit. I highly recommend this office! Beautiful office and located very conveniently.

I'm visiting from Texas for the weekend and currently waiting on a permanent crown back home…read more Unfortunately, my temporary crown broke while I was here in Salt Lake. I called several offices the next morning in a bit of a panic, and this office had me in within an hour of my call. Dr. Bye took great care of me. He assessed my front tooth, repaired my temporary crown, and secured it back in place. It was such a relief! The exposed nerve was incredibly sensitive and painful, and I was worried about enjoying my trip and taking pictures! Dr. Bye has an incredible bedside manner. He made me feel comfortable right away, cracked a few jokes, and was so easy to connect with. I'm truly grateful for the quick help and kindness while I was away from home. 10/10 Highly recommend!

My experience is that I literally couldn't get an experience after multiple attempts. My wife and I…read morehad moved and were looking for a new dentist downtown. I contacted them through their website to try to set an appointment ... Nothing. I called them ... No answer. I called again and left a message ... No callback. No amount of trying to contact them has resulted in anything. I still haven't heard from them. I did some looking through online reviews and saw that I'm not the only person who's experienced this from them. Not sure what's going on there but it certainly didn't inspire any confidence. I hope whatever issues they're having improve.

I was uncomfortable with the Hygienist I saw earlier today. I went for a cleaning and the…read moreHygienist was very rough the way she handled my mouth. I have a tendency to gag, so I kept pushing her hand away to get some air and wipe my wet mouth. She said if I keep pushing her hand away she will end the cleaning. Then she tells me to raise my hand if a problem occurs afterwards. I never got my teeth polished she said the machine doesn't work. She did a beautiful job cleaning my teeth and gave me a generous goody bag. Overall, the Hygienist was friendly and was knowledgeable except for that one rude incident.

Anastasia is one of the best dental assistants i have ever had. She is so kind and compassionate…read more And anytime that I struggle while I'm sitting in the dentist, chair, she does everything she can to help calm me down and accommodate me. Genesis Dental is very lucky to have her. She's just great.!!! Thank you for all you do Anastasia!!

Dr DeMille may do good work but, the office staff and billing is HORRIBLE!…read more They do not honor their own quotes and charge a lot more if you try to use insurance. After paying off the balance, they will send additional bills in the mail adding extra fees which were never discussed or included in the original quotes they have their patients sign before starting any work. When dental insurance pays more than the estimate, they won't return the extra money they collected or even apply it to future work. Even taking in the insurance EOBs (showing the insurance paid hundreds more then their estimate), they keep the extra money. Also, if THEY cancel your appt within 48 hours before the appt time, THEY CHARGE THE PATIENT a cancellation fee. Very dishonest way to conduct business.

I strongly urge others to take the billing concerns shared by previous patients seriously (Google…read moreReviews). I initially trusted the positive reviews, which unfortunately led me to this dental office--an experience I regret. Despite having active Delta Dental coverage, I was charged $39 out-of-pocket for a regional block anesthesia because, according to the office, my insurance "denied it." After personally contacting Delta Dental, they confirmed the charge should not have been applied and even contacted the dental office on my behalf. This indicates a troubling pattern of unbundling services in a way that bypasses insurance coverage. Additionally, they will try to get you to use "better quality materials" that is not covered by insurance--something not clearly explained upfront unless you ask them and to remove it they add it on and only remove if you read the paper and ask them about it (e.g Nano-Hybrid Composite). When I questioned the charges, the office threatened to send the unpaid balance to collections, citing "Utah law" as the reason patients are responsible for all uncovered portions and said they could work a "payment plan" as to balm their charge as if they are helping you instead of correcting the error. This practice also uses high-end x-ray machines and frequently performs excessive imaging, which appears more designed to increase billing than improve patient care. These unnecessary x-rays result in inflated costs to the insurance. In total, I paid $209 out-of-pocket for a routine cleaning and the removal of a single wisdom tooth (that's with having Delta Dental insurance coverage )--despite Delta Dental confirming my total out-of-pocket cost for everything should have been only $170 (So, I basically paid $39 extra (reg. block anesthesia | something I should have not been charged for - unbundling). This discrepancy raises concerns about whether this is a case of unethical billing practices or a lack of proper understanding of insurance protocols. I lean more towards unethical billing practices because this Dental Office has done it to other folks as-well, I understand mistakes, but it's happened what seems like a lot to other folks as well based on the low-star reviews, now me included. Based on my experience with billing here--and similar reports from other patients--I recommend seeking care from a dental provider that prioritizes transparent billing, ethical practices, and patient trust.

I highly recommend Dr. Cap's he is one in a million he has perfected dentistry, knowledgeable, and…read morethe first dentist in 50 years listened and fixed my teeth. He and entire staff, knowledgeable, kind and efficient. I thank you from the bottom of my heart.

Friendly and accomodating staff, attentive and timely care. The office is clean with a relaxed…read moreatmosphere. Been to many a dentist over the years and by far, Dr. Capecelatro and his staff are my favorites. Just saw them for a cracked wisdom tooth; my experience was awesome. I know that dentristry and awesome are incongruent terms but this team manages to pull it off. Dr. Capecelatro and his team are accomplished, and highly skilled professionals, all with a great sense of humor. The atmosphere is relaxed and welcoming, plus no one puts you on a scale! I walk in and I always feel like a part of the family which makes 'going to the dentist' a great experience. Thank you all!