1. Stone Creek Surfaces

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Louisville, TN

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Stone Creek Surfaces

5.0 (1 review)
Open • 8:00 am - 5:00 pm

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11 years ago

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Kitchen Sales - 2500 Hoitt Avenue kitchen and bath showroom location

Kitchen Sales

4.7(7 reviews)
7.4 mi

When I purchased my Condo, I did an extensive remodel which included a new kitchen, two bathrooms,…read moreand a laundry room. I selected Kitchen Sales at the West Knoxville location for the project. Patrick Keck was my designer and working with him created a smooth and relaxed experience from start to finish. Patrick was professional, responsive, trustworthy, dependable, worked exceptionally well with other contractors and suppliers, and went above and beyond to make sure I was more than satisfied. Kitchen Sales provided me a condo full of lovely cabinets with skilled installation at an exceptionally fair price. Without question, I give them 5/5 stars and will recommend Patrick Keck as a designer and project facilitator. The company is fortunate to have Patrick as he represents them well. Thank You Kitchen Sales! Bravo!

Kitchen sales recently completed my kitchen remodel. Very happy overall with completed project…read more Steve the designer was very helpful from the start. Although the job was small relatively speaking Steve treated it like a major overall. Steve has a good eye for design. He made some minor changes in our layout that makes our kitchen more functional. Utilized all the space wonderfully. Glen the contractor was very meticulous. When my wife ask for some trim work to be corrected he did it with a smile. He worked at our house for 12 straight days to complete the job. Wish I had the money to keep him on retainer. Very good and has a very pleasant disposition. Unlike many in the field he goes by the mantra the customer is always right. Overall very good job from start to finish. Some minor issues along the way but was taken care of. Job drug out a little longer than expected. Would certainly use Kitchen Sales when I do my bathroom.

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Kitchen Sales - Houzz Best of Service Award 2026

Houzz Best of Service Award 2026

Kitchen Sales - Get the Color of the Year with Decora at Kitchen Sales Knoxville TN

Get the Color of the Year with Decora at Kitchen Sales Knoxville TN

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Ferguson Home

Ferguson Home

2.6(14 reviews)
7.8 mi
•$$$

A year after having a disappointing experience here, we gave it a second try--only because we have…read morea huge kitchen project, and the non-Big Box options for kitchen lighting and appliances are still somewhat limited in Knoxville. This visit was the opposite of last time, I am relieved to say. We were greeted and offered help as soon as we walked in, and they offered no pressure when we preferred to browse without assistance. Twice while we were there different sales staff checked in, but again they were solicitous but not overbearing. The showroom is stunning and spacious and offers customers the best selection of higher-end appliances and fixtures in this area, although you can find similar quality lighting at other local showrooms and galleries. The prices are steep, so don't go in expecting any great bargains. This visit made me hopeful that management has addressed the customer service issues that marred what was otherwise a key design destination for builders and renovators.

Ferguson HQ does not know what customer service is, or how to answer a telephone. no one in the…read morecentral office has answered any of multiple calls; this happened during our order phase, back order period, and now during our warranty repair need. Now the good news: My plumber gave me the name of his outside sales contact, Hunter. Hunter responded to my call within 10 minutes. He wasn't connected to our original order or shipment, But he helped educate me and offered to connect me to the person who could help on the replacement. He went above and beyond. Thank you

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Ferguson Home
Ferguson Home
Ferguson Home

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Premier Kitchen and Bath

Premier Kitchen and Bath

1.0(1 review)
5.3 mi

We recently built a home and had the unfortunate experience of being referred by our builder to…read morePremier Kitchen and Bath in Maryville, TN. If you are building a custom home, this is NOT THE BUSINESS YOU WANT!!!! The owner is not experienced in working with custom homes. He even admitted that to me after we were in the midst of completing our home. He is rude and unorganized.....very unprofessional. When you call the office, nobody can tell you anything without going through him first. Problem is, he would not return a call most of the time. The "designer" who was helping us would not call back with an answer to any of our questions. Our cabinets were delayed causing other work to fall behind. A project that should have taken no longer than 9 months took 13 months, thanks partly to his company. The countertops were a nightmare....not cut to our specifications, and a huge ugly seam through the middle of one of my countertop areas. The company he uses is located in Chattanooga, and English is their second language, but some of the workers have not mastered our language. I am all for free enterprise, but don't send someone who is unable to communicate with the customer. We wanted someone else at that point, but was told by our builder that by law we must give them a second chance. They were redone and seemed ok. We have since found flaws in the workmanship and are waiting to be scheduled to have a rep repair the flaws. I am hoping this won't take 6 months or more. My advise is to seek other cabinet companies in the surrounding area. Take your time in deciding. I failed to do so and have been very disappointed.

Stone Creek Surfaces - kitchenandbath - Updated October 2026

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