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    Stone Creek Surfaces

    5.0 (1 review)
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    Premier Kitchen and Bath

    Premier Kitchen and Bath

    1.0(1 review)
    5.3 mi

    We recently built a home and had the unfortunate experience of being referred by our builder to…read morePremier Kitchen and Bath in Maryville, TN. If you are building a custom home, this is NOT THE BUSINESS YOU WANT!!!! The owner is not experienced in working with custom homes. He even admitted that to me after we were in the midst of completing our home. He is rude and unorganized.....very unprofessional. When you call the office, nobody can tell you anything without going through him first. Problem is, he would not return a call most of the time. The "designer" who was helping us would not call back with an answer to any of our questions. Our cabinets were delayed causing other work to fall behind. A project that should have taken no longer than 9 months took 13 months, thanks partly to his company. The countertops were a nightmare....not cut to our specifications, and a huge ugly seam through the middle of one of my countertop areas. The company he uses is located in Chattanooga, and English is their second language, but some of the workers have not mastered our language. I am all for free enterprise, but don't send someone who is unable to communicate with the customer. We wanted someone else at that point, but was told by our builder that by law we must give them a second chance. They were redone and seemed ok. We have since found flaws in the workmanship and are waiting to be scheduled to have a rep repair the flaws. I am hoping this won't take 6 months or more. My advise is to seek other cabinet companies in the surrounding area. Take your time in deciding. I failed to do so and have been very disappointed.

    Stone Creek Surfaces - kitchenandbath - Updated May 2026

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