My riding mower needed work due to a broken drive belt. I had dealt with this company before at…read moretheir old location and was very pleased so since they have moved to a newer and bigger location i figured I would give them a try at this new location. I needed pickup and delivery. They arranged that and the pickup was quickly scheduled. The repairs were quick and done right! All the personnel were friendly, professional and explained everything they did to get my mower running like new. The price was very reasonable and delivery was made that same day. Great service, price and parts galore this is the " go to" place for yard machines that need fixing.

My sister has our fathers old mower. It's a 2000 John Deere. The wire that connects in order to…read moremake the blade engage kept coming out. We sent it here 5 times. 5. We spent over $200 just to have it hauled back and forth. This company picked it up twice because they never fixed it they just kept cutting the wire shorter which made it even harder to clip. The last time as soon as it was taken off the trailer it didn't work. Finally they looked over the mower and despite everything working except that one wire this is the estimate they sent us to "repair" this mower that's over 20 yrs old and can be bought brand new for less. They wanted almost 2300 for work "needed" despite them having the mower 5 different times. We told them forget it and they returned the mower with all the belts off and even the hood disconnected. My sister is retired and has been more than patient. You used her up.

I love this feed store. I can come here for name brand feed like Purina or opt for their own…read moreversions of horse, goat, chicken, cattle feed, etc. They also carry gates and fencing, farm animal medical supplies, misc hardware, live plants (including fruit and vegetable plants in season), bedding, mulch, hay and even saddles and some farm clothing. I love supporting local businesses and this one is definitely worth supporting. I've been buying here for years and feel like they work hard to keep prices low and in line with larger feed and farm supply stores. The staff has always been friendly and helpful to me.

This is a nice place for a farm store. Local at its best, thats for sure. They have everything…read morecountry you can think of. Their clothing is good. Priced fair. Would recommend.

Very nice, knowledgeable people and they're always happy to help which is very refreshing. I will…read moredefinitely be using them for my pool service.

A Wonderfull variety of plants, farm products etc. many that are not available elsewhere…read more Outstanding customer service. Highly recommend.

family owned great people to work with very helpful / friendly and they know what they are doing !!!read more

Stopped in to shop for granite countertops. Nice storefront, inviting atmosphere, many choices…read moredisplayed. One customer was talking to a sales person so I looked around while waiting. A couple came in a few minutes later and was greeted by another saleswoman, they told her they were already working with someone so she smiled, turned her back and began working in the computer. Hmmm well so much for customer service. You only get one chance to make a first impression, this wasn't a good one. I waited politely and tried to gain her attention but she wasn't interested. I'll take my business and money elsewhere.

Great and extremely fast service. I have a Generac portable generator that I couldn't get started…read morein the 4 years. An ice storm is coming, so I called around, but other small engine repair shops touch it. since the storm is to hit three days from now I needed service on short notice. Their rep told me to bring it in, and they would try to get it worked on ASAP. I took it in around 10:00 this morning, and they fixed it by 1:00 this afternoon! The price was good, but the service was next level. I'll definitely use them from now on, and refer anyone who needs small engine repairs. My generator is ready for the storm. Thanks again.

When pricing out a mower I found myself looking at a Toro 54" at Lowes. I like doing business with…read moresmall local businesses so I chose Dickens as the price was the same and they offered a winter warranty service. It was described as a service that looks over the mower and repairs or replaces any issues found under warranty . I received a text saying the winter service was almost over so i called and got on the schedule. The mower only had 13.1 hrs on it and I just changed the oil and filter at 13hrs. I shared that when it was picked up. Today I received a call that the service was done and it was $329. The manager said I misunderstood the text as this was for a "service" not the selling point "warranty service". After a heated discussion the manager said he'd take off the oil change so $250. After I shared I'd be informing others of their way of doing business he said you can come and get it (obviously return delivery was not available to me anymore). At the store the manage put the price back at $329. He said if you're gonna share how we do business then I'm not going to cut you a break. So I suppose my silence would have saved me $79. There are several options when looking to spend over $4k on a mower. Don't get caught up in the fancy "double speak". At the end of the day their just another business taking advantage of the customer .

Called for service on my hot tub. Poolwerx was only interested in pre-charging my credit card…read more They scheduled an appointment that was outside of the dates I was able to meet with them. With over a week's notice, they refused to reschedule. Horrible, totally unacceptable, beyond normal commercial standards in customer relations. One star is an overrating.

I have been a loyal customer since I bought my home with a pool in September of 2022. They offer…read morecomplementary water test and are always willing to give advice and recommendations. Their inventory is fully stocked and their prices are competitive. The Staff is very Friendly and Knowledgeable. I highly recommended Poolwerks in Lenior City.

I walked in 20 minutes before closing. I was greeted with a smile and asked if I was looking for…read moresomething special. I had a half dead corsage and boutonnière I carried into the store- from a purchase I just received from another florist near by. I asked the woman if she had anything I could purchase for a school dance the next day. She said she would see what could be done and left me for a few minutes- she returned with a smile on her face and said we can get it ready for you "right now" I waited in their beautiful store for about 10-15 minutes when just like magic, she approached me with the most beautiful rose wrist- corsage and boutonnière and saved the day for a special high school couple in Seymour. Thank you for your impeccable customer service and beautiful work!

Wow! Just absolutely beautiful flowers what design and talent! This is my go to place to send to…read morefriends! Thank you!