I had my linen vest altered because it was too big through the armholes and body. The alterations…read morewere done exceptionally well. I feel confident in my new vest. When I look around at other people wearing sleeveless vests, I notice that there is often a gaping fit. However, my vest fits beautifully, as if it was tailored specifically for me. Thank you.

Awesome local, family owned and operated, always excellent quality. They are well knowledged in…read moretextile construction and alteration techniques, and they don't take short cuts or cheap out on craftsmanship. I always trust their work and you can tell how busy/in-demand they are with the projects they have waiting on their rack. They only take cash or debit, and worth the wait time for alterations.

I am highly recommending the Instant Tailoring for their the best of the best in town high quality…read moreof service. They are very professional in their job, the place is very clean, very accommodating and respectful owner and staff plus, they accept rush minor jobs like pants shortenings. God Bless to the owner and the team.

It's convenient for me to use them (open 7 days/week, in a mall) and they're a typical "mall"…read moretailor. They're fairly busy and prices are fair ($8 for regular hem on skinny/straight leg denim, $10 for wider legs, and $16 for original hem). Hemming dress pants with lining is about the same as an original hem. I haven't had any major alteration work done and personally would go to a more specialized tailor for that, but no issues with hemming - they're pretty good with the length but there is sometimes some slight uneveness with the stitching. The major downside is they're slow. It's typically 6 days to get your items unless you pay the addtional $2 rush fee.

Worst experience I've ever had with a service business. The staff was hostile, rude, and…read moredismissive--zero customer service skills. The actual work was horribly sloppy and rushed, showing no attention to detail. Most insulting was that they returned my item visibly filthy with grease and grime, even though I delivered it perfectly clean. Unacceptable attitude and quality. Avoid this business at all costs. I will never go back. Extremely expensive as well go somewhere else!

I have been going to New Stitch for several years now to get pants and jeans altered and I have…read morealways been happy with the results. I would recommend giving Joanna and her team a try!

Walter helped me out when I had alterations to be done on a tight time frame, quality work super…read morenice guy

Walter has been altering and hemming my pants for many years, at least 15 years…read moreand has always done a perfect job and he's such a wonderful man and happy working work and always bends backwards to make sure you are looked after and happy, especial nice is the great talks we have about history and his colourful past. always a joy . will be bringing him a big load of clothes to alter again real soon. see ya Walter - Peter

These guys have always been great. Super nice. Clean location. They know their stuff…read more I've had pants hemmed and suits tailored. They're very good

Fantastic tailors, I brought in a blazer and dress, the alterations were perfect...I can't…read morerecommend them enough!

No nonsense tailorship, complete with courteous service. Louisa and her partner are pros and they…read moredo good work for a reasonable price. They do a variety of alterations, and they will give good advice on how to alter the item so that it will give you a good fit. They are smart, honest people who make very good use of the small space they have. I've been to other places in Richmond and in terms of prices, quality, and service, they are the best.

It's tiny shop inside Richmond Public Market, they do average job but the price is so reasonable…read more I have taken my jeans, pants to Louisa for alterations for a decades and happy with her good job. She did custom made the duvet cover (use 2 flats sheets to make it) for me and charged me under $30.

If you can work around the language barrier, the tailors here know what they are doing. Shorten,…read moretake in, prices are reasonable and items can be done fairly quickly.

Never judge a book by the cover…read more At first glance, once you walk in the door, you will see lots of garments all around. The place is messy, small, and not a lot of room to move. Saying this, the lady who owns the place is knowledgeable and kind. She does most of the work and have been in business for awhile. You know she's good when her clients followed her from Dunbar to her new location in Kerrisdale. There is side street metered parking. The place is on the second floor.

Susan is the best tailor that I've been too. I've tried alot of them around Richmond, but none of…read morethem do as good of a job as Susan. Soooo happy with her! And her little dog that greets you is a sweetheart too!

I agree with the first review that the work is done very well and at a reasonable price. I have…read moretaken many pants and suits there are always done right. I buy from the Hugo Boss store (they don't do alterations as they are an outlet store)at MacArthur Glen and then take them the Susan Tailoring for alterations. Usually takes 4-5 days. Note that they take cash only! Just like the old days.lol

I brought thick wool cardigan and ask if they have similar wool to repair,the lady who work there…read moresaid "yes",then i paid . After few days I go back to pick up,I found out they were just using ordinary thread to sew my thick wool cardigan,and I found another hole in the cloth that was not there before. They were also very unprofessional, using a thin hanger to hang a chunky wool knitted cardigan,causing the two sides to be of different length.

The only time people write a review is when they have to bad mouth about the establishment…read more Considering the work load I noticed, I'm sure a lot of customers were happy with the results. Rude employees, come on. What do you expect from women pre/post menopausal stage. Thanks to Yasmin, my alteration turned out flawless. I also requested to give back some excess cloth and it was granted. Hemming is of better quality than original. Great value for the money.