They were hired through Home Depot to install a new water heater for me. My service window was…read more10am-12pm. No answer from them at 12:12pm. Had to reach out. Then decided to tell me that they are running behind. Could not give me an update to when. 1:54pm still nothing. Had to call Home Depot and ask what is going on. 2:59pm at my house with no heads up. Upset that no one is home now. Finally called me and I told them I will be back in 30 mins. They came inside and tried to tell me I needed all of these things. Told them I didn't need them and they said then we can't do the install. Ask the guy to leave and he did. The best part was he said it would take 6 hours to do the job and drain the old tank. Now I know why they are behind.

I got a quote and though I didn't accept the bid we got talking about the project and I later let…read morethem know of needing to have the bathroom floor done. They gave me a positive response on what it would cost and I gladly accepted. Very punctual and professional and completed the job in less than 3 hrs. Perfect in every way. Highly recommend

We've used Robert twice now; for a backup sump pump and now for a water heater. He was the first…read moreto get back to us when we called about getting a new water heater and he was here the next day. Under 2 hrs and we were back in business. Robert is a great guy and does a great work at a very fair price. Couldn't recommend more!

Exactly what I am looking for , Excellent Service ! , Friendly , responsible and quick…read more I will recommend him for any further plumbing services for anyone .

They eventually got the shower fixed, but took my relatively new shower head and replaced it with…read moretotal garbage that I then had to replace with a decent shower head. Had they asked, I could have asked them to leave what was there, but they didn't ask. At least Hyatt's sent capable people out to fix what the first two messed up.

26 March 2026, Gabe and another worker showed up to see what to the problem with water leaking…read more Gabe checked it out said he had to leave to get a pump. I ask him if he would check the water heater,because I had no hot water.. He said he would. Got back water went down, had to leave again to get rubber pipes blue ones. Took to he others off and told me there was no warranty on his work. When I talked about the water heater heater,Gabe told me I would have hot water in 45mins to an hour. That was not true I had none. Was charged for the work. Had to CALL back and told the lady at the desk I still had no hot water, even ask Gabe if he would wrap pipes. He had no tape. Two other workers came out and checked the water heater, replaced the thermostat and toilet flap . They told me I would have hot water in 45 mins to an hour. They told the truth. My concern was we with Gabe and the other worker. No warranty on the pipe work and they led me to believe they checked the water heater and didn't. Was charged for both days. Now have to be concern with the pipes, if I will have to get them replaced again .

Kyle was amazing!!!!!!!!! He went above and beyond what was needed! Our job was outside his scope…read moreof practice and he made the calls for me and had the right people scheduled to Come out! I cannot say enough amazing things about him!!!! Also, Lexie on dispatch took my call, had me scheduled the next day! She went above and beyond preparing me for the steps leading to Kyle's arrival including notifying me that he was on his way!!!! This is how customer service is done you all!

I am satisfied with the service. It was professional, timely, and met my expectations.read more

Our main drain was clogged and Mr. Minard very promptly answered our call for service and arrived…read moreto fix our drain the same day we called and at the agreed upon time. He was very nice and quite efficient. Unclogged our drain for a very good price and the whole service call lasted maybe 30 minutes and gave us a 6 month guarantee!! Great service!

We had a sewer backup on a Saturday and Matt from M and C Sewer and Drain 937-926-3922, just north…read moreof town checked the line with a camera and cleared it. Fortunately the line was intact but rough areas of the cast iron pipe are prone to cause buildup. We will have him back yearly as prevention. Friendly, reasonable and prompt service for our emergency. What a relief.

Gem city plumbers is a fantastic company. They knew how to solve my problem and get my plumbing…read moreback up and running after my water heater went out. They were very professional and knowledgeable about all things plumbing. The best part is they never once tried to up sell me on stuff and just gave it to me straight. Their prices were very fair compared to plumbers I've used in the past. I will definitely be calling them in the future for any of my plumbing needs! Thank you Gem City Plumbers!

From the owner: We're Dayton's Local Plumbers, offering both residential and commercial services! Need your drains…read morecleaned, call today!

Needed a small plumbing repair done at my commercial location. Nate H. responded and took care of…read morethe problem. Very prompt service and reasonably priced. A Thank you to Nate for excellent service. Duane Goubeaud

I had a plumbing issue causing my toilet to be clogged. I called Roto-Rooter and asked for service…read morebut explained that my bathroom floor was sinking and the toilet was leaking along with the clog. I requested nicely for a person of smaller build come to my home because I was afraid of my floor falling into the basement, and they sent a man weighing about 500 lbs. I said nothing but thought about my conversation with the female receptionist about not sending someone who might cause more damage to my bathroom floor or toilet. The man walked into my house sits on my toilet, then goes to my basement, comes back upstairs and sits on my toilet again. I asked him if he fixed it and he stated "yes". I said, "that was quick". I paid the bill; over $500 and tipped him $10. After he left I flushed my toilet and it was still clogged. Roto-Rooter never refunded my money. Dooley Plumbing came the same day and fixed the problem. Only charged me $300 and wouldn't take a tip.

I had a 50 gal gas hot water heater spring a leak and needed to be replaced. They were able to get…read moreto me in a matter of a few days and quoted me the best price of the 5 places I called. They were professional, honest, and very personable too. It's nice to find a go to company for all your future plumbing needs!

From the owner: At Wright Choice Plumbing, our mission is to be the trusted source for homeowners seeking expert…read moreplumbing solutions and a commitment to exceptional service. We believe that plumbing is more than just pipes; it's about the safety, comfort, and well-being of families. Our dedicated team is passionate about providing reliable, cost-effective, and sustainable plumbing services that address the unique needs of every home. We aim to set the industry standard for professionalism, quality workmanship, and customer satisfaction.

Thank goodness that Watts Plumbing expanded their service to the Mason area. They were recommended…read moreas highly qualified and courteous professionals which held true for us. Chris quickly made the required repairs and provided much appreciated preventive advice before he left. Definitely recommend this thoughtful group of professionals!