Absolutely fantastic customer service. Just moved to the area and have never experienced the hard…read morewater levels like up here. Called in the morning and they sent someone out same day to check the old system that was broken in the house and test my water and give me options. They didn't charge me for the service call to check the old unit as it wasn't repairable. They came back next day to install and were quick and efficient. 7 year warranty on all parts, service, labor. Their prompt turn around time, can do attitudes and customer service are something you don't see much in companies anymore. I will definitely be using them for all my future needs!

They also have a location in Tipp City. (Not sure why Yelp only shows the Urbana location.)…read moreI have used them for: Water testing, Water softener, Hot water heater, Well advice, etc... They take pride in EVERY job that they do! I WILL use them again.

A and L plumbing here in New Carlisle…read more UPDATE: Rick the owner just showed up to our house unannounced and claimed he forgot. Then during our encounter he admitted to Tiffany calling and letting him know about my online review today. He was condescending and tried to deny several spots of damage claiming our skirting was previously like that. I acknowledged some small holes from the lawn mower and other areas but showed him the specific spots where his employees worked and how they damaged it. He argued and would not provide a resolution and left stating I can write all the bad reviews I want. I have submitted a complaint with the BBB officially. We used this company to repair our mobile home plumbing. They came out and looked and stated they would need to return tomorrow with a heater to unthaw the main line before they can asses the actual damage. Mind you they charge $90 per visit regardless if they fix it or need to come back. They come back the next day and work on unthawing some lines then find out our water meter is cracked and that has to be fixed before they can do their job (The water meter is the responsibility of the mobile home park) This is another $90 plus they charge us $60 for the labor of unthawing the lines so $240.00 total so far and our plumbing isn't even fixed at that point. We call our front office and have their maintenance man come the next morning and they replace the water meter. Then this company comes back out and replaces what needs fixed and then bills us an additional $900 dollars and states they are giving us 10% off. We pay them in full only to realize they have tore up our skirting around the mobile home. I call Rick on Thursday 02/05 and explain this to him. He states he would need to speak to his guys and then call me back and it might not be until tomorrow (02/06/2026). It is now Tuesday 02/10/2026 and Rick has never called us. I will include photos of the skirting damage for reference. Do not use this company if you don't want property damage with zero acknowledgement and resolution.

appears not to want and do a complete job. cabinet, sink, drain install…read more cut counter top, just the sink hookup after install

Our pump and dump water furnace geothermal system died in January so my wife and I decided to…read moreupgrade to a waterless geothermal system. When the system died we had to go to 100% emergency electric heat. Our house is 3200 SF and the electric bill was $800. Buschur's did a great job during the whole process. Their staff was so knowledgeable, respectful. honest, and friendly. We love the new geothermal, bill has gone down drastically. Also, we had Buschur's put 2 electric, and 2 wood burning inserts in our non functional fire places. Lastly, we had them install a mini split at the far end of the house to help heat and cool. Would definitely recommend Buschur's. We will be using them when our water softener stops working.

Buschur's did a fantastic job installing our gas fireplace. They were very respectful of the…read morecovid precautions and wore masks. They were prompt, worked diligently and the installation was seamless. Following the installation, we were given detailed instructions on all of the functions of the remote and how to use it. They kept us informed of what they were doing througHout the process. Thanks for doing such a great job, Trent and Ben. We love our new fireplace!

Water softener quality is fabulous! Service technician was really knowledgeable and polite, and the…read moreprice installed is very reasonable considering the type of water softener/purifier installed.

Good product, but customer service is terrible and manipulative. You can definitely find another…read morecompany to do the same work without all the extra fees and crappy management.

Wow is what I can say about this company. The owner Matt is amazing, very friendly and…read moreknowledgeable about his products. This is the second home we have have them install our water softener through out our house. They are very reasonable and care about there customers. Simply water is just great and they have an amazing and friendly secretary name Connie who should get a Grammy for her service. Thank you guys for taking care of our water in our home.

I've had both a Kinetico water softener system in my home and an R/O spigot at my kitchen sink for…read moredrinking water since 2009. Service has always been exceptional. Staff are friendly and professional. I can recommend without reservation.

From the owner: Water quality can no longer be taken for granted, and researching water treatment options can often…read morebe confusing and overwhelming. At Integrity Water Solutions, we understand the water challenges we face in our area. Our team of certified water experts are dedicated to informing and educating our customers about the benefits and impact of having high-quality water. We take the time to listen and learn about your family’s particular water quality needs. We'll provide clear explanations and recommend a water treatment solution that's customized for you, your family and your home, ensuring you feel informed and confident about your water treatment options. We feature Kinetico's unmatched performance and innovative line of water softeners, advanced drinking water systems and specialty filters to provide your family with a continuous supply of clean, high-quality water throughout your home. What are you waiting for? Treat your water with Integrity!

Gem city plumbers is a fantastic company. They knew how to solve my problem and get my plumbing…read moreback up and running after my water heater went out. They were very professional and knowledgeable about all things plumbing. The best part is they never once tried to up sell me on stuff and just gave it to me straight. Their prices were very fair compared to plumbers I've used in the past. I will definitely be calling them in the future for any of my plumbing needs! Thank you Gem City Plumbers!

From the owner: We're Dayton's Local Plumbers, offering both residential and commercial services! Need your drains…read morecleaned, call today!

I gave Crabtree a call at 11:30 pm on a Friday night because my sump pump died and my basement was…read moreflooding. Their calling service picked up and they took a message and promised someone would get back to me promptly the next morning. Sure enough Todd gave me a call they came over the next morning and swapped out the sump pump with a new one. He was professional and did a great job for a reasonable price. What more can you ask for. I highly recommended Crabtree.

We are so grateful that Brandon was able to visit our home, diagnose the issue with our well water,…read morereassure us about other aspects of water quality and the well/pump in general, and advise us about a solution, without selling services that wouldn't solve our problem. Brandon was then able to install an iron filter three days later, during Thanksgiving week! We highly recommend this company.

Kyle was amazing!!!!!!!!! He went above and beyond what was needed! Our job was outside his scope…read moreof practice and he made the calls for me and had the right people scheduled to Come out! I cannot say enough amazing things about him!!!! Also, Lexie on dispatch took my call, had me scheduled the next day! She went above and beyond preparing me for the steps leading to Kyle's arrival including notifying me that he was on his way!!!! This is how customer service is done you all!

I am satisfied with the service. It was professional, timely, and met my expectations.read more