Good product, but customer service is terrible and manipulative. You can definitely find another…read morecompany to do the same work without all the extra fees and crappy management.

Wow is what I can say about this company. The owner Matt is amazing, very friendly and…read moreknowledgeable about his products. This is the second home we have have them install our water softener through out our house. They are very reasonable and care about there customers. Simply water is just great and they have an amazing and friendly secretary name Connie who should get a Grammy for her service. Thank you guys for taking care of our water in our home.

They have missed 2 deliveries of salt. So we have no salt for our softener unit…read more I have called 7 times. Delivery goes straight to voicemail. Their recording is so annoying and very hard to listen to. All in I give them an F!

This company doesn't want your money. Save yourself some aggravation and go somewhere else…read more I began calling a month ago. I have yet to receive a single return call. I've tried reaching their sales department each time, left messages, left voicemails, everything. Not one return message in all that time. Probably about 15 calls in total, leaving 5 detailed messages. Avoid this place.

We have a reverse osmosis system that wasn't functioning at full pressure, and we also needed…read morefilters changed. Jeremy was polite, well-mannered and quickly fixed the pressure problem and replaced the filters, making sure all the drips and drops were wiped dry. When the charcoal filter is replaced, the water is murky initially. Often technicians don't flush the water to get rid of that. Jeremy did, I was so surprised and pleased. The in-home service was well worth it and less than expected, couldn't be happier.

Matthew delivered 10 bags of salt today. He is so polite and does everything i asked of him. My…read morewater softener is downstairs in my basement so its a real workout. He deserves my appreciation and i want to "thank him". THANK YOU MATTHEW HOPE YOUR DAY IS BLESSED!

Gem city plumbers is a fantastic company. They knew how to solve my problem and get my plumbing…read moreback up and running after my water heater went out. They were very professional and knowledgeable about all things plumbing. The best part is they never once tried to up sell me on stuff and just gave it to me straight. Their prices were very fair compared to plumbers I've used in the past. I will definitely be calling them in the future for any of my plumbing needs! Thank you Gem City Plumbers!

From the owner: We're Dayton's Local Plumbers, offering both residential and commercial services! Need your drains…read morecleaned, call today!