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    Custom Fit Plumbing

    5.0 (2 reviews)
    Open Open 24 hours

    Services - Custom Fit Plumbing

    Plumbing inspection

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    7 years ago

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    7 years ago

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    Culligan

    Culligan

    1.0
    (5 reviews)

    Poor customer service. I've taken off work to meet a technician just to have the technician call…read moreand cancel 1 hr before the appointment, not once but twice!! We have had leaks, poor water, and now our "automatic" salt delivery is going to be 1 month late!!! Since we've installed their system it is virtually impossible to leave since you cannot buy their filters from anyone except them and they are WAY overpriced.

    If you're looking for a top-tier experience with a company that excels in incompetence and apathy,…read moreCulligan is the one for you! We had a water softener and reverse osmosis system installed, and within an hour of the tech leaving, my brother comes home to water pouring into the basement. I called the office, and the receptionist took my message and promised the tech would call back. He did, but instead of helping, he casually mentioned that "rebuilt osmosis machines have known o-ring issues" (which, of course, he didn't think was important to tell me beforehand). He didn't show me how to turn it off or even offer to stay and make sure everything was working fine. No, he just left while the water was flooding our basement. Culligan didn't offer to help clean up, either. But wait, the fun didn't stop there! Saturday morning, I go to take a shower--no water pressure. My only shower. Completely useless. It's a Saturday, so of course, I can't reach anyone at the office, and I'm stuck leaving messages with the corporate office. Eventually, around 10:30 AM, the service manager called and had my husband try to troubleshoot the problem himself. After wasting time on that, they finally decided to send the same tech back out (thankfully, since a winter storm was coming). The tech arrives, and his greeting was as warm as a frozen brick. He passive-aggressively mentioned having to cancel his day with his daughter because of our job--something I'm sure was my fault. After some back-and-forth, he tried to blame "rust in our galvanized pipes" for the issue, even though the shower worked just fine before. You'd think the salesperson could've warned me about that upfront instead of leaving me to deal with it after the fact. So, here we are--no shower, still waiting on the reverse osmosis system, a flooded basement, zero accountability, and a tech who prefers sarcasm over solving problems. If you want to pay for things that don't work, get your basement flooded, and deal with a company that couldn't care less, give Culligan a call!

    Crowell Plumbing

    Crowell Plumbing

    1.8
    (6 reviews)

    I recently moved to the are and had the water line to my well break in my front yard. I called…read moreCrowell Plumbing and they sent a plumber out. He gave me a quote and told me someone would call to schedule. I felt he quote was high, but this was on a Thursday and I had no water in my house. The office called and stated they could do it on Monday morning. I went ahead and scheduled. When i spoke to my family, they told me the quote was outrageous and they knew someone who could complete the repair for considerably less. I live on a fixed income, so this was a relief to me. I called back the same day and let them know that I just could not afford what they were asking for repair. I was able to get the repair done for less that 1/2 of their quote. I received a bill 3 months later for $48 trip charge and $88 estimate charge. No one ever mentioned these charges, neither the plumber nor the office when I called to cancel on Friday. I would not recommend this company. Their charges are twice or more of what anyone else charges and their customer service is terrible!!

    I have been communicating with this company for 3 weeks because I needed a safety shut off valve…read moreinstalled in my trailer. A plumber finally comes out and is over 40 minutes late but the worst part was that he asked me where the valve is supposed to go...and he says he hasn't ever installed one before...he stands there looking absolutely clueless about my request and he doesn't take any measurements or notes or anything he just kept asking questions about the valve and who is going to inspect the valve after it's installed and then he left. I won't be calling them for anything again because why would they send someone out to my house that doesn't seem to know what to do? And I read the previous reviews about how this company sends you a bill later. So they never mention an estimation fee.

    Custom Fit Plumbing - plumbing - Updated August 2026

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