Excellent Company, Excellent Worker, Bryan! Bryan was very…read morekind and very professional and very knowledgeable! Bryan did an iron filter check on our rental home! Excellent job by Bryan!! Highly recommend Bryan and Massive Creek Plumbing!! We are renters now, but we will be purchasing our home soon! We will be happy to call Massie Creek Plumbing for our new home! Thank you so much, Thursday May 2, 2024 Eileen and Bill Sunny Drive Beavercreek, Ohio

Did a good job . Service fee was $89 , labor fee was $199 per hour, part fee was ok but when I…read moretried to pay with my credit card was informed that I would be charged 3 % extra . I felt that this was overkill since the total bill came to $370 for an outdoor faucet replacement ! Not a deal killer but just a poke in the eye .

WARNING: They threatened to "put a lien on the house" when I questioned their pricing…read more I'm 45 years old, have lived in three 100-year-old homes, and have never before left a negative review for a contractor. I hired Honey Go Fix It to reseat a toilet. I chose them because of their 4.9 Google rating and promise of a free estimate. When the plumber arrived, I approved and signed an estimate on a small phone screen. I trusted what he was telling me and was not shown the actual dollar amount displayed clearly on the screen before signing. The technician completed the work in less than 20 minutes and then showed me a bill for $481.65. I was stunned. A wax ring costs about $10 and no other materials were needed. The price was astronomical for the work performed. The verbal quote was mumbled and unclear. When I saw $481.65 on the final bill, I genuinely thought there was a mistake. I declined to pay immediately and called the office to resolve it. Here's where it really went wrong. I spoke to Kassandra, the President of the company, to discuss the situation. Within the first two minutes, before I could even fully explain what happened, she threatened to file a lien on my house if I didn't pay immediately. I offered to pay $300 to resolve it amicably. That's still $900/hour for 20 minutes of work with a $10 part. Kassandra refused via email, claiming their responsibility is to "maintain fair and consistent pricing," while simultaneously admitting that they are "adding extra clarity steps during the estimate approval process to help prevent future misunderstandings." Consistent pricing? Maybe. Fair? Absolutely not. The owner acknowledged in writing that their current process causes confusion. Yet, she still demanded full payment and threatened our property rights. Being immediately threatened with a lien on our house for simply asking questions destroyed any chance of restoring trust in her company. I paid the invoice to avoid the hassle of a lien, but I'm leaving this review so others can protect themselves. If you use this company: 1. Get the total dollar amount in writing, on paper, in large readable text, before you sign anything. 2. Research what competing plumbers charge for the same work. 3. If you can't clearly see the price or feel rushed or pressured, do not sign. This company has lost my business and recommendation. I hope this review helps you make an informed choice.

I called to make a next day apt as our kitchen disposal was clogged with potatoes. Trevor shows up…read moresmelling like he'd just fallen in dog waste, covered his clothing but was dried up. he did put on booties. after about 40 minutes of trying to unclog it he made a phone call came back to me and said it would need to be hydro-jetted estimated cost of $1,000. I told him no thanks, he didnt charge me so that was good. I called Korrect plumbing, 2 nicely dressed, clean gentleman showed up and after about 1 1/2 hours of snaking our drain was unclogged, charged me $450. call Korrect they are professional, hard working and honest.

After having several plumbing companies come out and tell me my sewer line needed to be completely…read morereplaced, I was preparing myself for a massive expense. I decided to call HPS Plumbing & Drains for a second opinion, and I'm glad I did. They took the time to properly inspect the line, explain exactly what they were seeing, and instead of immediately trying to sell me a full replacement, they worked to find the most practical and affordable solution. They were able to thoroughly clear the blockage, get my drains flowing again, and saved me thousands of dollars. It's hard to find a company that values honesty over a huge sale, but HPS proved they care about doing what's right for the customer. Professional, knowledgeable, transparent, and fair with their pricing. I would absolutely recommend them to anyone dealing with a drain or sewer issue.

Tyler Heinze has done numerous jobs on our large property. Removing many fallen and dead trees,…read morebrush trimming, gutter cleaning, flower bed cleanup, mulching, and deck power washing/staining. Tyler is timely, professional, and his charges are very reasonable. He's now my "go-to" guy for our property maintenance. We highly recommend!

Impeccable service! I needed a new garbage disposal and they fit me in the same week with a…read moreservice appointment but bumped me up to the next day. We love this business - have used them for a clogged drain and now a new disposal. They are our go-to for any plumbing needs. Top recommendation.

We were very satisfied with the work that was done today. The toilet was installed after fixing a…read morebroken part under the toilet. Thank you for a great job and the excellent respect. C Nahas

A and L plumbing here in New Carlisle…read more UPDATE: Rick the owner just showed up to our house unannounced and claimed he forgot. Then during our encounter he admitted to Tiffany calling and letting him know about my online review today. He was condescending and tried to deny several spots of damage claiming our skirting was previously like that. I acknowledged some small holes from the lawn mower and other areas but showed him the specific spots where his employees worked and how they damaged it. He argued and would not provide a resolution and left stating I can write all the bad reviews I want. I have submitted a complaint with the BBB officially. We used this company to repair our mobile home plumbing. They came out and looked and stated they would need to return tomorrow with a heater to unthaw the main line before they can asses the actual damage. Mind you they charge $90 per visit regardless if they fix it or need to come back. They come back the next day and work on unthawing some lines then find out our water meter is cracked and that has to be fixed before they can do their job (The water meter is the responsibility of the mobile home park) This is another $90 plus they charge us $60 for the labor of unthawing the lines so $240.00 total so far and our plumbing isn't even fixed at that point. We call our front office and have their maintenance man come the next morning and they replace the water meter. Then this company comes back out and replaces what needs fixed and then bills us an additional $900 dollars and states they are giving us 10% off. We pay them in full only to realize they have tore up our skirting around the mobile home. I call Rick on Thursday 02/05 and explain this to him. He states he would need to speak to his guys and then call me back and it might not be until tomorrow (02/06/2026). It is now Tuesday 02/10/2026 and Rick has never called us. I will include photos of the skirting damage for reference. Do not use this company if you don't want property damage with zero acknowledgement and resolution.

appears not to want and do a complete job. cabinet, sink, drain install…read more cut counter top, just the sink hookup after install

We have used this service twice. Both times were very professional and the plumber took the time to…read moreexplain and listen. The prices were very reasonable and I would highly recommend them.

Wonderful experience! I had a basement floor drain back up in my laundry room and bathroom. I…read morecalled Mike and he was very personable and pleasant. Mike was a great guy who had my drain flowing again. He was half the price as my usual plumber that didn't have time to help me. A+++++ Thanks Mike

I cannot say enough good things about Schott Plumbing and their water line drilling subcontractor…read moreWaker Plumbing. I had a leak in the water line somewhere between my water meter and the shut off valve located inside in a utility closet in the center of my house - the leak was not visible but was confirmed by the county water department after I asked them to inspect because my water bill was astronomical - the county inspector said he knew there was a leak underground because the water meter continued to run after the valve was shut off. I first called another plumber, who believed the leak was beneath the slab and said they would need to excavate a trench through my yard, cut through the concrete sidewalk the concrete front porch the foundation and the concrete slab inside my house and excavate all the way to the shut off valve to replace the line beneath the slab. The first quote to fix the problem, and replace the concrete that would be damaged, was staggering, My son recommended I call Schott for a second opinion. Chris at Schott came out right away - he said the line outside the house was likely the only problem given the age of my home and the home builder - he had done many similar homes in my neighborhood and said the line to the house was a common problem given the home's age, and the materials used by the construction industry when my house was built - and the proper way to fix that was to just drill beneath the yard and bring in a new water line to the house - in his opinion there was likely no need to cut into the concrete slab or do extensive damage to my home and yard. His price was very reasonable. The crews from Schott and Waker came out within a few days, as scheduled - two guys from Schott and two from Waker, with big equipment on trailers - they knew exactly what they were doing, were fast and efficient. They did an excellent job - they drilled and installed a new line beneath my yard from the meter to the house, cleaned up nicely afterwards (you can hardly even tell they were here!) and they were done within 3 hours. When they were done they confirmed there was no other leak beneath the slab. So the first plumber was wrong. I am Very Thankful for Schott's expertise - Chris saved me a huge amount of money and a huge amount of mess, disruption and damage to my home. No need to cut the concrete. No need to replace flooring. Schott is honest, reasonably priced, and professional - they know what they are doing, I recommend them highly. Thank You.

We been having issues with our sewer drain backing up quite often. Too often. Saw 5 star rating on…read moreSchott Plumbing so I thought I give them a call. Glad I did. There service man called came out and cleaned my sewer line and video my drain pipes showed me why I was having the issues I was having. This wasn't his first big job. Completed his job at hand and I am very happy with his work. Thank you Schott Plumbing.

My mom had them install a water softener, that they provided in May of 25. Since then, it has…read moreworked for less than 30 days (as of today 10/17/25 it is still not working). When we call to get status or find out what is going on 1 of three things happen 1) We get hung up on and told we are being disrespectful/rude for questioning what is going on 2) we are told they will call us back and never do (we always have to call back days/weeks later) 3) They do not answer and do not respond to the messages. We have asked for them to just replace the unit, they won't. Now there are parts ordered, 1 part arrived to my mom's house. When I called to tell them, I was hung up on and told I was disrespectful for telling him I was baffled they did not have my mom's info. Allegedly, someone is coming out today to install the 1 part that has shown up, but no word on the 2nd part and when it will arrive so it still will not work. So here we are, 5 months and $1200 later, still no working water softener. Save your time, money and energy and go to a company who values your time, provides quality service and treats their customers better.

Never finished the job and left and never came back. I called him a few times and he said he would…read morebe back in a few weeks it's going on 9 months