Friendly, yet professional staff! Fast to respond to request for service call. Technician that responded was knowledgeable and friendly. Explained problems needing repair and recommended service to repair problems. Service was completed quickly and without further problems. Had issue with charge, manager responded quickly to take care of the issue. Recommend company for your plumbing needs. read more

I called to make a next day apt as our kitchen disposal was clogged with potatoes. Trevor shows up smelling like he'd just fallen in dog waste, covered his clothing but was dried up. he did put on booties. after about 40 minutes of trying to unclog it he made a phone call came back to me and said it would need to be hydro-jetted estimated cost of $1,000. I told him no thanks, he didnt charge me so that was good. I called Korrect plumbing, 2 nicely dressed, clean gentleman showed up and after about 1 1/2 hours of snaking our drain was unclogged, charged me $450. call Korrect they are professional, hard working and honest. read more

WARNING: They threatened to "put a lien on the house" when I questioned their pricing. I'm 45 years old, have lived in three 100-year-old homes, and have never before left a negative review for a contractor. I hired Honey Go Fix It to reseat a toilet. I chose them because of their 4.9 Google rating and promise of a free estimate. When the plumber arrived, I approved and signed an estimate on a small phone screen. I trusted what he was telling me and was not shown the actual dollar amount displayed clearly on the screen before signing. The technician completed the work in less than 20 minutes and then showed me a bill for $481.65. I was stunned. A wax ring costs about $10 and no other materials were needed. The price was astronomical for the work performed. The verbal quote was mumbled and unclear. When I saw $481.65 on the final bill, I genuinely thought there was a mistake. I declined to pay immediately and called the office to resolve it. Here's where it really went wrong. I spoke to Kassandra, the President of the company, to discuss the situation. Within the first two minutes, before I could even fully explain what happened, she threatened to file a lien on my house if I didn't pay immediately. I offered to pay $300 to resolve it amicably. That's still $900/hour for 20 minutes of work with a $10 part. Kassandra refused via email, claiming their responsibility is to "maintain fair and consistent pricing," while simultaneously admitting that they are "adding extra clarity steps during the estimate approval process to help prevent future misunderstandings." Consistent pricing? Maybe. Fair? Absolutely not. The owner acknowledged in writing that their current process causes confusion. Yet, she still demanded full payment and threatened our property rights. Being immediately threatened with a lien on our house for simply asking questions destroyed any chance of restoring trust in her company. I paid the invoice to avoid the hassle of a lien, but I'm leaving this review so others can protect themselves. If you use this company: 1. Get the total dollar amount in writing, on paper, in large readable text, before you sign anything. 2. Research what competing plumbers charge for the same work. 3. If you can't clearly see the price or feel rushed or pressured, do not sign. This company has lost my business and recommendation. I hope this review helps you make an informed choice. read more

I hired Honey Go Fix It in May of 2024 to replace my sump pump after water entered my basement. Thy charged me over $600 for replacement and assured me the issue was resolved. Fast forward a little over a year later - water started coming in again. I called them back, and they told me the sump pump they installed was no longer working and needed to be replaced again! They offered only to deduct the $150 service fee, but that I was still expected to pay the full price for them install a new sump pump. That's completely unacceptable. A sump pump should last many years, not barely one. This company clearly doesn't stand behind their work or their products. Poor customer service, poor accountability, and no integrity. I will never use Honey Go Fix it again, and I don't recommend anyone else does either. read more

I wanted to convert a walk in closet off the dining room in my house built in 1912 into a 1/2 bath. I have done lots of work on the home and this was the last major project. I accepted 3 bids and they were the lowest. Set up the date and ordered the pedestal sink and an upflush toilet They took 2 days to complete and did an excellent job. Everything is working perfectly. A 5 star rating for sure. I highly recommend Honey go fix it read more

See all

I needed a shut off valve replaced under my kitchen sink. They got me scheduled very quickly. Evan came out and gave me an estimate based on if he had to replace pipes along with the shut off valve. He was professional but personable. Evan looked at everything, went to get parts and adjusted the final cost since all he had to do was replace the valve. Everything was taken care of in about an hour. I also liked that he came at the stated time and I got a text letting me know he was on his way. I would definitely do business with them again! read more

Impressed with this company from start to finish! Both Evan and Micheal did great jobs! Evan did a good job putting me at ease right away and explaining all the details and ended up giving me several different options on how I wanted to go. I needed my bathroom faucet replaced and then needed a water softener as the hard water had damaged the faucet, and so decided it was time to protect my home and water and family from this hard water. Evan helped supply all the info. And I decided on a saltless system. Micheal then came out to install the faucet and softener at a later date. Micheal was very patient and kind with helping me to decide on different pay plans that they offered. Since I was pretty nervous not having hired anyone before. Much appreciated! He then got to work right away. And before I knew it everything was done! It is now so much better than it was! Also installed a 3way filter and a UV light for bacteria. So from the workers to reception this company provided excellent, kind, and knowledgeable services! Look forward to hiring them again in the future for other projects! Thank you so much! read more

You never know what to expect when a home warranty company chooses your contractor for repairs, but we really lucked out. I cannot say enough wonderful things about the crew at HGFI. They were very responsive, informative, and they took the time to ensure we fully understood what repairs were being done. The job ended up being more challenging than anticipated but the HGFI team worked tirelessly to make sure things were completed the right way. I highly recommend them to anyone looking for quality and customer based plumbing needs! read more

Price is outrageous! The response is timely but the price unacceptable.