WARNING: They threatened to "put a lien on the house" when I questioned their pricing…read more I'm 45 years old, have lived in three 100-year-old homes, and have never before left a negative review for a contractor. I hired Honey Go Fix It to reseat a toilet. I chose them because of their 4.9 Google rating and promise of a free estimate. When the plumber arrived, I approved and signed an estimate on a small phone screen. I trusted what he was telling me and was not shown the actual dollar amount displayed clearly on the screen before signing. The technician completed the work in less than 20 minutes and then showed me a bill for $481.65. I was stunned. A wax ring costs about $10 and no other materials were needed. The price was astronomical for the work performed. The verbal quote was mumbled and unclear. When I saw $481.65 on the final bill, I genuinely thought there was a mistake. I declined to pay immediately and called the office to resolve it. Here's where it really went wrong. I spoke to Kassandra, the President of the company, to discuss the situation. Within the first two minutes, before I could even fully explain what happened, she threatened to file a lien on my house if I didn't pay immediately. I offered to pay $300 to resolve it amicably. That's still $900/hour for 20 minutes of work with a $10 part. Kassandra refused via email, claiming their responsibility is to "maintain fair and consistent pricing," while simultaneously admitting that they are "adding extra clarity steps during the estimate approval process to help prevent future misunderstandings." Consistent pricing? Maybe. Fair? Absolutely not. The owner acknowledged in writing that their current process causes confusion. Yet, she still demanded full payment and threatened our property rights. Being immediately threatened with a lien on our house for simply asking questions destroyed any chance of restoring trust in her company. I paid the invoice to avoid the hassle of a lien, but I'm leaving this review so others can protect themselves. If you use this company: 1. Get the total dollar amount in writing, on paper, in large readable text, before you sign anything. 2. Research what competing plumbers charge for the same work. 3. If you can't clearly see the price or feel rushed or pressured, do not sign. This company has lost my business and recommendation. I hope this review helps you make an informed choice.

I called to make a next day apt as our kitchen disposal was clogged with potatoes. Trevor shows up…read moresmelling like he'd just fallen in dog waste, covered his clothing but was dried up. he did put on booties. after about 40 minutes of trying to unclog it he made a phone call came back to me and said it would need to be hydro-jetted estimated cost of $1,000. I told him no thanks, he didnt charge me so that was good. I called Korrect plumbing, 2 nicely dressed, clean gentleman showed up and after about 1 1/2 hours of snaking our drain was unclogged, charged me $450. call Korrect they are professional, hard working and honest.

Guys we're here fast and professional. Explained everything . I highly recommend their serviceread more

They did a very good job I was very impressed highly professional very quick had the parts needed…read moreto fix it price was reasonable

They have been our plumbers for 11 years. Their experienced plumbers have saved us an expensive…read moreslab dig that another company recommended.

Louderback was my 3rd estimate for two jobs: possible septic pipe replacement, and kitchen under…read moresink plumbing. Since they had recently repaired electrical wiring for my home's septic pump and I was happy with their work, I requested an estimate. Instead of quoting a price out of thin air without any type of discussion, Johnny and Mike asked questions, took a look at the prospective jobs, provided their input with reasons, and explained the different costs that led to the final estimate. I hired them, and they were at my house this morning-- within a week of providing a quote. Johnny and Mike did not disappoint in terms of timeliness, communication, respectfulness, work experience, troubleshooting, efficiency, cleaning up afterward, and fair pricing (I chose this co. for the same reasons last time). If you're looking for a plumbing company with integrity, years of experience, and need an estimate, give them a call. I TRUST this company with my home's plumbing and septic needs.

We had a sewer backup in our home. Dayton Sewer and Drain was recommended to us by Howerton…read morePlumbing! Travis was here within an hour of calling and had us back in business in no time. Highly recommend!

Howerton Plumbing recommended this company to clean the drain under my water heater. Gene came out…read morewithin an hour or two and cleaned it. I thought I also needed two other drains cleaned and he told me that they were fine. He was very helpful and honest. The price was also very reasonable. I will definitely use them again when needed.

I got a quote and though I didn't accept the bid we got talking about the project and I later let…read morethem know of needing to have the bathroom floor done. They gave me a positive response on what it would cost and I gladly accepted. Very punctual and professional and completed the job in less than 3 hrs. Perfect in every way. Highly recommend

They were hired through Home Depot to install a new water heater for me. My service window was…read more10am-12pm. No answer from them at 12:12pm. Had to reach out. Then decided to tell me that they are running behind. Could not give me an update to when. 1:54pm still nothing. Had to call Home Depot and ask what is going on. 2:59pm at my house with no heads up. Upset that no one is home now. Finally called me and I told them I will be back in 30 mins. They came inside and tried to tell me I needed all of these things. Told them I didn't need them and they said then we can't do the install. Ask the guy to leave and he did. The best part was he said it would take 6 hours to do the job and drain the old tank. Now I know why they are behind.

One of the best service experiences I've ever had...knowledgable and professional technician…read more(Andrew) and very quick response and repair. Price was very reasonable. Highly recommend McLean Plumbing! They are one of the best.

Jeremy Schenck came to my house to replace a toilet. He was professional, gave a fair price and…read moregave quality service. He is your best plumber, hands down. I will use your services again just for him alone and recommend him to my family/friends!

Heath was here to the end working all my technical issues on a custom copper sink. Very clean…read moreinstall. Super work and super friendly. Oh and did I mention the new water softener? Sweet!

Workmanship is great, but the price was insane. Over $2k to replace maybe ~5ft of 3in PVC. Anyone…read morecan see that the materials for this job are easily maybe $100 at the local hardware store. That's well over $600/hr for labor.

We've used Robert twice now; for a backup sump pump and now for a water heater. He was the first…read moreto get back to us when we called about getting a new water heater and he was here the next day. Under 2 hrs and we were back in business. Robert is a great guy and does a great work at a very fair price. Couldn't recommend more!

RCG Plumbing was a great find, that was pleasant, affordable and professional in the way they…read morehandled our project. We had a cracked pipe from winter cold that connected to one of our outside spigots. Rob, knew the situation and what we were asking for (I use very laymen terms) gave a quote and kept that quote. He also was really good at responding to questions I had and we were able to plan the work a few weeks out very easily. Robert came a little late, but that was due to an emergency situation with a customer who had a busted pipe at the water meter. You gotta love a professional who cares about his customers, but other than that, he looked at the situation, went to the store to get what he needed and was done within 30 mins (it was very quick). We were really thankful that he also put in a shut off valve so we could turn off that pipe in the winter so it doesn't get cracked again. It really can't get much better, Rob's pricing was great, his communication was 1st class, his understanding and professionalism was all amazing and super helpful. The facet works great and there is no water leaking at all, the house was clean and now we have our outdoor faucet back. Highly Recommend RCB Plumbing, they would be hard to beat.

Excellent Company, Excellent Worker, Bryan! Bryan was very…read morekind and very professional and very knowledgeable! Bryan did an iron filter check on our rental home! Excellent job by Bryan!! Highly recommend Bryan and Massive Creek Plumbing!! We are renters now, but we will be purchasing our home soon! We will be happy to call Massie Creek Plumbing for our new home! Thank you so much, Thursday May 2, 2024 Eileen and Bill Sunny Drive Beavercreek, Ohio

Did a good job . Service fee was $89 , labor fee was $199 per hour, part fee was ok but when I…read moretried to pay with my credit card was informed that I would be charged 3 % extra . I felt that this was overkill since the total bill came to $370 for an outdoor faucet replacement ! Not a deal killer but just a poke in the eye .

Centerville-beaver Creek Plumbing has been very helpful to me . I left them a message at 1 AM about…read morea busted pipe in my basement and chat call me first thing in the morning and put me first on his work list took care of that and put a brand new water heater in for me and did a fantastic job he also put into some pumps which cleared the basement out and did it in the water that was standing and didn't club about it and was very friendly when he did it. I highly recommend mirror freight Centerville plumbing for any plumbing needs you might have.

Sadly, the second, most recent experience was disappointingly different from my first experience…read morefour years ago. When needing a new sump pump this week, four years from when the last one was installed by this company, I didn't hesitate to call Centerville Beavercreek Plumbing because of the positive experience in 2014. Clearly something has happened to the man (same one as in 2014) who came to my home yesterday; altogether different demeaner (unfriendly almost to the point of intentionally rude). Unfortunately, I had to call him to return today as the newly installed sump pump wasn't working correctly. Today, I was met with an even more sullen attitude, incredibly offensive. While the work, promptly delivered and competitively priced, was acceptable (providing the adjustment to the float on this new sump pump no longer sticks and keeps the basement dry), the individual who does the work would do well to brush up on basic customer skills that merely require common courtesy.