First, I had to wait 5 days for Mr. Smith to come Out. He…read moreput in an O ring in the toilet, I guess to try to fix it. The problem did not go away. He told me he could do so much under Choice home warranty. Charged me $85 for nothing. What a big joke. I am telling everyone in North Florida not to use this plumber. The worse plumber experience I have ever had.

Installation of the toilet was quick and efficient. The price of the service was very reasonable.read more

Very good service. Went above and beyond to resolve the issues. Recommend service at reasonable…read morecost.

I had an Emergency with my Insinkerator at 4am Friday morning, I phoned Al's Plumbing I was…read moresurprised my phone call was answered! Mr. Al took my info with assurance, my issue would be taken care of rendered same day. Mr. Noah was my Tech whom I was very satisfied with knowledge of the situation got straight to work! Very thorough job, completed in good timing and cleaned the area thoroughly. Very highly recommend this company and huge Thank you Mr. Al for keeping his word. Most of all the price was spot on very fair!! They don't make them like this anymore!!! THANK YOU!!!

Scott reached out to me to make this right after the missed appointment. We spoke and they had my…read morephone number wrong in their database which is why I never received a call. We updated this number and they sent out a plumber on a Sunday (sorry to the tech who had to come out, but we very much appreciated it) to remedy the issue. We appreciate the prompt fix very much.

Rude and arrogant plumber boss , called me a dick for not wanting to provide my cell phone number ,…read morebecause I only provided my landline number. The job was completed on time.

Phenomenal service. Efficient, honest, on time, and easy to work with. Couldn't ask for better…read more Great experience and incredibly professional.

Technician, Charles, was excellent! He was respectful and courteous. I had to get a toilet…read morereplaced in a rental property and although I thought the price was high I guess it is the going rate. I would use this company again in the future.

I found damp carpet in my closet. I envisioned demo of slab, huge holes in the walls and a long…read moreexpensive process. I contacted Duck duck Rooter and they sent a wonderful technician asap. I really appreciate a SMART PROFESSIONAL TECHNICIAN. He checked the closet and the shower which was the probable cause. In less than 15 minutes he identified and CONFIRMED the cause!!!!! Then recommended how to proceed. It will not be a difficult repair and I felt reassured and relieved. Mike is now my favorite person!! Use this company, you will not regret your decision.

They were able to get me same day service for my septic system for a fair price. The technician…read morediagnosed another problem and I truly appreciated that!

This is the best plumbing company I have ever worked with…read more Spencer the owner is the nicest person I have met , we had a pipe burst an water went everywhere, he was working in the office and he jumped in a work van and came straight out and fixed it, then went all around our house and checked everything fixed some things that were fixing things he said would probably bust the next freeze, he came back the next morning and rechecked everything again. I would definitely recommend this company to anyone who needs a quality plumbing company to work with.

Extreme price gouging!!!! During a hard freeze this past winter my pipes froze and burst. My…read morerelative recommended this company so I called for assistance. They came the next day and repaired the damaged pipes and replaced two sub meters. The plumber they sent had never seen sub meters. He said I'd need to call JEA about them. I explained that they were mine and that I'd had them installed years prior. He had no clue where to get them. He went back to his truck after looking over the situation and I came back inside and called a plumbing supply company five minutes from my home that stated they carried them. I went out to his truck and told him where he could get the sub meters and he was sitting there clipping his nails! After a while he left and got the necessary supplies for the job and came back and made the necessary repairs. According the the owner of the company the sub meters cost $237.00 each totaling $474.00 there was four feet of PVC pipe replaced and the charge for the repair was $2,186.91. The repair took a total of three house counting the time the repair person sat in my driveway clipping his nails and doing whatever else he was doing but surely was not working on my repair. He didn't even wrap the piped with insulation after he replaced the broken pipes and meters. He told me I'd need to do that! Their hourly fee for this job works out to approximately $550.00 per hour! In my opinion that's price gouging. I spoke with Spencer, the owner of the company who told me they don't work "buy the hour" they price by the job and reminded me of overhead costs etc. He said he'd look over the paperwork for the job and see what he could do. After numerous attempts to contact him he finally offered me a $200.00 refund and said he'd mail it to me. After countless attempts to get the refund I finally drove to their "office" and in person I requested they write me a check. I waited about twenty minutes and got the $200.00 refund. I will NEVER call this company again!

David the technician was prompt very pleasant Had the new hit water heater in in no time! Very neat…read moreand tidy would definitely call David Gray again

I wish I could give no stars Rude and disrespectful employee…read moreJob was not completed. The faucet was still leaking after he changed the knob. I called company and They sent the same man back out and he should not be representing a well known company. He was rude very rude! I will never use them again. My invoice did not reflect the job done. I am waiting on someone to call me back and tell why it says he did work on my washing machine. Then I was told if I had the work completed I would be charge a fee for coming to look at it. Well I was charged any and now they want to try and credit it back after questioned my bill. Horrible experience.

Allen is absolutely a gem!!! Had to get my home re-piped and Allen walked me through every step…read morethat was being taken. Him and his team took every way possible to avoid unnecessary cuts to the drywall. Very efficient and cleaned up behind themselves each day, leaving my home exactly how it was found. I would HIGHLY recommend Riverbend for your plumbing needs.

Allen, the owner came to my home. I had a leaking toilet and sink was clogged and i needed water…read moreconnection in my laundry room fixed because it was leaking when the guys came to install my new washing machine (this was the original reason I called but in a few days more stuff started going wrong. Oh yeah, my bathtub was really slow to drain too. It was unreal. So he quoted me $525 unless something really messed up occurred. Flat rate. It ended up being complicated, he found a clog after snaking the bathtub, toilet and figured another clog was way out there somewhere. He came in Monday late afternoon (4:30) and was at my home till 8:30. This guy is super busy. So he came by today-2nd day (he just left a bit ago) and had to cut the drywall to put new nozzle/valves in that hooks up to the washing machine hot and cold hoses. He let that glue dry for a while and worked on the sink in the bathroom. He snaked the sink and found the clog and pushed through it and fixed that. Now everything works. He was here another 4 hours. This guy works his butt off. Anyway, he only charged me $600 flat for all that. I had someone tell me they'd charge me $150/hour... thank goodness I chose this company. He and his office staff are responsive, professional, and he cleans up after himself and didn't leave a mess. I will call them next time I need a plumber. I would give him more stars but I can't. He could've charged me an arm and 3 legs but he didn't. I am pleased as punch!!!

Hall and Sons completed a good size project for me. I'm very happy with their process and outcome…read more Their skillset is quite broad. The project was administered well. Each persons demeanor was patient from the in home sales and estimate to the changes I wanted. I plan to use them in the future.

The service was AMAZING! I moved into a new-to-me home that had a few items on the inspection…read morereport that I thought should be taken care of before the condition got worse. Communication was outstanding. OUTSTANDING. Evan showed up on time (!!!) and addressed all of my questions and concerns with patience and empathy. The total bill for 1.25 hours of work + materials was less than $250. I was pleasantly surprised! Thank you, Evan and Hall and Sons, for your amazing service! I am one happy customer!

Knowledgeable with many years in the business. Good communication. Quality construction Would…read moredefinitely use again.

Was having problems with our tankless water heater. I contacted Water Heater PDQ, and within an…read morehour, George, was on site. Highly recommend!