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Superior Plumbing & Pipe Lining

4.7 (12 reviews)
Open • Open 24 hours

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    Response time

    10 minutes

    Response rate

    100%

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    water meter and my towel wraping after plumber  left

    Extreme price gouging!!!! During a hard freeze this past winter my pipes froze and burst. My relative recommended this company so I called for assistance. They came the next day and repaired the damaged pipes and replaced two sub meters. The plumber they sent had never seen sub meters. He said I'd need to call JEA about them. I explained that they were mine and that I'd had them installed years prior. He had no clue where to get them. He went back to his truck after looking over the situation and I came back inside and called a plumbing supply company five minutes from my home that stated they carried them. I went out to his truck and told him where he could get the sub meters and he was sitting there clipping his nails! After a while he left and got the necessary supplies for the job and came back and made the necessary repairs. According the the owner of the company the sub meters cost $237.00 each totaling $474.00 there was four feet of PVC pipe replaced and the charge for the repair was $2,186.91. The repair took a total of three house counting the time the repair person sat in my driveway clipping his nails and doing whatever else he was doing but surely was not working on my repair. He didn't even wrap the piped with insulation after he replaced the broken pipes and meters. He told me I'd need to do that! Their hourly fee for this job works out to approximately $550.00 per hour! In my opinion that's price gouging. I spoke with Spencer, the owner of the company who told me they don't work "buy the hour" they price by the job and reminded me of overhead costs etc. He said he'd look over the paperwork for the job and see what he could do. After numerous attempts to contact him he finally offered me a $200.00 refund and said he'd mail it to me. After countless attempts to get the refund I finally drove to their "office" and in person I requested they write me a check. I waited about twenty minutes and got the $200.00 refund. I will NEVER call this company again!

    New Glacier Bay toilet installed by Superior Plumbing!

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    9 days ago

    Great communication and service. Easy to work with. I would recommend highly. They replaced a flush valve for me.

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    8 hours ago

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    9 months ago

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    Spencer S.

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    5 months ago

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    7 months ago

    Technician was wanting to help and they're not overpriced. I would recommend them again.

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    Spencer S.

    Thank you for your kind review, we are happy to be your plumber!

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    1 year ago

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    Spencer S.

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    1 year ago

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    Spencer S.

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    1 year ago

    I had a leaking disposal and toilet that needed replaced. The response was quick and I was able to get both on the same day!

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    Spencer S.

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    1 year ago

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    10 months ago

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    Spencer S.

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    1 year ago

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    Spencer S.

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    3 years ago

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    Spencer S.

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    Review Highlights - Superior Plumbing & Pipe Lining

    “Spencer repaired the master toilet & Dakota arrived to help him repair the hall toilet, as it was in much worse condition.”

    Mentioned in 4 reviews

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    Superior Plumbing & Pipe Lining - plumbing - Updated October 2026

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