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    4 months ago

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    Pashuk G.

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    Duck Duck Rooter Plumbing, Septic & Air Conditioning

    Duck Duck Rooter Plumbing, Septic & Air Conditioning

    4.1
    (91 reviews)

    Clogged sink and Aaron bass was the tech. He came in and the sink was unclogged in a short amount…read moreof time and did not make a mess. And what mess was done, he cleaned up. Good company to work with. I'll call them in the future with other plumbing problems.

    Josh, our technician, was absolutely amazing. Instead of jumping to conclusions, he carefully…read morewalked me through every step of the diagnosis -- starting with the basics (ABC) instead of guessing with the big-ticket fixes (XYZ). That honesty and thoroughness alone put me at ease. This company is truly honest and reliable. They saved me nearly $8,000 by correctly diagnosing the issue and replacing just the blower fan, rather than trying to sell me a whole new AC unit. On top of that, they were $400 cheaper than the last company I used -- a company that replaced a capacitor without ever doing the proper testing. Duck Duck Router did all the testing, spent over two hours here, and never once rushed. When we needed a part on a Friday, the supervisor personally dropped it off so the job could be completed right away. That extra effort speaks volumes about their commitment to their customers. I am so appreciative of the excellent service we received. If you want a company that is fair, knowledgeable, and goes above and beyond, look no further than Duck Duck Router. They've earned my trust and my future business. Thank you Josh, Justin and Stephanie, the nicest receptionist ever!

    Buehler Air & Plumbing

    Buehler Air & Plumbing

    4.6
    (67 reviews)

    AC quit cooling. Tony came out and went through everything had it running for a bit but no go…read more Bad compressor. After getting quotes we ended up having them install a new system based on our experience with Tony. Honest, total pro and how you home everyone would be like when you hire a company to do something. There was a lower price. Several much higher. But we realized through the process and install that there are companies worth every penny. Installers were awesome and such a clean pro install. First Pic is old air handler.

    On February 21, 2026, a Buehler Air & Plumbing technician named Jared addressed the same issue I…read morehad previously had repaired in November 2025. This technician displayed disrespectful, rude, and unprofessional conduct. I was quite taken aback when he accessed my backyard to get to the AC outdoor unit through my living room, and patio (rather than the main door) without asking for my permission first. The unfortunate part, when he got to the back door of my patio, he forcefully pushed and slammed the screen door, nearly damaging it in the process. This man appeared to be extremely agitated or angry, and seemed ready to confront me! He was very loud that my next door neighbor's son came out to check what was going on at my place! Jared, your actions genuinely frightened me and made me feel unsafe! This guy was the second technician from Buehler Air and Plumbing to visit my home in three months regarding my AC issue. The first technician didn't address the root cause of the problem; instead, he claimed to find another issue that wasn't broken just to charge me more ($1200), rather than fixing the actual problem-- a burned wire in the outdoor unit that only required a $273 repair. For context, my AC system is only four years old, and this company replaced the entire system for $7,900 back in 2022. They not only failed to fix the primary issue originally, but they also disrespected my property by trespassing! Ultimately, I had to tell this technician, Jared, to use the main door he had originally entered, instead of coming through my living room and patio to access the AC unit in my backyard. His behavior was unacceptable! So, I strongly advise everyone, especially women, to be cautious when dealing with Buehler Air & Plumbing!

    One Step Air - hvac - Updated June 2026

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