We have been contracted customers for a few years now with Emergency Heating and Air Conditioning…read more We're set up for annual inspections which is really a great deal and they do fantastic work outside of that. All of their techs are informative and polite and I'm happy we found them to service our AC and heating needs. I need to point out that they also go above and beyond. I called last night about what I thought was a leaking pipe leading to our AC and heating systems. I called after hours, I was going to schedule an emergency visit. The tech who called back was able to explain to me that the issue had nothing to do with our AC and heating, instructed us to turn off the valves to our irrigation system and that did the trick. They had nothing to gain from these instructions, they're taxed right now with multiple calls due to weather and they took the time to give us peace of mind when they didn't need to do that. I truly cherish having them as our provider. They partner with us, truly care and provide great value while doing it. I highly recommend them to be your provider for all of your AC and heating needs.

We have been using this business since purchasing our Riverside home and could not be more…read moresatisfied with our service. The heating and air conditioning units for our home were installed thru this company by a previous owner so we decided to call them soon after move-in in 2022 to ask about service plans. We have the twice yearly check and it's been great, our units work wonderfully and are really efficient. We even get priority when calling if there is ever an issue (like last year's ice build up) with our plan. The plans are a great value and helps with peace of mind before the seasonal changes. The techs are always friendly and thorough. Highly recommend!!

Called in to make an appointment to get a service rep out to the house when our air conditioning…read morestopped working. The service rep called before arriving at the house. He wore a mask and went straight to work. He was very knowledgeable and friendly. Fixed the air conditioner in less than an hour. Only charged for his time since it wasn't a major issue. He just had to program the thermostat correctly. We will definitely use them again if any issues should arise. Friendly, courteous, knowledgeable and honest.

It is surprisingly difficult to narrow down the huge number of choices for A/C installers. What I…read morewas looking for was a combination of great reviews (Number and quality) a positive feeling from the employees that I interacted with, brands offered, and price. That is a daunting task, but given that the #1 cause of equipment failure seems to be the install, this process is hugely important. Once I narrowed it down to 4 providers, I got the one that I thought I wanted to do business with out for a service visit on the old unit. This would be a small sample of how they act as a company. What I found was shocking in today's world! My service visit was scheduled with Ryan. He is a rock star! He showed on time, was presentable, able to communicate, knowledgeable, professional, clean....I could keep going. Ryan is a huge asset for Air McCall. I can't understate how uncommon this level of professionalism is in this day and age. great job Ryan! Now we move on to the Sales part. I had a lot of questions, many genuine, and some designed to see the response. Rob took the time to help me navigate the equipment choices, and find the best value. He went over and above working with me to make sure i was comfortable with the decision. Great Job! So now the installation...Great care was taken to install the equipment properly. The condenser had a dent, so they got a new unit out. Do it right! The builder A/C unit was a disaster. Air McCall spent considerable time and effort to correct the original installation issues. The finished product is night and day from the original. This was a very professional installation. What about price? The price that I paid was not the primary issue. I got the best value. There was an option with a different provider that was almost $2000 less, but Rob helped me understand the true differences between the options in a way that was more informative than self- serving. In the end, I got a fair price on a great Carrier unit. Conclusion: I have already recommended Air McCall to the neighbors. I look forward to a great relationship with Air McCall. This is a company that takes great pains to be a good business partner. Great job guys!

Nothing like coming home from a sweet adventure ... only to discover the A/C had gone out!…read more The house was reading 91°, but I'm pretty sure it was even hotter. My Nest showed the system had been running nonstop for 24 hours trying to keep up. One panicked call to Alex at Guardian HVAC LLC, and he jumped into action. In less than 90 minutes, Leo was at my house, diagnosed the issue, and had the A/C back up and running. I'm incredibly grateful for people who answer the phone, show up when they say they will, and take great care of their customers. Thank you, Alex and Leo, for saving the day! If you're looking for an HVAC company that truly delivers when it matters most, I can wholeheartedly recommend Guardian Air. As a Friday evening emergency call - I found their pricing to be very reasonable!

My AC had i thought broken beyond, but they (HE) knew what to look for! Wonderful. Had used them…read morebefore, with mother. Now I had issue, and on point, knowledgeable, friendly and very cost effective. Call them anytime. Prompt turn around when called for service!

Our AC unit went out in this heat and Weather Engineers got someone out to take care of us. We…read moreappreciate the response!

i would never use this company again. i reached out to them to service my home due to a mold issue…read morein my AC. They were suppose to clean my air ducts, the mold out the AC and check for a leake, in which they advised I didn't have a leake and clearly I did. The technician came out and rushed through the job(I even called right after he left to advise that the job was rushed) Fast forward two weeks, my homeowner insurance has someone to come out to inspect as we still couldn't identify where the mold was, come to find out they removed my filter from, my AC unit and didn't replace it nor did they advise that another one was needed. I called and they came back out a week later and then determined that the technician did not clean under my unit as it was still dirty. from that point customer service has been horrible with the manager saying "WE ALL MAKE MISTAKES". They sent another crew out and they supposedly recleaned the unit. I could hear the manager call the technician on the phone asking was he on speaker phone and the tech said no noone is out here, WRONG; my outside camera was out there,, apparently he didn't have nice things to say about mte but that's fine. Very unprofessional company.

After having a disastrous experience with another local HVAC company (another story for another…read moretime) I began using Thigpen more than 20 years ago for maintenance of my home AC. They're here like clockwork twice a year to keep things running right. I had a very old system and relied on their advice on when it was time to replace. I never felt pushed into anything. Last month we replaced our existing unit with a new Lennox system for a fair price. I have complete confidence in Thigpen and recommend them to friends.

I've used Thigpen services for approximately 17 years. Purchased three units with my personal,…read morerentals, and business during that time. However, I will no longer use their services. My residential unit had malfunctions and on two different occasions their Sales Manager was supposed to give me a call for an estimate but he never called me. The first time it took him a week to give me a call after seven days but I elected for repairs. A few months later after another issue, I had a leak. The Sales Manager came out and gave me a quote. I called that Sales Manger and the company several times and they never returned my call. Therefore, I went with another company. Totally unprofessional. Proceed with caution!!!

I am a retired journeyman A/C mechanic. I don't know of any Union residential companies in town…read morehowever this is a very good company. They are one I will call for a proposal when my A/C system finally gives up.

If I could leave a zero star I would and I never do this. We called on Friday for an AC issue and…read moresaid the part was not in , then called Monday morning in a heat advisory with our son that had the flu and said they just put in the order! The most important thing is your family.. and this is also the third time within this year that this issue happened. Please with some type of morality we want answers .. still almost Tuesday with no AC

David Allen serviced our new unit, a free, routine checkup 6 months after installation…read more He was great: on time, courteous, professional. We will ask for him again when it's time to ré-service.

The best a/c & heating company in Florida.. been doing business with Creeks for years.. Ethan just…read moreleft from doing 6 month service on our system. Ethan and all their people are professional,efficient and courteous. Getting ready to replace our system and will not be comparing prices with anyon else. Creeks will be doing the job. thank you Creeks.

Richard was my service tech. The owner of the company came out first to over the holiday weekend on…read morean emergency call. He was quick and efficient and assessed the problem. They scheduled me the following business day. Richard was very respectful. Make sure everything was running properly made sure his boots weren't tracking mud in my home was very polite. It was nice to receive a handshake that felt appreciative, respectful, and kind. I just can't say enough. It was a breath of fresh air and cool air. Thank you Richard

AC broke and it was almost 90 in our home. They went above and beyond to take care of things for…read moreus. Raymond was awesome and did a great job to explain what happened and what needed to be fixed. 10/10 highly recommended.